A lovely atmosphere when I was just looking aimlessly a gentleman came and asked if I needed any help ... he was very helpful and knowledgeable and knew exactly what product would be best for me. A v... See more
Company replied
Location
Switch locationUnit 8 The Avenue The Lexicon Centre, RG12 1BD Bracknell, GB
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See what reviewers are saying
Lovely helpful stafff despite my lack of vocabulary. 😁 Found an item online but not instore but staff were helpful and i walked away appreciative. Will shop again in near future
Well appointed, immaculate store with particularly friendly, attentive and helpful staff (Bracknell). ProCook products are always of exceptionally high quality. Their cast-iron cookware is second-to-n... See more
Company replied
Staff in Bracknell shop are friendly and helpful. Range of stainless steel saucepans is very high quality. Information leaflets on how to heat the saucepans slowly for best results are great - just a... See more
Company replied
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 8 The Avenue The Lexicon Centre, RG12 1BD, Bracknell, United Kingdom
4.7
Excellent
421 reviews
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Great range at a reasonable price
The store had a wide range of products, al;l at reasonable prices.
3 February 2026
Great service
Great service, really helpful and came away with a new sweet of steak knives.
8 February 2026
Knife shopping
Had looked online but wanted to get straight away as it was a knife my son wanted, rather than just look I asked the assistant who was very helpful as to where it’d be. He showed me the knife in a cabinet then got a boxed one for me to buy.
4 February 2026
Very helpful assistant
Very helpful assistant. Advised us of multi buy deal that was not obvious from website. Saved a considerable sum. Sometimes you can’t beat going to a proper shop.
25 January 2026
Good Experience
1 February 2026
Lady was very helpful
31 January 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
very helpful identifiying a tool used…
very helpful identifiying a tool used by marco pier
26 January 2026
Reply from ProCook - Bracknell
We're happy to hear that our tool identification was helpful for you. Thank you for your positive feedback; we appreciate it!
Very helpful staff
18 January 2026
Quality products
Good selection of quality items and store set out well. Sales person friendly and helpful without being overbearing.
14 January 2026
Reply from ProCook - Bracknell
We appreciate you taking the time to leave us this great review! We're so happy to hear that you liked our quality items and the salesperson's helpfulness.
Quality Products
Have recently purchased both a kitchen knife and salt and pepper grinders both good quality and and at a reasonable price. The young store attendant ( male ) was very friendly and helpful.
22 January 2026
Reply from ProCook - Bracknell
We're happy to hear you found good quality kitchenware at a reasonable price. We're also glad the store attendant was friendly and helpful! Thanks for your positive feedback.
First time in store and got just what l…
First time in store and got just what l was looking for, assistant was very helpful and polite. She was really lovely will definitely shop there again
21 January 2026
Reply from ProCook - Bracknell
We're so happy you found what you were looking for during your first visit! We appreciate that our assistant was helpful and polite; we look forward to your next visit!
The staff are very nice and helpful
The staff are very nice and helpful, the only thing that is not good is the shower wiper,it's not doing good. The quality is not good.
18 January 2026
Reply from ProCook - Bracknell
We appreciate your kind words about our staff. We've noted your feedback regarding the shower wiper and will look into the quality. Thank you for your review.
Recently placed an order and asked for…
Recently placed an order and asked for express delivery. Received it the next day. Fantastic service and easy to follow website.
11 January 2026
Reply from ProCook - Bracknell
We're happy to hear that you received your order so quickly! It's great to know that you found our website easy to use and that our express delivery met your expectations. Thanks for your positive feedback!
Lovely shop and staff
Staff were considerate allowing browsing time without harassment. Well informed staff, quick and efficient transaction.
17 January 2026
The shop was un cluttered
The shop was un cluttered , organised and looked quality !
11 January 2026
Reply from ProCook - Bracknell
We appreciate you letting us know our staff was knowledgeable and helpful! We are so happy to hear it.
Reply from ProCook - Bracknell
We appreciate your positive feedback! We are so happy you enjoyed our good service and the quality of our products.
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