Such helpful staff. They brought out several boxes of items for us to choose our favourite ones, as each piece was slightly different. It was excellent service. We weren’t rushed or made to feel that... See more
Company replied
Unit 259 Upper Mall, The Glades Shopping Centre, BR1 1DN Bromley, GB
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Such helpful staff. They brought out several boxes of items for us to choose our favourite ones, as each piece was slightly different. It was excellent service. We weren’t rushed or made to feel that... See more
Company replied
The shop layout is appealing with wonderful products. I wanted a saucepan and was impressed at the ranges. The staff were very helpful and informative. It was a productive experience and I will return... See more
Well laid out shop, very helpful and knowledgeable staff. An enjoyable shopping experience. I found everything I needed and will definitely return.
Staff were nice, took time to explain and answer questions that I had. Observe how other customers were treated with time and respect. Good range of products in store.
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
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Unit 259 Upper Mall, The Glades Shopping Centre, BR1 1DN, Bromley, United Kingdom
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The store assistant was extremely helpful and patient when helping us choose a set of knives . All staff were extremely professional and friendly. Will definitely be coming back. Thank you.
The young assistant in the shop was really helpful to us giving us advice on buying a small knife.
Very friendly and helpful service at the Bromley store. Happy with the quality and price of Procook products.
Easy to find what I was looking for, helpful and friendly assistant
Very friendly staff who is patient to explain the products to use.
Besides, the products are in good quality and with very good price, especially the promotion at £10 for 3 items.
Welcoming shop front and layout, easy to find items and view items one would like.
We had already purchased your table we’re at the O2 they didn’t have the plates Bromley did they set them aside for us to collect they were truly helpful.
I've recently moved to Bromley and have visited the store twice. Both times the staff have been really helpful and when I'd picked up a few items they offered to take them from me while I continued to browse. I've visited another branch before and had no interaction with staff, but on both occasions in the Bromley store, staff have been very helpful and friendly. I bought some sale items in my first visit and was so pleased with them that I returned to buy some more. Unfortunately I left it too long and they had sold out of some items I wanted, but I was able to find them on their website.
I normally buy pans from ProCook, this time I thought I would try their tableware. I was really disappointed with my order. I ordered white set which was on sale, unfortunately all the plates had visable imperfections. I sent an email to customer services, however it takes 7 days for a response. I was able to call and was advised I could return the items to my local store in Bromley. The cashier was really helpful, he tried to find me replacement plates but they were all defective.
Overall rhe service was good but the product was poor.

Reply from ProCook - Bromley
Knowledgeable, helpful, welcoming staff make it a pleasure to shop. ProCook is a welcome addition to the Glades Bromley.
Quite a wide range of products in a well setup shop. Friendly and courteous staff.
Asked for a coffee measuring spoon, cc ame away with one in no time at all
Lovely and well stocked shop, a much needed one in Bromley. Polite and helpful staff, good quality products. A pleasure to shop there.
Great service in Bromley shop as usual. Really pleased with my new roasting tins.
I’ve previously ordered items online from Procook and have been very pleased, but it’s great to have a physical shop to browse in! I found the glass surface protector by accident, and it is perfect for the kitchen.
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