My flowers were not delivered on the date requested. They arrived a day later. However, they were beautiful and I was given a significant discount due to their mistake. Customer service was very goo... See more
Company replied
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Review summary
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Reviews shaping this summary
Order was duplicated and sent out twice. So rather than 36 flowers being sent 72 were. Noticed when I checked the order on line the same order number was listed twice. Didn’t think much of it.
Company replied
Signing in erased everything I had already entered and I got no discount like the email noted I would have, perhaps because I had to sign in over again and reset my password. Additionally, there was... See more
Company replied
Although one (lilies)of the many flowers of this beautiful assortment was a different color than pictured, it was well received by my beautiful young bride on our 43rd anniversary. The delivery was ti... See more
Company replied
Company details
About Proflowers
Written by the company
At Proflowers, we’re here for the moments that matter—big or small, planned or last-minute. Our fresh, modern arrangements make it easy to send a thoughtful gift that feels personal and looks effortlessly stylish. With a curated selection designed to fit every vibe and occasion, we take the guesswork out of gifting. Whether you’re celebrating, supporting, or just saying hi, we’re here to help you show up—beautifully.
Our flower arrangements are designed for real life—fresh, moody, and effortlessly stylish. Think modern farmers market vibes with an edge: layered textures, unexpected color moments, and just the right amount of whimsy. They’re made to feel personal, not perfect—and always priced to make you smile.
Flowers. They're our thing.Freshness Guarantee
7-day freshness guarantee
We pride ourselves on sending fresh flowers. Your perishable flowers are guaranteed to last seven days. If, for any reason, you are not satisfied with your delivery, please contact us within that timeframe, and we will make it right.
Contact info
200 N. LaSalle, 60601, Chicago, United States
- 1(800) 580-2913
- proflowers-issue-resolution@proflowers.com
- www.proflowers.com
3.7
Average
2K reviews
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It was just an easy ordering process.
20 July 2026
Reply from Proflowers
We appreciate your review and appreciate you taking the time.
Reply from Proflowers
We appreciate your review and appreciate you taking the time.
Best flower delivery company around
Best flower delivery company around. Used them for years and consistently delivers perfectly. My mom loves them.
20 July 2026
Reply from Proflowers
We appreciate your review and appreciate you taking the time.
Quick and Easy
I always find something nice on your site. The flowers are always fresh and beautiful.
20 July 2026
Reply from Proflowers
We appreciate your review and appreciate you taking the time.
Flowers look lovely on the order page
Flowers look lovely on the order page, hope they look as beautiful for delivery.
20 July 2026
Reply from Proflowers
Thank you for taking the time to review your experience with our service.
Reply from Proflowers
We appreciate you taking the time to post about your experience.
It would help if I could use the…
It would help if I could use the discount code.
Thank you very much. I appreciate it. I always use ProFlowers.
18 July 2026
Reply from Proflowers
Thank you for your feedback and for allowing us the opportunity to resolve your concern. We sincerely apologize for the inconvenience you experienced. We appreciate your patience and are glad we were able to assist you. We also understand how helpful it would be to use the discount code, and we value you bringing this to our attention. Your feedback helps us improve our service, and we truly appreciate you taking the time to share your experience with us.
Easy to order.
19 July 2026
Reply from Proflowers
We appreciate your review and appreciate you taking the time.
Reply from Proflowers
We're so grateful that you took the time to share your experience with us.
Reply from Proflowers
Thank you for taking the time to review your experience with our service.
Reply from Proflowers
We appreciate you taking the time to post about your experience.
Fast and great selection!
18 July 2026
Reply from Proflowers
Thank you for your review! We're glad you enjoyed our great selection and fast ordering experience.
It is very hard to put a order in
It is very hard to put a order in. You did not get my name right.
18 July 2026
Reply from Proflowers
We're sorry to hear that the ordering process was difficult and that your name was entered incorrectly. A supervisor has reached out to you by phone and email and left a voicemail to address your concerns and work toward a resolution. We appreciate your feedback and the opportunity to make this right.
I needed my flowers delivered in a…
I needed my flowers delivered in a hurry and they were able to do that.
18 July 2026
Reply from Proflowers
Thank you for your feedback! We're pleased we could help with your last-minute flower delivery needs.
Ive always purched here
Ive always purched here. Easy process. Good service. No complaints 👌
18 July 2026
Reply from Proflowers
Thank you for your continued support! We're delighted to hear you've enjoyed our easy ordering process and reliable service over the years.
Reply from Proflowers
Thank you for your kind words! We're honored to help deliver love and special moments. We appreciate your support.
This was very easy and quick to find…
This was very easy and quick to find what I wanted to order. The price was fair and hopefully loved by the recipient.
18 July 2026
Reply from Proflowers
Thank you for your feedback! We're glad you found the ordering process quick and easy and that our pricing met your expectations. We hope the recipient loved the gift.
Reply from Proflowers
Thank you for your loyalty over the past ten years. We truly appreciate your continued trust and support.
Reply from Proflowers
Thank you for your order. You will receive a confirmation once your arrangement has been delivered.
Reply from Proflowers
Thank you for your feedback. We're glad you found the ordering process easy and appreciate your comments regarding donation requests.
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