Purchase and website experience good - Shed ordered for delivery three weeks later. Emails to confirm the delivery day went unanswered but using the chatbot on the site eventually got a response. The... See more
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At Project Timber, we design, manufacture, and sell a wide range of premium garden buildings, including sheds, summerhouses, garden offices, workshops, greenhouses, potting sheds, and log cabins. All of our buildings are modular, allowing you to fully customise the layout to suit your space and needs. This modular design also makes transporting and assembling your building in hard-to-reach areas, like non-access back gardens, simple and convenient. With easy-to-follow step-by-step instructions, construction is hassle-free, and our dedicated customer care team is just a phone call away to support you throughout the process. We offer a variety of sizes, fully insulated options for year-round use, and free pressure treatment for a 25-year anti-rot guarantee. Plus, enjoy free delivery and 0% finance, making it easier than ever to create the garden space of your dreams with Project Timber.
Contact info
Parry Works, Grassthorpe Road,, NG23 6QX, Sutton-on-Trent, Newark, United Kingdom
- 01777593073
- care@projecttimber.co.uk
- www.projecttimber.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 12% of negative reviews
Typically replies within 2 weeks
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Worst experience.
Took a total of 8 deliveries over 3 months to receive all of the parts for our Pent shed - missing, damaged and faulty panels. Once built, it leaked like a sieve through all the wall panels - and after using woodfiller, silicone on all joints and applying 3 coats of external paint. Shiplap detail seems flawed. Finally received a refund this week after a host of emails, calls and repeated chasing.
Excellent experience
Brilliant experience.. driver was such a nice fella and helpful and kept me updated on the delivery times and arrival ..overall experience excellent frome start to finish
Friendly delivery
Arrived on time, very friendly delivery guy, had a friendly chat. Explained there was lots of parts,neatly put where I asked him to put them.
Please don’t use this company just…
Please don’t use this company just realised my review was removed
Brought a shed absolutely nothing lines up was a waste of £1200 and company diddnt help or sort the problem at all just brushed it of
Don’t use
My experience was brilliant extremely…
My experience was brilliant extremely helpful and a lovely hardworking man!
Carl H so helpful
Carl H so helpful, conscientious and happy to help in any way.
Brought all the materials round the back we were happy to help.
Great work.
Great chap help us with every think we…
Great chap help us with every think we asked
Michael was top quality helped bring…
Michael was top quality helped bring the shed straight down the alley and into were I wanted it top man thank you
Really quick delivery and Niall was…
Really quick delivery and Niall was brilliant helping me get the load in, a really positive and friendly ambassador for Project Timber! Can he help me come and build it too!?
Carl delivered my shed she was…
Carl delivered my shed she was professional energetic we need more people like Carl
Very helpful and informative
Very helpful and informative. Excellent delivery driver.
Excellent service from start to finish.
Excellent service from start to finish.
The ordering process was clear and straightforward, and communication about delivery was good.
Most importantly, the delivery driver, Niall was extremely helpful and polite. He didn’t just drop the items at the curb, but kindly helped carry everything into my garden, which I really appreciated.
Overall, a very positive experience with Project Timber. I would definitely recommend them and would use them again.
Graig M was very friendly and helpful
Polite and helpful driver
Delivery arrived within 2 hour slot - thanks
Craig M was fantastic
Craig M was fantastic, very friendly & helpful, 100% would recommend
Michael the delivery driver was…
Michael the delivery driver was brilliant - great communication and very friendly and helpful
Couldn't recommend them enough
After good service from the company. The driver also was so kind and helpful with carrying the roof panels into the back garden.
Not recommended AT ALL!
I have had my shed for nearly 10 months. I've contacted Project Timber regarding my issues with the shed I bought from them but, they can't be bothered to reply. All I can do is to try and help others with my experience. The issue is the quality of the shed itself. It leaks like a sieve! When it rains, water gets through the doors too easily. Water also gets in through the panel joins covered by the very thin and insubstantial strips of wood supplied to cover the joins. Water gets in where the roofing felt is nailed too. The panels are far from precision made either. For around £850, I really do expect better. The perspex fit the windows is wafer thin to. What else can I say other than to say don't do what I did and keep anything in there that could perish or will rust. My tools are rusty and anything not made of metal, is wet. I looked at buying a metal shed but bought this for ascetics but, it is a rubbish product at, I think, a high cost.
Great delivery service from Niall M
Great delivery service from Niall M. He put the shed where we needed and he was very pleasant. Thank you
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