I had been suffering extreme hot flashes for the previous 6 months and needless to say I had tried EVERYTHING and spent a fortune on things that didn't make much of a difference. This product complete... See more
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Excellent service and an excellent product looking after my gullet partularly whenI am on antibiotics which is from October to April every year Peter
Company replied
This probiotica is the best i’ve had, trust me i have tried a lot of brands. For years i stuggle with constipation and gluten intolerance. Probio7 4 billion really works for me every day; no daily b... See more
Company replied
I suffer with IBS and painful bloating. I have taken ProBio for a few weeks and have already noticed an improvement: my bloating has gone down by 50% and my flare ups are already becoming more managea... See more
Company replied
Company details
About Probio7
Written by the company
Why Probio7?
About Probio7
We are Probio7, one of the UK’s most trusted live bacteria supplements. And we’ve been supporting immunity and digestive health since 1995.
Contact info
Festival House, Jessop Avenue, GL50, Cheltenham, United Kingdom
- +44 (0) 2086486777
- help@probio7.com
- www.probio7.com
4.8
Excellent
406 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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IBS Under Control
Been using this for 4 years now and it's a great product at keeping my IBS under control ! My flare-ups are now less than one a year thanks to this product.
2 July 2021
Reply from Probio7
Hey Stuart,
We really appreciate your feedback and love hearing from our long-time customers!
It's great that your IBS flare-ups have reduced in frequency and is under more control. We would like to help you reduce the frequency even further if possible.
Our in-house nutritionist, Rebecca, offers a free 1 to 1 nutrition consultation where she can suggest some small changes to your diet & lifestyle that may really help you. You can schedule a free call via https://calendly.com/rebecca_probio7 or emailing her at rebecca@probio7.com.
Kind regards,
Arjun
My gut is healing and I am grateful!
1 July 2021
Reply from Probio7
Hi Nubia,
Thank you for your review!
We are really pleased to hear that your gut is healing! Please do let us know if we can help you with anything else.
Kind regards,
Arjun
Very happy customer 😊
My next shipment of Probio always arrives before the last runs out. I have had a lot less digestive problems since taking this supplement. I am very happy with the service I get.
1 July 2021
Reply from Probio7
Hi Emma,
Thank you for taking the time to leave us valuable feedback.
It's great that you are benefiting from our Subscribe & Save program and are enjoying our service.
Please do let us know if you need any further help.
Best wishes,
Arjun
Reply from Probio7
Hi Sue,
Thank you for taking the time to leave us a review. I am sorry that you didn’t experience an improvement in symptoms.
Unfortunately a probiotic supplement that works for one person may not work the same for another. Scientists are still unsure as to why the same formula may not benefit individuals in the same way.
The most important thing for us is to help you find a supplement or probiotic food that works for you. Our nutritionist, Rebecca, would love to speak with you to discuss alternative solutions to help your IBS.
You can arrange a free 1 to 1 nutrition consultation with her via https://calendly.com/rebecca_probio7 or email her at rebecca@probio7.com. Our priority is to help improve your health and well-being. Rebecca has a wealth of knowledge that will hopefully help achieve that.
Kind regards,
Arjun
The option of two weeks trial period…
The option of two weeks trial period for reduced price is fantastic! It gives you a confidence to give it a go...
28 June 2021
Reply from Probio7
Hi Kris,
Thank you for your positive feedback on our trial offer.
Our aim is to help as many people as possible improve their overall health and we truly believe the gut is a key factor in this.
Along side our trial offer, we offer free nutrition consultations in which our experts can help answer questions and talk through any problems that are affecting your digestive health and more.
Please do reach out if you would like to speak to our nutritionist.
Kind regards,
Arjun
The probio7 is good but need something…
The probio7 is good but need something for blow up tummy everything i eat blow up tummy and swelling legs and feet can you tell me wat this is in my body thank you so much for reading it
26 June 2021
Reply from Probio7
Hi Esther,
Thank you for your review.
Whilst it is good that Probio7 is helping you slightly, I am really sorry to hear of your current digestive issues.
In order to offer you better, more personalised advice and solutions, our nutritionist would love to speak with you. To schedule a free call please visit https://calendly.com/rebecca_probio7 or email rebecca@probio7.com.
We understand how difficult and frustrating it can be to experience something like this and our focus is to help get you back to some level of normality.
We look forward to speaking with you soon.
Kind regards,
Arjun
Poor functionality on website
Not yet recieved the product, but using their website isn't a great experience! Clicked onto consultation button and nothing happened. So I thought I needed to order 1st. After I ordered saw that I could access consultation from menu. After completing the consultation I got a page that said Your Results...with nothing on it!
26 June 2021
Unprompted review
Reply from Probio7
Hi Betty,
I am very sorry for the inconvenience caused by both of these issues.
We have recently undertaken work on our site to make it more customer friendly. It seems some of these changes may have impacted the consultation page. These issues should now be resolved.
Our consultations are free for both new and existing customers, with no requirement to purchase a product before being able to go through the questions. Please email help@probio7.com with your order number and we would be happy to refund your payment.
Our nutritionist would love to speak with you in a 1-to-1 consultation. It is completely free and she can make more personalised suggestions based on your conversation. To speak with Rebecca, please reach out via email at rebecca@probio7.com or schedule a free call via https://calendly.com/rebecca_probio7.
We are sorry for the initial experience you have received and hope your next experience of Probio7 is a much better one.
Kind regards,
Arjun
Reply from Probio7
Hi Jonny,
Thank you for taking the time to leave us a review. Good to hear that you have lots more energy and are feeling lighter.
If you need any help in the future please do reach out to us at anytime.
Best wishes,
Rebecca
Daily use help with my Diverticulitis
I have been using Probio7Advanced daily for some time now and find it really helpful. In the past I have suffered from constipation and diverticulitis and have not had a problem since taking these regularly.
20 June 2021
Reply from Probio7
Hi Jill,
Thank you for your feedback.
It's great that you have found Probio7 Advanced beneficial to your digestive issues.
Please let us know if we can help answer any questions that you may have.
Best wishes,
Rebecca
Reply from Probio7
Hi Louise,
Thanks for taking the time to leave us a review.
I am glad our shipping was fast and ordering process was easy.
We hope you enjoy the benefits from our product.
Kind regards,
Arjun
Reply from Probio7
Hi Kelly,
Thank you for your valuable feedback.
It's great that our service and delivery meet your expectations. We try to offer our customers the best experience possible.
Please do let us know if we can help you with any other questions that you may have.
Kind regards,
Arjun
Arrived quickly and has really helped…
Arrived quickly and has really helped so far! Great Product!
18 June 2021
Reply from Probio7
Hi,
Thank you for your review of our product and service. I am glad that it has helped you so far.
Best wishes,
Arjun
Reply from Probio7
Hi Yulia,
I’m very sorry to hear that you have not received your order yet and for the inconvenience caused. I have just sent you an email to give you an update on your order.
If you have any further questions or queries, please do not hesitate to contact us.
Best wishes
Stephanie
Reply from Probio7
Hi Eva,
Thank you for your review.
I am glad that you are enjoying the product and would recommend it to others.
Please get in touch with us if you need any help or have any questions that we can help with.
Kind regards,
Arjun
Reply from Probio7
Hi Jan,
Thank you for your feedback.
It is great that you are enjoying our product and have been enjoying them for a few years.
In the last year we launched Subscribe and Save, which is a hassle-free way to enjoy our products. Subscribers benefit from 20% off the RRP as well as free shipping on all orders. You can pause, edit and cancel at anytime and have flexibility to choose how often you receive your products.
Best wishes,
Rebecca
The monthly subscription
The monthly subscription and delivery work extremely well. Would definitely recommend.
9 June 2021
Reply from Probio7
Hi Woody,
Thank you for taking the time to leave us a review.
It's great that you are benefiting from our monthly subscription and enjoying our service.
Please do let us know if there is anything we can help you with in the future.
Kind regards,
Arjun
It doesn't seem to have made any…
It doesn't seem to have made any difference. I think you would need to try it for 30 days.
8 June 2021
Reply from Probio7
Hi Laura,
Thank you for your review.
I’m sorry that you didn’t experience the results you were looking for during the trial period. Whilst most people start to feel some changes in the first few days of taking a probiotic supplement, it can vary from person to person.
Our 2 week trial offer is an opportunity for customers to see if our product benefits them before purchasing at the full price. As you did not see any benefit, we would love for our nutritionist to have a chat with you.
During your free 1 to 1 consultation, our nutritionist can suggest alternative supplements and probiotic foods that may help you as finding what works for you is the most important thing.
You can arrange a call at https://calendly.com/rebecca_probio7 or email rebecca@probio7.com.
Best wishes,
Arjun
A very efficient service
A very efficient service, always arrives the beginning of every month
4 June 2021
Reply from Probio7
Hi,
Thank you for you feedback, I am glad that you are enjoying the benefits of our subscription service. We believe supplements should be accessible and hassle-free where possible!
Please do let us know if there are any questions that you have. Our team of experts are on-hand to help.
Best wishes,
Arjun
Reply from Probio7
Hi Clara,
Thanks for taking the time to leave us a review!
We're happy to hear that you have been enjoying our products for a few years and that your husband is now also benefiting from Probio7.
If either of you need any help or guidance, please feel free to reach out to us at help@probio7.com or schedule a free 1 to 1 nutrition consultation via https://calendly.com/rebecca_probio7.
Best wishes,
Arjun
Reply from Probio7
Hi,
Thank you for taking the time to tell us about your experience.
We're really pleased to hear that you will recommend us to your friends and family.
If you have any questions please do feel free to reach out to us at help@probio7.com.
Kind regards,
Rebecca
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