The very helpful members of staff .We shop in pro Cook on a regular basis and have purchased many items from them and always find it is a pleasure to go into the shop and find pleasant staff that are... See more
Location
Switch locationUnit 5B, Glasgow Fort Shopping Centre, Garloch Road, G33 5AL Glasgow, GB
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See what reviewers are saying
We spoke to a member of staff regarding a set of knives hhat we wanted, she was able to advise us and guide us and helped us to buy thf most appropriate set of knives. We are extemely pleased with ou... See more
Company replied
Staff are very pleasant and go out of there way to help you. Have shopped at the store several times and always found it a pleasant experience.
Company replied
Great shop, dropped in for a small pan for frying eggs and couldn't help having a look around and left with a pizza cutter, spatula and a potato masher. If you build it they will come, and the gentle... See more
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 5B, Glasgow Fort Shopping Centre, Garloch Road, G33 5AL, Glasgow, United Kingdom
4.9
Excellent
762 reviews
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knowledgable assistant
14 October 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The stock was well laid out for viewing…
The stock was well laid out for viewing , the assistant was very helpful and polite .
12 October 2026
Reply from ProCook - Glasgow
We're so happy you enjoyed how our stock was displayed for easy browsing! We're also glad our assistant was polite and helpful during your visit. Thank you for your kind words.
Experienced staff with good knowledge…
Experienced staff with good knowledge of cooking and equipment!
20 September 2026
Reply from ProCook - Glasgow
We are glad you enjoyed your experience with our knowledgeable culinary team.
Staff very friendly and knowledgeable
Staff very friendly and knowledgeable. Happy to help you with choices and combinations. Very clean snd well laid out store.
10 October 2026
Reply from ProCook - Glasgow
We're so happy to hear that our team was friendly, knowledgeable, and eager to assist you with your choices! It's also wonderful to know you enjoyed the clean and well-organized store environment. Thank you for sharing your experience.
Customer service
Staff are very pleasant and go out of there way to help you. Have shopped at the store several times and always found it a pleasant experience.
7 October 2026
Reply from ProCook - Glasgow
We're so pleased to hear that our team has been consistently friendly and eager to assist you. Thank you for being a regular customer, and we look forward to welcoming you back for another wonderful shopping experience!
Outstanding customer service
The lady who was working was so lovely, not pushy and very knowledgeable enabling me to select the right products for my needs.
5 October 2026
Reply from ProCook - Glasgow
We're so happy to hear that our team member was polite and knowledgeable during your visit! It's wonderful that she helped guide you to the right choices for your needs without any pressure.
The staff were knowledgeable and very…
The staff were knowledgeable and very helpful, they had a good selection of goods
28 September 2026
The staff were very helpful…
The staff were very helpful and gave us information on various options, before we nade our choice.
28 September 2026
Reply from ProCook - Glasgow
We're so happy to hear that you are pleased with your purchase and that it's working well for you! Thank you for your positive feedback.
Always I had a good experience good…
Always I had a good experience good staff help them out. Tell me the which on the offer and best advice thank you so much for bro cook.
26 September 2026
Reply from ProCook - Glasgow
We are so happy to hear that our staff provided you with excellent service and helpful advice. We truly appreciate your kind words and positive feedback.
Reply from ProCook - Glasgow
We're so pleased to hear you enjoyed our lovely shop and quality products, and found our staff welcoming and friendly! Thank you for your wonderful feedback.
The staff were very helpful at the…
The staff were very helpful at the Fort, , the shop is well stocked.
26 September 2026
Reply from ProCook - Glasgow
We're so pleased to hear that our team at the Fort was very helpful and that you found our shop well-stocked! Thank you for your wonderful feedback.
Very pleasant and professional service.
19 September 2026
Excellent staff in the Glasgow Fort…
Excellent staff in the Glasgow Fort shop. Very knowledgeable and experienced in actually cooking!
18 September 2026
I’ve shopped in ProCook a few times now…
I’ve shopped in ProCook a few times now and I love the selection of stock they keep and I always find what I’m looking for
18 September 2026
Very helpful lady who found us an…
Very helpful lady who found us an alternative knife selection when our first choice was out of stock.
18 September 2026
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