This company is a scam itself. ProFresh tries to manipulate customers to use their bad products which none has ever worked as described. I've found this son of a joke in scam ads, which has been... See more
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See what reviewers are saying
Love your product!! Many years ago, I read a magazine article singing the praises of Chlorine Dioxide and it's ability to kill bacteria. 👍 Finding a product that contained this element prove... See more
This is the only mouthwash I trust. I've tried many over the years, including the specialized and expensive formulas "that the stars use", but this one is the only one that makes my mouth feel cleane... See more
I have been using ProFresh items for many years. Placing orders and receiving product deliveries have always been efficient. I am happy with the mouth rinse and am confident with its results. My mo... See more
Company details
Written by the company
For 20+ years, ProFresh has helped refresh people’s breath and lives, so there’s nothing holding them back. We can help you. ProFresh is alcohol free to avoid the burn and dry mouth. And flavor free to get the job done, not just pretend. This is your very own breath of fresh air. PLEASE NOTE: ProFresh is NOT the same product or company as Pro-B Fresh (oral probiotic). Please only leave a review if you have used ProFresh, a mouthwash product. Thank you!
Contact info
Philadelphia, United States
- 1-800-210-2110
- info@profresh.com
- www.profresh.com
delivery not as advertised
I ordered and paid for 2 day delivery. I wanted delivery prior to my traveling. That did not occur and as a result I was unable to take profresh with me.
17 January 2015
Unprompted review
Reply from ProFresh
Dear Geoffrey,
We are terribly sorry to hear about your last shipping experience. We understand that you are a loyal, and regular ProFresh user, and we know that it must have been difficult to travel without your regular supply of ProFresh Rinse.
We always strive to ensure accurate delivery estimates. But, situations do arise that are out of our control (i.e. holiday shipping season etc.). Please do not hesitate to call our home office if you ever experience a similar situation in the future.
Thank you for taking time to provide us with feedback about the issue.
ProFresh Home Office - 1-800-610-5110
Very Best,
Jimal N.,
ProFresh Brand Specialist
I'm pleased with your product.
I have been using Profresh for some time and am very happy with it.
17 January 2015
Unprompted review
Reply from ProFresh
Hi Deno,
We appreciate you taking the time to leave a review about the ProFresh BreathCare System. It’s our pleasure to hear that you’re satisfied with the results!
Thank you,
Jimal N.,
ProFresh Brand Specialist
Rates
I wish lower cost shipping was available and lover unit cost in general.
17 January 2015
Unprompted review
Reply from ProFresh
Dear Happy Customer VA,
To help bring your cost down you should follow our Facebook page, and sign-up for our promotional email list. This will help keep you up to date with promo offers we send out each month. Thank you for your valuable feedback!
To have your email address added to the list, simply send a message to info@profresh.com
Very Best,
Jimal N.,
ProFresh Brand Specialist
your product is great!
i have used your products since the 90's and love them.the phone answering service is borderline robotic and unemotional.the delivery takes too long! it sometimes takes 2weeks! i know that i have the option to pay for expedited delivery,but i don't want to pay 26.00 for a week instead of 2.the product is wonderful,but your customer service,not so much.
16 January 2015
Unprompted review
Reply from ProFresh
Hi Denise,
Thank you for taking the time to write a response about your personal experience with our product. We appreciate you being such a loyal customer to ProFresh. We are working on new ways to improve in these specific areas that you have mentioned in your response above.
Much appreciated,
Jimal N.,
ProFresh Brand Specialist
Awesome product
Before finding ProFresh I'd tried everything I knew to try for my daughter. Nothing worked until ProFresh. It certainly does exactly what it says. I didn't want my daughter to have the stigma and embarrassment that can come from having halitosis. Now she doesn't have to worry about that.
16 January 2015
Unprompted review
Reply from ProFresh
Satisfied Customer,
No one wants a friend, loved one, relative, or child to experience social problems or embarrassment due to bad breath. Thank you for sharing your daughter’s experience with us!
We're here to help people achieve fresh breath, so we love hearing these comments.
Sincerely
Jimal N.,
ProFresh Brand Specialist
A good product
ProFresh products have improved my oral hygiene and breath significantly, but it's still not perfect. I have had very positive experiences with ordering and receiving my ProFresh.
16 January 2015
Unprompted review
Reply from ProFresh
Dear Paula,
If you have not tried double activating your bottle of ProFresh yet we recommend you do so. This will help clear any excess oral debris and bacteria to reach your goal of “perfect breath.” We appreciate you sharing your experience with the ProFresh Product.
Very Best,
Jimal N.,
ProFresh Brand Specialist
Solved 2 problems
Bought it to prevent bad breathe and works well. Added bonus- seems to reduce plaque build up. Prior to using ProFresh I had my teeth cleaned every 3 months. Now I only go every 6.
16 January 2015
Unprompted review
Reply from ProFresh
Jill,
We are very pleased to hear that you found ProFresh more effective then you were expecting!
Also the ProFresh System does significantly reduce the amount of free floating plaque in the mouth and consequently the amount of tartar that builds up around the teeth and gums.
Happy to hear you are visiting the dentist less often, now that you are following the ProFresh Routine.
Much Appreciated
Jimal N.,
ProFresh Brand Specialist
Couldn't live without it
ProFresh is the only product that has worked for as well as it has--I couldn't go without using it twice everyday. Sometimes it doesn't seems to be working as effectively as it had been, but I've found a couple of things I'd done wrong. I also need to change the tongue scraper much more frequently than was recommended. I think I have a much worse case of bad breath that most people as I still need to chew gum.
16 January 2015
Unprompted review
Reply from ProFresh
Hey Linda,
Thank you very much for your feedback, we are glad that you have experienced great success with ProFresh. We are working to make our usage instructions more user friendly to eliminate similar issues for other users.
Also, gum helps to increase your saliva flow, which is probably helping to alleviate your dry mouth. If dry mouth is a frequent problem, make sure to drink water when you wake up, to activate your saliva ducts. Then follow immediately with the ProFresh Routine (and repeat before bed as well).
You can also try double activating ProFresh to help clear any excess oral debris and bacteria.
Very best,
Jimal N.,
ProFresh Brand Specialist
Reply from ProFresh
Always great to hear from a long time ProFresh user. Thank you so much for your feedback.
Greatly appreciated,
Jimal N.,
ProFresh Brand Specialist
Reply from ProFresh
Thank you very much for sharing your experience with us!
Very best,
Jimal N.,
ProFresh Brand Specialist
great product
Profresh is a great product which fulfills its promise of fresh breath. I have been using it now for about 3 years, and would not be without it. My husband and sister use it as well.
My ONLY complaint is that I feel the shipping charges are a bit steep compared to other mail order products.
15 January 2015
Unprompted review
Reply from ProFresh
Hi Jill,
Thank you for that shining testimonial. It’s great to hear from a customer that’s had a such a wonderful experience with ProFresh, and who has shared it with their family.
We understand your concern about the shipping charges. We do try our best to minimize the cost passed onto our customers. But, please remember that multiple bottles of ProFresh can be heavy. It is the weight of the product that causes our shipping costs to appear high compared to other mail-order/internet delivery products.
Sincerely,
Jimal N.,
ProFresh Brand Specialist
I have had great success using the profresh product for bad breath.
My experience has been nothing but great since I started using profresh. I
had issues for years and had tried many programs and solutions for my problem. None of them worked other than to cover up my breath for a short while. I strongly recommend this product if you suffer from bad breath.
15 January 2015
Unprompted review
Reply from ProFresh
Michael,
We are pleased to read about your success with ProFresh Oral Rinse. It’s great to hear that you’re part of the fresh breath movement! Thank you for sharing your personal experience with us. We’re so glad we could help.
Sincerely,
Jimal N., ProFresh Brand Specialist
Fabulous!
I drink very lightly sweetened iced tea all day long and by the end of the day my breath was always horrible, but using ProFresh twice a day alleviates that. I have used over the counter mouthwashes but none have worked very well and most either burn or are so strong that they leave a nasty taste in my mouth. ProFresh is a wonderful product which I have recommended to colleagues, friends and family!
15 January 2015
Unprompted review
Reply from ProFresh
Hi Joanna,
It's great to hear that ProFresh has helped you alleviate your bad breath. Thank you for sharing your experience, and our product with your family and friends.
Very best,
Jimal N., ProFresh Brand Specialist
Pro fresh is the best for clean mouth and breath
I have used a famous mouthwash that stings so badly I can't gargle for 30 seconds. I have used hydrogen peroxide and know it kills germs, but I don't feel like my mouth or breath is fresh. I have used Pro Fresh for over 2 years now and my breath feels fresh.
I have my sister using it now too.
I recently ran out of Pro Fresh and hopefully won't let that happen again. It really does work and has never stung my mouth. The company has excellent customer service and quick shipping. I get it within 3 days of ordering it.
15 January 2015
Unprompted review
Reply from ProFresh
Hi Susan,
We are very pleased to hear that you are enjoying fresh, clean breath, without the sting! Thank you for sharing your experience.
Warm regards,
Jimal N., ProFresh Brand Specialist
It seems the product has changed
I have been using ProFresh for many years and right now I do not believe the product has the same affect it did when I first started using it.
15 January 2015
Unprompted review
Reply from ProFresh
Hi Barb,
I'm sorry to hear that you're experiencing abnormal results. I assure you that our formula has not changed.
You might be experiencing a build-up of oral bacteria that is contributing to reduced effectiveness. When this occurs, we recommend double activating a bottle of ProFresh, and using as directed, morning and night, before brushing your teeth. This will help to clear the excess bacteria and biofilm, and provide you with improved results.
I hope this helps!
Very best,
Brett G., Brand Specialist
Reply from ProFresh
Hi Christopher,
Thank you for sharing your experience with ProFresh. We appreciate it!
Very best,
Brett G., Brand Specialist
Excellent Product - Consistently Excellent Results
I have used ProFresh for several years in exactly the way the directions prescribe. I am a teacher, and I want to have fresh breath every day and not have any worries about offending colleagues or students with malodorous breath. The product works superbly for fresh breath but also for clean teeth and gums. My dental checkups for the past several years while using ProFresh reveal hardly any plaque build-up and no cavities. It is a great and dependable product for oral hygiene. Research has shown that clean teeth and preventing gum infection support heart health as well, so there are many excellent reasons to use ProFresh. I highly recommend it, and was so grateful that someone recommended it to me!
12 January 2015
Unprompted review
Reply from ProFresh
Jane,
Thank you for sharing your experience with us. It's clear that you are a very educated consumer, and we're so glad you're experiencing a great result.
What you say is true, preventing oral infection is very important to heart health, and total health. ProFresh absolutely supports total health by reducing levels of plaque in the mouth, and clearing the bacteria that can make its way into the bloodstream.
We appreciate you sharing this information with other!
Very best, Brett G.
ProFresh Brand Specialist
My dentist and I are very happy with the results of my using Pro-Fresh.
I'm diabetic and when my sugar levels go up cavities are an issue. Since using Pro-Fresh, I've had no cavities and I've been able to go without a cap for a minor cracked tooth. Plus my teeth are whiter.
6 January 2015
Unprompted review
Reply from ProFresh
Denise,
That's fantastic!
Many people are unaware that ProFresh reduces plaque, gingivitis, and periodontal disease. Your story is a true testament to the benefits of ProFresh, beyond fresh breath.
Thanks so much for the feedback!
Very best,
Megan R.
ProFresh Brand Specialist
Profresh really works!!! Changed my life!!!
Profresh really works, I've been using Profresh for more than 10 years and it really works. It changed my self confidence and my life!!! Thank you very much Profresh.
6 January 2015
Unprompted review
Reply from ProFresh
Alex,
We're so glad to hear that you've experienced such an improvement! We always love hearing that ProFresh has helped someone to regain their confidence! Thank you so much for sharing.
Very best,
Megan R.
ProFresh Brand Specialist
Very good product
Used Profresh for twenty years. Just wish the company would put out more product information
13 December 2014
Unprompted review
Reply from ProFresh
Hi John,
Fantastic to hear that you've had such a great experience with ProFresh through the years. Thank you for being a valued customer! I'd like to let you know that we are working to present more information about the science behind ProFresh, and more literature about the additional benefits of ProFresh, beyond treating bad breath.
If you have any suggestions about specific information you would like to see, I would encourage you to write to, info@profresh.com with your request. Our customers' feedback is essential to understanding how to best serve you.
Thank you again!
Very best,
Brett G. Brand Specialist
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