Purchased the Elite Signature, 4-saucepans & 2-frying pans. These are quite heavy tri-ply 18/10 stainless steel cookware, with sealed edges, stay cool handles & metal lids. Similar quality to much m... See more
Company replied
Location
Switch locationUnit L44, Level 1, Peel Avenue, The Trafford Centre, M17 8AA Manchester, GB
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I had an issue with some pans that.i had bought on line 2 years ago, I spoke to one of the staff the shop in the Trafford Centre, they asked me to bring them in to look at I took them and they replac... See more
Company replied
Lovely, organised store and very helpful, polite staff. Only gave 4 stars because the wooden lid of one of the storage jars has a funky smell that isn't fading.
Company replied
We have bought previously from to cook when replacing kitchen knives, never bought these products before but realised what we were missing. Very pleased with all products chosen and still performing... See more
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit L44, Level 1, Peel Avenue, The Trafford Centre, M17 8AA, Manchester, United Kingdom
4.9
Excellent
1K reviews
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Friendly staff and got a great product
Friendly staff and got a great product, exactly what I was looking for.
7 May 2026
Reply from ProCook - Trafford
We're so pleased you found our staff friendly and got exactly what you needed!
Reply from ProCook - Trafford
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
I bought the gourmet set of three…
I bought the gourmet set of three knives and with 20% discount, they came to just over £15.00 for the 3. They are super sharp and have a good balance when using them. They really are sharp.
The gentleman in store was friendly and we had a bit of banter between us.
I would highly recommend these knives, especially at the price I paid for them.
2 May 2026
Reply from ProCook - Trafford
We are so pleased to hear you are enjoying your new knives and found them to be super sharp with good balance! We are also delighted that our team provided friendly service. Thank you for your wonderful feedback.
Reply from ProCook - Trafford
We appreciate your kind words about our team.
Reply from ProCook - Trafford
We're so glad you enjoyed our products and found our staff friendly and helpful!
The gentleman at the shop was very…
The gentleman at the shop was very pleasant and helpful when address to.
5 May 2026
Reply from ProCook - Trafford
We're so glad to hear our staff was pleasant and helpful. Thank you for your kind words!
Quality of things are really good and…
Quality of things are really good and staff are professional.
4 May 2026
Reply from ProCook - Trafford
We appreciate your kind words about our quality and professional staff.
GREAT PLACE TO SHOP
Friendly, knowledge, approachable staff. Quality products at good value. Good variety of products covering varied price ranges to suit individual needs
30 April 2026
Assistant was very helpful and knew…
Assistant was very helpful and knew about Procook Stan Mixer. He arranged for a Prompt delivery.
15 April 2026
Reply from ProCook - Trafford
We appreciate you letting us know our service was gentle and generous; it means a lot to our team.
The sales person was extremely helpful…
The sales person was extremely helpful and knowledgeable and answered all my questions
22 April 2026
Reply from ProCook - Trafford
We appreciate you sharing your experience! We're so happy to hear that you found the salesperson helpful and knowledgeable, and that they answered all your questions.
High quality cookware for great prices
High quality cookware for great prices! I’ve shopped at the store in Trafford and online, had a positive experience with both. At the Trafford centre location, there are a lot of options to see in person, and they even offer to hold your purchased items while you continue shopping. Would highly recommend!
26 April 2026
Reply from ProCook - Trafford
We're happy to hear that you find our cookware high quality and our prices great! It's wonderful you've had positive experiences both in our Trafford store and online. We appreciate your recommendation and are glad you enjoyed the hold service.
Reply from ProCook - Trafford
We appreciate you taking the time to leave us this great review! We're so happy you enjoyed our wide selection, prices, and helpful staff.
Im always happy to shop or browse at…
Im always happy to shop or browse at ProCook stores. The quality is always great and service always tops!
24 April 2026
Reply from ProCook - Trafford
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you're always satisfied with our quality and service.
Reply from ProCook - Trafford
We appreciate you taking the time to leave us this wonderful review! We're so happy you found what you were looking for and were served with a smile.
It’s durable
It’s durable, versatile, and well-suited for both everyday cooking and larger meals, making it a dependable choice for home cooks.
17 April 2026
Reply from ProCook - Trafford
We appreciate you taking the time to leave us this great review! We're so happy to hear that you find our product durable and versatile for everyday use.
Reply from ProCook - Trafford
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us
Reply from ProCook - Trafford
We appreciate you letting us know our staff was helpful and knowledgeable; it means a lot to our team.
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