Not my first visit or purchase. Again customer attention and advice was first class. We were given time and space to look around before being approached and then all our queries were answered with exp... See more
Location
Switch locationUnit 17, Springfields Shopping Centre, PE12 6EU Spalding, GB
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See what reviewers are saying
I went into pro cook to purchase my first ever kitchen appliances (pots, pans, knives etc). I had a great time in the store and the staff was very helpful, they showed me the knife sets and let me hol... See more
The customer service and knowledge of the staff member was second to none! We had a great shopping experience at this store primarily down to the superb service and knowledge displayed by the person t... See more
Company replied
The staff member was so friendly and knowledgeable, actually seemed to enjoy her job which was refreshing . She had the product herself and also the manager and said how good they were, no pressure to... See more
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 17, Springfields Shopping Centre, PE12 6EU, Spalding, United Kingdom
4.9
Excellent
949 reviews
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Very friendly,efficient staff
10 October 2026
Reply from ProCook - Spalding
We truly appreciate your kind feedback about our team. It is wonderful to hear that you found our staff to be so welcoming and prompt during your experience.
Love this shop the staff are very…
Love this shop the staff are very helpful and happy to answer any questions
10 October 2026
Reply from ProCook - Spalding
We're so glad you love our shop and that our team was ready to assist with all of your questions! Thank you for sharing such kind words with us.
Great service and staff
Great service and staff are always so helpful and friendly. What more do you need. Always quality products at a sensible price
10 October 2026
Reply from ProCook - Spalding
We're so glad to hear that you consistently enjoy our service and find our team helpful and welcoming. It's wonderful to know that you appreciate the great quality and fair pricing of our items. Thank you for taking the time to share your lovely feedback!
Polite lady that helped me with purchasing
Very polite customer service , I have been shopping there for years and everyone has been so nice and politic happy to help and engage with customers
5 October 2026
Reply from ProCook - Spalding
We are so pleased to hear that you have enjoyed shopping with us for years! It is wonderful to know that our team has consistently provided polite, helpful service and that you always feel engaged and welcome during your visits. Thank you for your continued support.
I have purchase a lot of items and have…
I have purchase a lot of items and have been very pleased with everything. Staff are always so helpful.
4 October 2026
Reply from ProCook - Spalding
We're so happy to hear that you've been delighted with your purchases over time! It's wonderful to know that our team has consistently been supportive during your visits. Thank you for your continued support and kind feedback.
There is always so much variety
There is always so much variety, at very competitive prices, and the service is excellent.
8 October 2026
Reply from ProCook - Spalding
We're so glad you enjoyed our wide selection of items and competitive pricing! We're also thrilled to hear that you had an excellent experience with our team's service. Thank you for your kind words.
helpful staff and quality products
6 October 2026
Reply from ProCook - Spalding
We truly appreciate your kind feedback regarding our helpful team and the high standard of our merchandise. We are so glad to hear that you had a wonderful experience with us!
Nice to shop in person and see all the…
Nice to shop in person and see all the products. The shop assistant was knowledgeable and helpful, and helped me choose a wok for my recently acquired induction hob. Will definitely shop here again.
6 October 2026
Reply from ProCook - Spalding
We're so pleased to hear that you enjoyed visiting us in person to browse our items! It's wonderful that our team member was knowledgeable and helped you select the perfect wok for your new induction hob. We look forward to welcoming you back again soon!
Shop assistant was very helpful and…
Shop assistant was very helpful and friendly Nice experience in buying
2 October 2026
Pleasant and good.
2 October 2026
Love to shop in ProCook
I always like shopping in ProCook in Spalding as the staff are really friendly and helpful. The shop is clean and organised and when I have a question or query, it is always answered with a smile. The products are of excellent quality and durable.
27 September 2026
Reply from ProCook - Spalding
We are delighted to hear how much you enjoy visiting our Spalding store! It is wonderful to know that our team always welcomes your questions with a friendly smile, and that you find the shop neat and well-organized. We truly appreciate your kind feedback regarding the high quality and durability of our items.
They always have what I need
1 October 2026
Reply from ProCook - Spalding
We are glad you enjoyed your experience with us. Thank you for your positive feedback regarding our inventory selection, as we work hard to keep our shelves fully stocked for your needs.
Product was in stock and on the shelf
Product was in stock and on the shelf. Assistant on the till was very friendly and welcoming. Overall great experience
4 October 2026
Reply from ProCook - Spalding
We're so pleased to hear that your item was readily available and that our cashier provided such a warm and friendly greeting. Thank you for sharing your great experience with us!
Lovely crockery which comes with an 12…
Lovely crockery which comes with an 12 month guarantee and great service in store at the Spalding Springfield branch.
4 October 2026
Reply from ProCook - Spalding
We are delighted to hear that you love your new dinnerware, appreciate the included warranty, and experienced excellent customer care during your visit. Thank you so much for taking the time to share your wonderful feedback with us!
Spoke with a lovely lady who helped me…
Spoke with a lovely lady who helped me make just the right choice of equipment, suggesting alternatives.
3 October 2026
Reply from ProCook - Spalding
We are so delighted to hear that a member of our team was able to assist you in finding the right equipment and offered great alternative suggestions! Thank you so much for sharing your wonderful feedback with us.
A little gem in a shop
The woman who served us was very passionate on the products and was very informative. It was lovely to meet someone who felt the way we did. Like a child in a sweet shop. We was most impressed.
29 September 2026
Reply from ProCook - Spalding
We're so pleased to hear that you had such a wonderful experience with our team member! It is fantastic to know that her passion and enthusiasm made your visit feel so magical and memorable. Thank you for your delightful feedback, and we hope to welcome you back again soon!
Helpful assistant
I asked if they sold an item, the assistant very pleasantly showed me where it was without any sign of bother. Quite refreshing these days. I will remember when I use the whisk
2 October 2026
Reply from ProCook - Spalding
We are so pleased to hear that you had such a pleasant experience with our team! It is wonderful that our assistant was able to help you find your new whisk so seamlessly. Enjoy using it, and thank you for taking the time to share your kind feedback!
Staff helped me find what I was looking…
Staff helped me find what I was looking for as I couldn't initially find it.
3 October 2026
Reply from ProCook - Spalding
We are so glad our team could assist you in locating your item. Thank you for taking the time to share your positive experience with us!
Very knowledgeable staff who were very…
Very knowledgeable staff who were very pleasant and professional throughout, have my wife very sound advice on the pots and pans we required
2 October 2026
Wide range of useful products friendly…
Wide range of useful products friendly staff excellent wrapping, reasonable prices
29 September 2026
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