Very helpful staff who were ready to assist, but knew when to give time to browse. Very personable, making for a great shopping experience. Bought a procook glass teapot and it's fab. Pours beautif... See more
Company replied
Location
Switch locationUnit 21 The Valley at Evesham, Twyford, WR11 4TP Evesham, GB
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See what reviewers are saying
The staff found exactly what I wanted (saucepan with strainer lid suitable for induction hob). Very pleasant, cheerful and helpful. The saucepan is great too!
Was mostly a good experience, the lady that helped was quite knowledgeable, however did not find the packages that easy to understand without asking an assistant to clarify
Company replied
A really well laid out shop with just about everything you need for a kitchen. Some high end products but also high quality products at reasonable prices. The staff are very knowledgeable and helpful... See more
Company replied
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 21 The Valley at Evesham, Twyford, WR11 4TP, Evesham, United Kingdom
4.9
Excellent
1K reviews
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Excellent service
My much loved milk frother developed a wonky handle after 18 months daily use and it was changed for a new one without any problems. I had forgotten about the 2 years guarantee and was only expecting a replacement jug. Most impressed!
9 April 2026
Reply from ProCook - Evesham
We're happy to hear that you had a positive experience with our guarantee policy! We appreciate your feedback and are glad we could provide you with a new milk frother. Thank you for sharing your experience.
Reply from ProCook - Evesham
We appreciate you letting us know our staff was friendly; it means a lot to our team that you had a positive experience.
Staff friendly and knowledgeable and…
Staff friendly and knowledgeable and was a relaxed environment. Happy to help and had a joke with them too
24 March 2026
Reply from ProCook - Evesham
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our staff friendly, knowledgeable, and helpful in a relaxed environment.
Reply from ProCook - Evesham
We appreciate your positive feedback; we are so happy you found our staff friendly and liked our well-laid-out shop!
All the staff at the Evesham store were…
All the staff at the Evesham store were without exception friendly helpful and a pleasure to deal with. The store was well laid out, very attractive great selection well done.
We look forward to useing the items purchased.
20 March 2026
Good after sales service
Good after sales service, if you have problems with any purchases
24 March 2026
Reply from ProCook - Evesham
We're happy to hear that you had a good after-sales service experience. We appreciate your positive feedback on our support!
Reply from ProCook - Evesham
We're happy to hear that you found our team member helpful. Thank you for your feedback.
The staff
The staff. They are amazing. Polite and helpful, The only shop I have been to where they go to the door and hold it open for customers in wheelchairs without being asked.
23 March 2026
Reply from ProCook - Evesham
We appreciate you noticing our team's dedication to providing excellent service. It's wonderful to hear they made such a positive impact and were so helpful. Thank you!
Reply from ProCook - Evesham
We appreciate your positive feedback regarding our great service and products; we are delighted!
Great products and staff
As always, the quality of the goods were exceptional. The staff at this store were wonderful - very helpful, knowledgeable and just lovely. I would definitely recommend a visit to this store.
22 March 2026
Reply from ProCook - Evesham
We appreciate you taking the time to leave us this great review! We're so happy to hear that you find our goods exceptional and that our staff were so helpful.
Entered shop met with very friendly…
Entered shop met with very friendly helpful shop assistants, stock was good and very well displayed.
Fort time there.
We will be back.
17 March 2026
Lovely quality products and great…
Lovely quality products and great choice. The advisor in the Evesham store was extremely helpful and knowledgeable regarding purchasing a set of kitchen knives. It was a great shopping experience, will definitely shop again at ProCook, Evesham. Thank you
15 March 2026
Reply from ProCook - Evesham
We're delighted to hear you found our products lovely and of great quality. We're glad the advisor in our store was helpful and knowledgeable regarding the kitchen knives. We appreciate your feedback and look forward to your next visit.
Reply from ProCook - Evesham
We're happy to hear that you found a great selection of kitchen knives! Thank you for your positive feedback; we appreciate it.
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