Very helpful staff who were ready to assist, but knew when to give time to browse. Very personable, making for a great shopping experience. Bought a procook glass teapot and it's fab. Pours beautif... See more
Company replied
Location
Switch locationUnit 21 The Valley at Evesham, Twyford, WR11 4TP Evesham, GB
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See what reviewers are saying
The staff found exactly what I wanted (saucepan with strainer lid suitable for induction hob). Very pleasant, cheerful and helpful. The saucepan is great too!
The staff are particularly helpful and extremely knowledgeable on the products and always go out of their way to assist and to help if an issue. I amnterrible with names but I think nit was Sarah at t... See more
Was mostly a good experience, the lady that helped was quite knowledgeable, however did not find the packages that easy to understand without asking an assistant to clarify
Company replied
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 21 The Valley at Evesham, Twyford, WR11 4TP, Evesham, United Kingdom
4.9
Excellent
1K reviews
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Reply from ProCook - Evesham
We appreciate your positive feedback.
Extremely knowledgeable staff who knew…
Extremely knowledgeable staff who knew what they were talking about.
19 May 2026
Reply from ProCook - Evesham
We're glad our staff was knowledgeable and helpful! We appreciate your feedback.
Stainless Steel Roasting Rack
Love my stainless steel roasting rack, I had to change it for a smaller size but that wasn't a problem, I have always found the staff to be friendly, helpful & kind at The Valley Shopping Centre Evesham...I have bought a great deal from their shop & love their products & will continue to be a Pro Cook customer...thank you again.
11 May 2026
Reply from ProCook - Evesham
We're so pleased you love your stainless steel roasting rack and that the exchange process was smooth. It's wonderful to hear our team at The Valley Shopping Centre Evesham is consistently friendly, helpful, and kind. We appreciate your continued loyalty!
Staff friendly and very helpful
Staff friendly and very helpful. Good range of products. Use the store regularly.
18 May 2026
Reply from ProCook - Evesham
We're so glad you find our staff friendly and helpful with a good range of products. We appreciate your regular visits!
Very polite and helpful
Very polite and helpful, nice to have staff with knowledge about the goods.
18 May 2026
Reply from ProCook - Evesham
We're so glad our staff was polite, helpful, and knowledgeable about our goods. Thank you!
Very friendly and knowledgeable.
The staff at the Evesham Country Park store could not have been more helpful. They advised us on pans for our new induction hob, then relieved us of a substantial amount of money in a very friendly manner.
17 May 2026
Reply from ProCook - Evesham
We're delighted to hear our team provided such helpful advice and a friendly experience. We appreciate your kind words!
Reply from ProCook - Evesham
We are glad you appreciated our sales assistant and shop layout.
The shop assistant was polite and…
The shop assistant was polite and helpful and gave good advice about my purchase
15 May 2026
Reply from ProCook - Evesham
We appreciate you sharing your experience! We're so glad our assistant was polite, helpful, and gave good advice.
It was a coach trip visit to Evesham
It was a coach trip visit to Evesham . The staff were helpful and polite it was a pleasure to shop there. I am delighted with my purchase.
14 May 2026
Reply from ProCook - Evesham
We're so pleased you enjoyed your coach trip visit and found our staff helpful and polite. We're delighted you love your purchase!
A well stocked shop
A well stocked shop, manned by very friendly staff. The staff knew their stock and very knowledgeable on all products. It was remarked by another customer, they would definitely be back again because of the excellent customer service and experience, which I all also had. I would certainly go back again
9 May 2026
Reply from ProCook - Evesham
We're so pleased to hear you had such a positive experience in our shop! It's wonderful to know you found our staff friendly and knowledgeable about our products. We appreciate your kind words and look forward to your next visit.
Reply from ProCook - Evesham
We appreciate you letting us know our staff was friendly and knowledgeable; it means a lot to our team.
The staff were lovely
The staff were lovely, extremely knowledgeable and helpful. The store was clean and well organised. I will be back to purchase new products for my new kitchen
9 May 2026
Reply from ProCook - Evesham
We're so happy to hear our staff were lovely and helpful, and that you found our store clean and organized. We look forward to your next visit!
Cashier pointed out 3 for 2 offer which…
Cashier pointed out 3 for 2 offer which I hadn't noticed
9 May 2026
Reply from ProCook - Evesham
We're happy to hear our cashier helped you! We appreciate your kind words.
Very helpful and informativestaff and…
Very helpful and informativestaff and excellent products.
4 May 2026
Reply from ProCook - Evesham
We're so glad you enjoyed our excellent products and found our staff helpful!
Excellent friendly place and will…friendly
Excellent friendly place and will definitely be going back
4 May 2026
Reply from ProCook - Evesham
We are so pleased you found our place excellent and friendly. We look forward to your return!
Reply from ProCook - Evesham
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
We love shopping at ProCook at The…
We love shopping at ProCook at The Valley, Evesham. Such great staff, a good vibe, a very nice experience!!
6 May 2026
Reply from ProCook - Evesham
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear you enjoyed your experience.
Got what was required with no hassle
Got what was required with no hassle, staff on the ball.
6 May 2026
Reply from ProCook - Evesham
We're happy to hear your experience was hassle-free and efficient. Thank you!
Staff are friendly and knowledgeable
Staff are friendly and knowledgeable. They always point out the best items and combinations to achieve value for money with multi buy deals.
5 May 2026
Reply from ProCook - Evesham
We appreciate you taking the time to leave us this fantastic review! We're so happy to hear that our staff is friendly and knowledgeable.
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