Prolific Reviews 13,647

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 6,895 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the platform easy to use, appreciating the seamless user experience and well-organized website. Many highlight the value for money, noting that the surveys offer fair compensation for their time and effort, making it a good way to earn extra income. Reviewers are particularly satisfied with the payment process, describing it as timely, quick, and efficient, with payouts often received within minutes. The service is generally praised for offering a variety of interesting studies and for valuing participants' opinions without disqualifying them frequently. However, some customers also noted issues with the identity verification process, finding it intrusive and occasionally leading to account blocks without clear reasons. A few other people also felt that the number of available studies has decreased, especially for long-time users, and some experienced surveys timing out after completion.

What people talk about most

User experience

Users describe positive interactions with user experience, finding the platform easy to use, intuitive, and... See more

Payment

People report positive experiences with payment, often highlighting timely and clear payments, with some... See more

Website

Customers consistently note positive experiences with the website, praising its user-friendliness,... See more

Value for money

Clients share positive opinions on value for money, with many reviewers finding the platform trustworthy and... See more

Service

Reviewers highlight positive aspects of service, with many expressing satisfaction with timely payments and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A survey place that actually values your time and effort. Seamless money transfer, no time waste by answering screaming questions for long and finding out your and not eligible for survey. I’m so glad... See more

Rated 5 out of 5 stars

I love that I feel like I’m contributing to something way bigger than myself. Getting paid to give your honest opinion isn’t too shabby either! Absolutely love it!

Rated 5 out of 5 stars

I can characterise Prolific as trustworthy on the basis that they facilitate what I believe are reliably transparent studies and surveys that usually explain usage of data. Payments are timely for the... See more

Rated 5 out of 5 stars

Overall, very good. There is a variety of surveys and studies and some are incredibly interesting. I'm a retired lecturer so it's a good way of contributing to others' research - and getting payment a... See more


Company details

  1. Online Marketplace

Written by the company

Prolific is a platform that enables researchers to collect high-quality human-powered data at scale from a large, vetted pool of research participants and taskers. Using the Prolific platform researchers can target, contact and manage research participants from a diverse, vetted and fairly-treated pool – to deliver world-changing research and the next generation of AI.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

14K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 3% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It's the only quality one!

It's the only quality, high-paying organisation that I've found. While other places only allow you to hold onto funds for a few weeks, or only give repetitive surveys at low prices, Prolific seems to get the best surveys (many through universities) that are properly remunerated for people who provide considered responses. There are some tick box ones, 'game' style ones and short essay types, so all sorts for different types of people

30 May 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant

Great variety of surveys come down. Payout mechanics are easy and fast! Cannot grumble in the slightest.

30 May 2026
Unprompted review
Rated 5 out of 5 stars

I really like Prolific

I really like Prolific; the instructions are clear and simple, and it's all very enjoyable. Although I didn't receive many studies, I love the method they use.

29 May 2026
Unprompted review
Rated 1 out of 5 stars

rejected study that put my account on hold

Other studies uploaded,they don't have much detail questions ,whereby I ended up submitting the study ,the next thing the researcher did not give me any credit ,fine...after that my account went straight to on hold .
Is that even fair!a rejected study that did not display more questions at all ,I don't know if they are a technical error for all or for me .Before all this I contacted the researcher about what I've encountered on their study .

29 May 2026
Unprompted review
Rated 3 out of 5 stars

I like that I found you

I like that I found you! I don’t like that major studies end up with Time Out. It’s devastating because such surveys last longer than necessary and when you have just finished with the struggle and submitted it you will return to discover that you have been Timed Out. Meanwhile the survey has been submitted. I lost it today after the second survey I did and it ended in Timed Out. Meanwhile during the survey I was timed. Except that particular time is exusted you are not allowed to progress plus you are under check. There’s need for a change.My mind though.

29 May 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look