Prontodirect logo
Visit website

Prontodirect Reviews 

224
•
TrustScore 4 out of 5

4.1

Safety and Work Wear Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 38 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptional quality and great value of the products, mentioning that items are well made, durable, and arrive promptly. People also appreciate the seamless website navigation, easy ordering process, and the wide range of items available for purchase. However, some people mentioned experiencing unexpected delays with deliveries or having trouble receiving their packages on time. A few reviewers also noted occasional sizing inconsistencies, explaining that certain clothing items turned out much smaller than expected. Others shared minor frustrations regarding courier services or communication issues when trying to track orders.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting items are well made, high quality, and... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, as experiences vary significantly among consumers.... See more

Quality

Customers consistently note positive experiences with quality, highlighting items that are well made and... See more

Order

Customers had ambiguous experiences with their order processes and fulfillment. Consumers report easy website... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Supplied a pair of tent pole ends for my old ridge tent. Saved a still useable tent from the bin. Parts were well made, fitted perfectly and were very good value. Excellent service, will use again if... See more

Rated 5 out of 5 stars

The gloves arrived late. There was a slight mistake in the address. It was nobody’s fault. I cannot discredit the company.

Rated 5 out of 5 stars

Absolute brilliant company to deal with. Really friendly and knowlegable staff. Quality items, great value, Ulta fast delivery. Highly recommended... See more

Rated 5 out of 5 stars

These diaries are ideal for a handbag.plenty of writing spaces in the pages.look more expensive than they actually were.

Company details

  1. Safety and Work Wear Store
  2. Work Clothes Store

Contact info

4.1

Great

TrustScore 4 out of 5

224 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(224)

38 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great company 🙂

Easy to navigate online, quick delivery, great products at very affordable prices. Excellent customer services. Very happy with my purchase. Will definitely use them again😊

17 July 2023
Unprompted review
Rated 4 out of 5 stars

Workwear

I bought some workwear. It arrived quickly, however when it arrived it had a little bit of sticky dirt like someone had dropped their lunch on it. I didn't mention it because it doesn't fit so I've sent it back. Having to pay for postage for a return was a bit annoying too. I don't think the dimensions I read online really reflected how big it was going to be and I bought it because it was the one site I found, for overalls, that seemed to have a sizing chart. Never mind.

12 July 2023
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look