ProCook - Meadowhall Reviews 

136
TrustScore 5 out of 5

4.8

UNIT 27 THE ARCADE - UPPER LEVEL, MEADOWHALL CENTRE, S9 1EH SHEFFIELD, SOUTH YORKSHIRE, GB


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Rated 5 out of 5 stars

The sales person was great - really helpful, knowledgeable and friendly. We got more than we planned because they were so helpful and helped us find what we were looking for. So impressed

Company replied

Rated 5 out of 5 stars

Staff were very friendly and helpful. The shop is set out well and is clean and pleasant. The service was professional and excellent products

Company replied

Rated 5 out of 5 stars

Beautiful layout really enjoyed my first visit. I specifically wanted to purchase a roasting tin,the choice was really good. A very friendly staff member passed by and commented on the choice I had ma... See more

Company replied

Rated 5 out of 5 stars

The staff were very helpful and let me look at get the feel of the Pro Cook stand mixer before I bought it. I have only had the mixer a short time but am thrilled with it. It beautifully mixed the cak... See more


Company details

  1. Kitchen Supply Store

Written by the company

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Written by the company

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Contact info

  • UNIT 27 THE ARCADE - UPPER LEVEL, MEADOWHALL CENTRE, S9 1EH, SHEFFIELD, SOUTH YORKSHIRE, United Kingdom

  • 0114550 0341

4.8

Excellent

TrustScore 5 out of 5

136 reviews

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4.8

All reviews

(136)

25,266 reviews in the last 12 months

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Rated 5 out of 5 stars

Staff were very friendly and helpful

Staff were very friendly and helpful. The shop is set out well and is clean and pleasant. The service was professional and excellent products

4 July 2026
ProCook - Meadowhall logo

Reply from ProCook - Meadowhall

We're so pleased to hear that our staff were friendly and helpful, and that you found our shop clean and well-presented. We appreciate your kind words about our professional service and excellent products!

Rated 5 out of 5 stars

Very helpful assistant

Very helpful assistant. Much appreciated.

3 July 2026
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Reply from ProCook - Meadowhall

We're so glad to hear that our assistant was very helpful. We truly appreciate your kind words and feedback!

Rated 5 out of 5 stars

The sales person was great

The sales person was great - really helpful, knowledgeable and friendly. We got more than we planned because they were so helpful and helped us find what we were looking for. So impressed

3 July 2026
ProCook - Meadowhall logo

Reply from ProCook - Meadowhall

We're so pleased to hear our salesperson was helpful, knowledgeable, and friendly, assisting you in finding exactly what you needed and more. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Good experience.

Really helpful staff and replacement of faulty pans without question, a very satisfied customer. Would certainly recommend ProCook to my friends.

24 June 2026
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Reply from ProCook - Meadowhall

We're so pleased to hear our staff were helpful and that we could replace your pans without issue! We truly appreciate your recommendation.

Rated 5 out of 5 stars

Procook amazing company customer…

Procook amazing company customer service second to none no hassle just listened replaced our coffee machine also we went to meadow hall to there procook store amazing customer service there as well all the staff were welcoming and very friendly can't recommend this company enough weldone procook ******

26 June 2026
Unprompted review
Rated 5 out of 5 stars

Knowledgeable

Knowledgeable, kind, helpful, not pushy staff. Listened to my requirements and found me the most appropriate item.

16 June 2026
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Reply from ProCook - Meadowhall

We're so pleased our team was knowledgeable, kind, and helpful, finding the perfect item for your needs. Thank you for your wonderful feedback!

Rated 4 out of 5 stars

A small purchase but the colleague was…

A small purchase but the colleague was helpful in indicating which type of product would be best

18 June 2026
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Reply from ProCook - Meadowhall

We appreciate you sharing your experience! We're glad our colleague was helpful in assisting you.

Rated 5 out of 5 stars

Lovely welcome

Lovely welcome. Staff nice and helpful. Store clean and well stocked

20 June 2026
ProCook - Meadowhall logo

Reply from ProCook - Meadowhall

We're so glad you enjoyed our store, staff, and selection! Thank you for your kind words.

Rated 5 out of 5 stars

The Best!

The Best!
Good price, good quality

14 June 2026
ProCook - Meadowhall logo

Reply from ProCook - Meadowhall

We are so pleased you found our product to be the best in quality and price. We appreciate your kind words.

Rated 5 out of 5 stars

Great staff:

Great staff:
I found the staff member very helpful. She helped me find exactly what I needed and directed me to a better offer

16 June 2026
ProCook - Meadowhall logo

Reply from ProCook - Meadowhall

We're so glad our team helped you find exactly what you needed and a better offer. Thank you for your kind words!

Rated 4 out of 5 stars

Lemons squeezer

Delay in giving stars as only just used it. Struggled at first but this could be as the lemons came out of the fridge. Getting used to this way of squeezing lemons.

8 June 2026
ProCook - Meadowhall logo

Reply from ProCook - Meadowhall

We appreciate your feedback and understand that using a new method for squeezing lemons can take some getting used to, especially with cold fruit. We're glad you're adapting to it.

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