I ordered 3 bikes there - all were faulted (misaligned brakes, defective brakes, unbalanced wheels), and when I reported this, Probikeshop did not reimburse me completely. Very disappointed.
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Not to be recommended. Ordered and received order confirmation then, several days later that they are out of stock. Did not want to deliver the bike anymore. I could have bought the bike for the same... See more
The delivery was very fast, got the parcel a couple of days after the order. The packaging was very good, and all the components ordered were in perfect state. I have already mounted on my new set of... See more
Do not shop here. "Shipped same day" promises are a lie.
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Company details
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Seit dem Launch der Website im Jahr 2005 hat sich PROBIKESHOP.NET schnell einen Namen in der Welt des Onlinefahrradhandels in Frankreich gemacht und zählt heute zu den europäischen Marktführern der Branche.
Contact info
Germany
- www.probikeshop.net
Hasn’t replied to negative reviews
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Bad quality, bad customer service
I ordered 3 bikes there - all were faulted (misaligned brakes, defective brakes, unbalanced wheels), and when I reported this, Probikeshop did not reimburse me completely. Very disappointed.
Not a trustworthy seller, not to be recommended!
Not to be recommended. Ordered and received order confirmation then, several days later that they are out of stock. Did not want to deliver the bike anymore. I could have bought the bike for the same price elsewhere but did not so quite a loss with order cancelled. Not a trustworthy seller!
The delivery was very fast
The delivery was very fast, got the parcel a couple of days after the order. The packaging was very good, and all the components ordered were in perfect state.
I have already mounted on my new set of rim-brake alloy wheels (Vision Team 35) the new cassette Shimano 105 R7000 with 11/30 sprocket ratio keeping the default short rear dereiller (no need to swap it for a medium or large one). Changed the old chain with the new one just bought, a KMC X11EL silver, very light indeed, and mounted a pair of Continental set of inner tubes (race) with 6 cm presta valve length, together with a pair of Michelin Pro Race 4 tyres. Had to put a black electric tape (1 turn is enough) around the presta valve at the base) in order to avoid any potential noise cause by the valve touching the alloy wheel while riding bumping roads. My Merida Scultura 400 is faster with this new setting (wheels+tubes+tyres+chain+cassette combination) and I can enjoy better any 2-digits uphill now with the 11-30 teeth cassette. Vincenzo
good store, good selection and price - recommended
good online store front, good selection, competitive price, delivery time fine but with 4 days but a bit longer than the fastest stores, therefore 4 out of 5
Good service but not the best
The website said that the items would be shipped the same day. I ordered them on Sunday expecting them to be shipped on Monday (everything was in stock) but they did not ship until Wednesday and the items finally arrived on Saturday. Normally this is not a problem but it is written in bold letters that all items shipped same day if ordered early. Please if you are not going to have same day shipping don't advertise same day shipping. Other than that they have great prices and really good sales.
Good online store, cheap prices, fast delivery
Good value, quick delivery
Everything went very well. Order was delivered swiftly, communication was good and everything at a fair rate. Recommended.
Highly recommended
Real good price and very fast shipping, i'm definetely going to buy more there. :)
Sehr gute Kundenservice
Very good shopping experience.
Good price, fast delivery.
Questions answered very promptly, issue dealt with to my full satisfaction.
Definitely recommend and will repeat shop at this online retailer.
Everything as Expected
Order was processed super-fast, complete, and arrived within 2 days! Perfect.
Schnell!
The service and quality was excellent! Thank you PROBIKE shop, my son got his bycycle quickly and in good shape!😊😊😊😊😊
Slow delivery, no customer service.
Do not shop here.
"Shipped same day" promises are a lie.

Reply from Probikeshop
Commencal am Meta v4
Yes!!! nice frame!!! Can't wait to Ride
Probikeshop TOP*****
Thx
Carbon Saw
Quick delivery, easy product selection. Postage costs high.
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