Very helpful staff who were ready to assist, but knew when to give time to browse. Very personable, making for a great shopping experience. Bought a procook glass teapot and it's fab. Pours beautif... See more
Company replied
Location
Switch locationUnit 21 The Valley at Evesham, Twyford, WR11 4TP Evesham, GB
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See what reviewers are saying
The staff found exactly what I wanted (saucepan with strainer lid suitable for induction hob). Very pleasant, cheerful and helpful. The saucepan is great too!
Was mostly a good experience, the lady that helped was quite knowledgeable, however did not find the packages that easy to understand without asking an assistant to clarify
Company replied
The staff are particularly helpful and extremely knowledgeable on the products and always go out of their way to assist and to help if an issue. I amnterrible with names but I think nit was Sarah at t... See more
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 21 The Valley at Evesham, Twyford, WR11 4TP, Evesham, United Kingdom
4.9
Excellent
1K reviews
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Great service.
4 March 2026
Reply from ProCook - Evesham
We're happy to hear that you had an amazing experience with our customer service. Thank you for your positive feedback!
Fabulous
Fabulous shop with plenty of variey at various prices with helpful friendly staff
3 March 2026
Reply from ProCook - Evesham
We appreciate you taking the time to leave us this great review! We're so happy you enjoyed our shop and found our staff helpful and friendly.
Great shopping experience
Great shopping experience, enhanced by the staff, who were knowledgeable and very helpful
22 February 2026
Reply from ProCook - Evesham
We appreciate you taking the time to leave us this great review! We're so happy to hear that our knowledgeable and helpful staff enhanced your shopping experience.
Assistant offered help in pleasant…
Assistant offered help in pleasant manner.
Advised me on correct use /washing of pan.
27 February 2026
Reply from ProCook - Evesham
We're happy to hear that our assistant was helpful and pleasant! We appreciate you taking the time to share your positive experience with us.
We received excellent help and support
We received excellent help and support in understanding the product offerings when reviewing new cookware, pans mainly. The young gentleman in question couldn't have been more helpful, explained the different types available and the pros/cons. This led us to our choosing our new set of saucepans
22 February 2026
Reply from ProCook - Evesham
We're happy to hear that you received excellent help and support in understanding our product offerings. It's great to know the explanations of the different types available and the pros/cons led you to choosing your new set of saucepans. We appreciate your feedback!
We need more Bethanys
Bethany assisted us during our visit to Evesham Pro Cook shop. She was so helpful and polite, guiding us to the items we needed and how to spend our money wisely. It was a great experience. We needed more Bethany’s.
27 February 2026
Reply from ProCook - Evesham
We're happy to hear that you found your visit to our shop a great experience. It's great to know that our staff member was so helpful and polite, guiding you to the items you needed. Thank you for your positive feedback!
Great service - practical advice
We were buying a birthday gift for our daughter and the assistant at the shop couldn’t have been more helpful.
We ended up buying a very beautiful and practical lidded pan, an espresso cup and saucer set and some very practical ‘bits and pieces’ that we thought would be useful.
We will certainly be going back to restock our own kitchen!
22 February 2026
Reply from ProCook - Evesham
We're delighted to hear that the assistant was helpful while you were finding a birthday gift. We appreciate you purchasing the lidded pan, espresso set, and other useful items. We look forward to you restocking your own kitchen with us!
Impressed
Nice, clean, well laid out store, very polite and friendly staff. Good product selection and fair pricing.
26 February 2026
Reply from ProCook - Evesham
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you enjoyed our store's atmosphere and found our staff polite.
Very helpful staff
21 February 2026
Reply from ProCook - Evesham
We appreciate your positive feedback; we are so happy our store assistant was very helpful!
Very helpful staff
20 February 2026
Reply from ProCook - Evesham
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Waffle iron is great and good recipe on…
Waffle iron is great and good recipe on the box. Lovely staff.
14 February 2026
Reply from ProCook - Evesham
We're happy to hear that you enjoyed the waffle iron and recipe! We appreciate your kind words about our staff. Thanks for the feedback.
Reply from ProCook - Evesham
We appreciate you sharing your experience with us! We're so happy to hear that our staff was attentive and helpful with advice.
Knowledgeable staff giving good advice
18 February 2026
Reply from ProCook - Evesham
We appreciate you letting us know our staff was knowledgeable and gave good advice; we are so happy to hear it.
Very friendly and helpful service.
Very friendly and helpful service.
Very satisfied with purchases.
17 February 2026
Reply from ProCook - Evesham
We appreciate your positive feedback. We are so happy you found our service friendly and helpful and are satisfied with your purchases.
Nice clean and well lit store.
Nice clean and well lit store.
Pleasant staff.
Good selection of affordable kitchen equipment
17 February 2026
Reply from ProCook - Evesham
We appreciate you taking the time to share your thoughts. We are so happy to hear that you liked our store, staff, and affordable selection.
Reply from ProCook - Evesham
We appreciate you letting us know that our staff was helpful. Thank you for your positive feedback; we are so happy!
Reply from ProCook - Evesham
We appreciate your positive feedback on our great product and service; we are so happy you are pleased!
Reply from ProCook - Evesham
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
We needed a new set of kitchen knives…
We needed a new set of kitchen knives Very helpful and knowledgeable staff. Options explained. Highly recommend the shop at The Vale Evesham
11 February 2026
Reply from ProCook - Evesham
We're happy our knowledgeable staff could help you find the perfect kitchen knives. We appreciate you recommending our shop at The Vale Evesham! Thanks for your positive feedback.
Knives and chopping board
Very helpful. Got to try knives and see how they chopped.
15 February 2026
Reply from ProCook - Evesham
We're glad you found it helpful to test the knives and see how they perform. We appreciate your feedback and are happy you enjoyed it.
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