Profilebakery Reviews 

136
•
TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

The first run i looked like my cousin :D but the support gave me another try and honestly: Amazing how real it looks Nice one Profile Bakery. I am definitely recommending this to friends. Especially t... See more

Rated 1 out of 5 stars

Honestly, I was super disappointed. The images looked nothing like me...more like my cousin.. Update May 2025 Took the advice from support and uploaded way better photos this time. I realized the... See more

Company replied

Rated 5 out of 5 stars

Profile Bakery's AI Headshot Generation tool changed how I get headshots. No more scheduling or high costs. It's easy to use and fast—I uploaded my photo in minutes and got professional headshots almo... See more

Rated 4 out of 5 stars

Paid for 40 pics but got around 60 additional for free. Pretty good given I can savage around 20 through the free improvement link provided. At first glance most of them don’t look like me. But with t... See more

Company details

  1. Photo Agency

Written by the company

Our company specializes in creating stunning portrait photos using the latest AI technology. Our portraits are designed to capture your unique personality and showcase your best characteristics. With our team of experienced photographers and advanced software, we offer professional portrait photography that is both affordable and efficient. Whether you need a new headshot for your LinkedIn profile or an updated portrait for your business website, we can help you make a great impression. Our services: AI Headshots AI application photos AI portraits AI profile Pictures


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3.2

Average

TrustScore 3 out of 5

136 reviews

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3.2

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(136)

20 reviews in the last 12 months

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Rated 1 out of 5 stars

Super horrible and bad designs

Super horrible and bad designs. On 99% its just not me, wrong face, hair, strange posing. Very very bad!!! I recommend not to use this!!! In case of problems, I had two trials, they dont want to refund. Its not trustful, dont use this service!!

23 July 2025
Unprompted review
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Reply from Profilebakery

Hi,

we’re really sorry to hear about your experience – that’s definitely not the quality we aim to deliver. We understand how frustrating it is when the results don’t look like you.

We’ve made several improvements since then, especially regarding likeness, poses, and overall quality. We’d really like the chance to make this right and offer you another try with the updated version.

Unfortunately, we couldn’t locate your case in our system. Please reach out to us directly so we can review everything and help you properly.

Best regards,
Profilbakery

Rated 1 out of 5 stars

First it wasnt me at all..then I was surprised

The first run i looked like my cousin :D but the support gave me another try and honestly: Amazing how real it looks Nice one Profile Bakery. I am definitely recommending this to friends. Especially the fact that you can change cloths and style after you created the pictures...they have this tool where you can basically prompt your changes while you face stays exactely the same.

16 April 2025
Unprompted review
Rated 1 out of 5 stars

first totally bad then WOW!

Honestly, I was super disappointed. The images looked nothing like me...more like my cousin..

Update May 2025
Took the advice from support and uploaded way better photos this time. I realized the ones I used before had my face half covered or were super old (like high school old lol)... no wonder the AI got confused.Just ran it again — and WOW. Totally different result. Looks amazing now, honestly kinda shocked.If you're doing a second try, seriously: use clear, recent photos. Makes a huge difference.Huge shoutout to the team for being super patient and helping me figure it out 🙌

3 April 2025
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Reply from Profilebakery

Thanks for beeing so honest. . would be nice if you could update the 1 start to 4 :D otherwise people might be confused. Also: With our new app.profilebakery.com you get free credits to edit even more on your pcitures!

Rated 1 out of 5 stars

First nah - then wow!

uploaded a few selfies, followed all the tips... and the results? yeah, nah. eyes were too big, smile looked forced...
Update 2025-04-03
gave it one more shot with diff pics — and boom: looks like you. actually looks like a better me. used one for LinkedIn, my mom even asked where I got it taken 😭🔥

16 April 2025
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Reply from Profilebakery

aaa can you please update this review? It drags down our score :D

Rated 1 out of 5 stars

Terrible

Terrible! The pictures don’t look anything like me, they’re completely unusable. I submitted the same pictures to another site and they were much better. I asked for refund and they said no. Stay away or you’ll regret the purchase.

14 May 2025
Unprompted review
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Reply from Profilebakery

hi Mark! Can we please have another chance? We have credited you 10 credits for app.profilebakery.com you can use them instantly and transform you images the way you want. I am sure if you try it out you will be at least a 3 star...otherwise write us on support@profilebakery.com

Rated 1 out of 5 stars

I Would Give It Zero Stars If Possible

I have used an AI headshot photo service before so going into the use of Profile Bakery I had realistic expectations. I thought I would use this service as it seemed to be well-reviewed and similar to what I've used in the past. I wanted additional photos as I have 2 different websites, plus I need photos for work. Never did I expect to receive the photos I got back or the terrible customer service I experienced.

When I received my order I immediately sent an email to them and I stated: I received my order this evening, which consisted of 152 headshot photos.I am at a loss to understand how or why I was sent a mess like the one I received. Never, I mean never ever did I expect to receive what I was just sent. I am absolutely horrified with the result.

I continued on with:
I thought that I would receive the number of photos listed in the package price, along with the additional photos I paid for as an upgrade. I also paid for additional CV templates. Included with the base price were LinkedIn profile banners.
I told them:
The first items I received were the LinkedIn profile banners and the CV templates. These were the cheapest and most basic banners and forms I could ever imagine. In fact, I conducted an internet search and found most of them. Neither was helpful for my career.
Then I got into the issue:
Now as to these “headshot photos” – where do I begin? I requested business photos. At least 60% of the photos have a silver grey background. How is that business?
Next, the clothing I was put in was beyond hideous and the fact I was so badly portrayed in many of these photos, from wrong angles to poorly fit clothes, almost makes it feel as if this was done intentionally. I cannot imagine anyone would look at the clothes matched to me and think “oh good job”.

They would reply back to me and act innocent, saying: Oh what's wrong? And this is still going on, almost 2 weeks later!!

So I have been telling them:
The many, many issues include, but are not limited to the following:
SHOCKINGLY bad facial depictions
SHOCKINGLY bad facial proportions
SHOCKINGLY bad body proportions
SHOCKINGLY bad and DISTASTEFUL clothing choices
SHOCKINGLY fake looking facial features
SHOCKINGLY fake insertion of my face and/or body onto backgrounds

MISREPRESENTATION of what I was to receive: Remember I specifically requested BUSINESS attire, not a “silver/grey” background.

Then I'll get asked again: Now what's wrong? So I will summarize it:
Ill-fitting clothes
Poor clothes choices
Distorted facial features
Backgrounds that are not business in nature
Backgrounds that are unrealistic

I indicated the solution was simple:
Put me in proper settings: Business office, library, business building. Put me in clothes that appear to fit and appear well cared for. Don’t make my face look distorted or like an AI robot.

I told them: What I received looks like something a grade school kid has done with free online software. It appears you meant to mislead me. It appears you had no intention of providing me the high-quality photos promised.

Nothing has been resolved!!! They refuse to take ownership of their poor work.

6 April 2025
Unprompted review
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Reply from Profilebakery

Dear Bruce A. Johnson, PhD, MBA,

Thank you again for your detailed and candid feedback. We’re truly sorry to hear about your experience and we understand how frustrating it must have been to receive results that didn’t reflect your expectations, especially after placing your trust in us.

You raised serious and completely valid concerns about attire, backgrounds, facial proportions, and overall quality and we want you to know your voice matters deeply to us.

We hear you and we’re acting on it:
1. Professional Backgrounds: We’ve expanded our platform to include over 50 business-relevant backgrounds. And more importantly we now allow every user to prompt exactly what kind of setting they want, such as an office, coworking space, library, lobby, studio or even outdoor business scenes. No more generic or mismatched options.

2. Custom Attire Prompting: You can now enter the type of outfit you want, such as a navy blazer with white shirt, formal dress, business casual, startup style, or any other preference and the model will generate accordingly. The key: your face will remain consistent across all new outputs.

Fixing What Went Wrong: Based on your feedback, we are improving how our system handles professional styling, alignment, and realism especially for customers who explicitly request high-end business portraits.

Template Quality: Your point about CV templates and banners being too generic is well taken. We’ve begun redesigning our assets to be more unique and aligned with actual hiring needs.

To resolve this for you, we’re offering:
A completely free rerun of your headshots, with full use of custom background and outfit prompting just email us at support@profilebakery.com and mention your review.

10 credits added to your account: You can use these with our Face Improve feature, which now allows you to:

Adjust clothing and backgrounds to your exact request

Improve the realism and precision of your face

Keep your face consistent while changing all other visual elements

Your opinion matters
We are a growing team, and honest feedback like yours is what makes the product better not just for you, but for every customer. We're already acting on what you've shared and improving our process accordingly.

We hope you'll allow us the chance to deliver the quality you expected and we’ll do everything we can to make that happen.

Sincerely,
Marlena Leiser

Rated 2 out of 5 stars

Not adequate for LinkedIn and customer support is not good

Kinda does it's job, but customer service is slow and not helpful.

I would have given it a 3 for it's price/quality ratio, but the UI for completing the order is poorly done and quite misleading (intentioonally?). For some reason if you pay extra for multiple styles you can not select all the styles you want in a single step - you are allowed to pick one, and a few steps later after cycling through a mix of free and extra charge options you are asked if you want more styles (go figure if that is a part of the plan you selected, i.e. free or not?).

The other bizarre thing is that even if you contact them after the photos were generated, explain your confusion and ask to redo the picture by selecting the styles you wanted all along and paid extra for, you will NOT be allowed to do that. They will however allow you to do a rerun by uploading a different set of photos but only with the same parameters...

UPD: I have just tested some of the photos by actually setting them as profile pictures on LinkedIn and at 450px (the maximum size that LinkedIn displays profile pictures at) the blur areas around the neck where face was stitched with body are painfully visible.

6 April 2025
Unprompted review
Profilebakery logo

Reply from Profilebakery

Thank you for your feedback. We’re sorry to hear that you weren’t satisfied with your experience. Our AI learns from the photos you upload, and the quality of the results depends heavily on the images provided. On our website, we have clear instructions regarding which types of photos work best, and we always offer a second round with even more detailed guidance if you are not happy with the first results.

You also get free access to the improvement tool, which lets you enhance the quality at no cost.

Best regards,
Profilebakery

Rated 1 out of 5 stars

Did Not Receive My Order – No Response from Support

I placed an order for headshots with Profile Bakery based on positive reviews and their website states a 2-hour turnaround. It has now been over 20 hours, and I have not received the images. I double-checked my email (including the junk folder), and the confirmation email/receipt came through instantly, so I know my email address was correctly entered.

I reached out to their support immediately after the delay and have not received any response. The lack of communication is disappointing, especially as I needed the photos for a time-sensitive application. I paid AUD $40 and now have nothing to show for it.

Very frustrating experience — I would not recommend this service based on the lack of delivery and customer support.

9 April 2025
Unprompted review
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Reply from Profilebakery

Sometimes our emails with the pictures may end up in your spam folder. Please check there as well, and send us your email address if you can’t find anything. Our customer support usually responds within 24 hours—often much faster.

Best regards,
Profilbakery

Rated 4 out of 5 stars

Would recommend for quick professional photos!

I submitted about 6 pictures and received 20 pictures. The pictures were great, most of them looked like me but there were several that didn't look like me and some of the ones that looked like me added more wrinkles than I actually have. There were about 3 or 4 that were good enough to use for my profile picture and my professional photo. Also much cheaper than a professional photographer!

7 April 2025
Unprompted review
Rated 5 out of 5 stars

Really great experience

Really great experience, easy to use, happy with the results, got 45 pictures and didn't like 2, I think this is such an impressive result! Would highly recommend.

29 March 2025
Unprompted review
Rated 1 out of 5 stars

My pictures came out uglier than I…

My pictures came out uglier than I actually am. So they are useless, wasted $25, and did not even download the pictures.

27 February 2025
Unprompted review
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Reply from Profilebakery

Thank you for your feedback. We’re sorry to hear that you weren’t satisfied with your experience. Our AI learns from the photos you upload, and the quality of the results depends heavily on the images provided. On our website, we have clear instructions regarding which types of photos work best, and we always offer a second round with even more detailed guidance if you are not happy with the first results.

Best regards,
Profilebakery

Rated 3 out of 5 stars

The AI did a fantastic job of making…

The AI did a fantastic job of making the headshots appear professional, and they looked fantastic. My only complaint was that it took the support staff more than ten hours to answer one of my questions. Although the findings were satisfactory overall, the experience may have been improved with faster help.

26 December 2024
Rated 1 out of 5 stars

Totally fake site

Totally fake site. They said my pictures would be ready in 2-3 hours. After contacting their "support" I and hearing nothing back I'm really starting to wonder what they're going to do with my money and photos...

29 November 2024
Unprompted review
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Reply from Profilebakery

Hi Matthieu,

We sincerely apologize for the inconvenience caused. After reviewing our records, we couldn't find any orders or emails associated with your name. Could you please double-check and provide any additional details, such as your order number or the email address used for the order? This will help us resolve the issue as quickly as possible. Thank you for your patience!

Sincerly,
Profilbakery







Rated 5 out of 5 stars

Awesome photos - and they look like me!

Wow! Are you kidding? Profile Bakery is fantastic! I am so pleased!
I have been out of the workplace for a while now, and, as a senior individual, I worried about how and where I might get a decent photo of myself. (for instance: when is the last time I put on makeup for a photo session?) (I can't remember!)

So I googled "photographers near me" - then I realize AI is the way to go - I read some reviews and researched well. So glad I came away with Profile Bakery as my choice. I highly recommend them! My sisters all say - "it sure does looks like you - but after a $500 makeup and photo shoot!" :) I like that. Great job, Profile Bakery - I'll be back.

28 October 2024
Unprompted review
Rated 1 out of 5 stars

Don't use the service

Don't use the service. It is a scam! I uploaded extreme good quality of the photos made with a professional camera. The pictures that came out were missing half of my hair, the face was like it was painted. I was really polite and was writing my comments to the company. They were very rude with answers and did not want to issue a refund.
Hope I would read the reviews before i made the order.

29 August 2024
Unprompted review
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Reply from Profilebakery

Thank you for your feedback. We're sorry the results didn't meet your expectations. While image quality matters, photo variety—different angles, lighting, and expressions—impacts the AI more. We've even since upgraded our system as of October 24 to improve results. :)

We'd be happy to offer a rerun and find a solution that works for you. Please feel free to contact us directly. We strive to make every customer happy, and we’re here to help.

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