I was looking for some Steak knives without rivets in the handles. (As I had previously looked in Amazon despite being a customer of theirs for over 30 years and aged 72 they needed age verification... See more
Company replied
Location
Switch locationUnit 17, Springfields Shopping Centre, PE12 6EU Spalding, GB
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See what reviewers are saying
Purchased 2 great utility knives from pro cook elite range. Very well made with solid handles and sturdy razor sharp blades. Wonderful staff very informative about products on sale ..will definitely b... See more
Great service as always from the staff at Springfields outlet shop. A huge choice of pans but we were guided by staff as i have an induction hob. I chose the Professional Stainless Steel Sauteus... See more
Company replied
A very pleasant experience, nothing is too much trouble for the assistants, great products at great prices
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 17, Springfields Shopping Centre, PE12 6EU, Spalding, United Kingdom
4.9
Excellent
870 reviews
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The staff were friendly and…
The staff were friendly and knowledgeable. The products were stunning. The discount is jut a really good touch and I will return.
20 May 2026
Reply from ProCook - Spalding
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear you enjoyed our staff, products, and discount.
Reply from ProCook - Spalding
We're so glad you liked our service and products!
Reply from ProCook - Spalding
We really appreciate your kind review.
Lovely sales person -very helpful
Lovely sales person -very helpful
Great choice of items in the shop - well displayed
7 May 2026
Reply from ProCook - Spalding
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our salesperson helpful and enjoyed our shop.
Reply from ProCook - Spalding
We appreciate your positive feedback. We are happy you found our service good and our value excellent.
Reply from ProCook - Spalding
We appreciate your feedback! We are delighted!
The staff are very friendly and…
The staff are very friendly and helpful. We always visit this shop when in Springfield’s shopping
8 May 2026
Reply from ProCook - Spalding
We appreciate your kind words! We're delighted you find our staff friendly and helpful. We look forward to your next visit!
Reply from ProCook - Spalding
We appreciate you letting us know our assistant was helpful.
Customer satisfactio. Sales person very welcoming
Sales person very welcoming, helpful and kind.
30 April 2026
Reply from ProCook - Spalding
We're so glad our sales person was welcoming and helpful!
Going into your shop and greeted with a…
Going into your shop and greeted with a warm welcome was a good start and I specifically wanted to get a replacement item but couldn't remember what I wanted, with a helpful assistant and a simple question of, Do we have your Gmail address she scanned through all my past purchases and revealed what I was looking for and so we purchased what we were looking for and the assistant also pointed out that an extra item that I had purchased was actually in buy three for the price of two range to complete my purchases
30 April 2026
Staff are always super helpful and…
Staff are always super helpful and friendly. The products are also of extremely high quality at a discounted price, would highly recommend.
26 April 2026
Reply from ProCook - Spalding
We appreciate you letting us know that our shop was immaculate and that our staff was very helpful!
Nice lay out in shop,freindly staff and…
Nice lay out in shop,freindly staff and helpful my whole experience of my visit was enjoyable and my purchase was brilliant and just what I was looking for . Thank you for your service.
23 April 2026
Reply from ProCook - Spalding
We appreciate you taking the time to share your kind words! We're so happy to hear that you found our shop layout nice, staff friendly, and purchase brilliant.
Reply from ProCook - Spalding
We appreciate your kind words about our team.
High praise for assistants.
The assistants are always helpful and never make you feel that you are being a nuisance asking questions about products. The item I purchased I feel is of good value.
23 April 2026
Reply from ProCook - Spalding
We appreciate you taking the time to leave us this great review! We're so happy to hear that you've found our assistants helpful and that you feel the item you purchased is of good value.
TOP QUALITY DISH
22 April 2026
Reply from ProCook - Spalding
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us
Reply from ProCook - Spalding
We appreciate you sharing that our shop was lovely and our products were fabulous; it means a lot to our team!
The lady who served me was very helpful…
The lady who served me was very helpful when I was purchasing some new wine glasses.
21 April 2026
Reply from ProCook - Spalding
We're happy to hear that our staff was helpful during your wine glass purchase. Thank you for sharing your positive experience with us!
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