Printerland.co.uk Reviews 

9,354
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I found Printerland on google searching for a Xerox C325 color laser printer. Based on their positive trustpilot scores and the fact they offered the best price I made the purchase. Easy website to... See more

Rated 5 out of 5 stars

Really happy to write a review. I bought a new printer (a Brother Colour Laser printer), from Amazon and supplied by Printerland., After a month it developed a fault, so I reached out to John at P... See more

Rated 5 out of 5 stars

We were recommended a printer by our IT Specialists. Very easy to order online, then received a phone call to say item was out of stock but could replace with another model. Very prompt service rather... See more

Rated 5 out of 5 stars

I have seen this firm namechecked in PC Pro magazine many times over the years so when I needed a new printer this is where I went. Delivery was fantastic and customer service was excellent, with post... See more

Company details

  1. Office Supply Store
  2. Computer Store
  3. Printer and Scanner Store
  4. Toner Cartridge Supplier

Written by the company

Buy Online colour, mono and multifunction machines, laser printers from oki, xerox, konica minolta, hp, brother, lexmark, kyocera, epson, samsung, ricoh, kodak, dell, canon, tally genicom, multifunction machines and unbeatable prices on consumables.

Price Match Available

We won't be beaten on price

We won't be beaten on price
*Terms and Conditions The competitor must have the identical product in stock and available immediately to the general public. The competitors product price must include any charges for next day delivery. Offer does not apply to special order items, special offers, cash-backs, display models, clearance sales, refurbished printers, typographical errors and exclusive or limited quantity items. We reserve the right to ask for written proof of a competitors offer before we beat the price. The price promise cannot be used in conjunction with any other offer. Any price match will be limited to one unit per customer within a 30 day period.

Contact info

4.9

Excellent

TrustScore 5 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(9,354)

314 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I chose a particular colour laser…

I chose a particular colour laser printer on the basis of online reviews. The printer was compatible with MacOS but it turned out only through AirPrint which is not ideal. Printerland rang me and talked through the options and I settled on another printer that I am totally happy with. That’s what I call customer service. Brilliant.

26 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service to buy my new HP printer

I tried to order an HP M283FDW on line. I got a very helpful call from Luke to tell me that the model had been discontinued so no new stock could be ordered. He suggested switching to an HP 4302DW, which was the up-to-date version and actually cheaper than my original order, and included more toner! The replacement invoice was sent straight away and the new printer arrived on time and does the job perfectly. Excellent service!

26 May 2026
Unprompted review
Rated 5 out of 5 stars

Great service and product knowledge

Had to replace a printer for the office, but needed one with great scanning capability.

Initially chose an HP unit which had the spec I needed but turned out ot be a discontinued item. Matthew on sales contacted to tell me and to recommend a newer model that actually turned out to be more affordable so went for that.

Great price and specification with excellent support and follow up. Would definitely recommend!

26 May 2026
Unprompted review
Rated 5 out of 5 stars

Great, Honest Service

We ordered a new printer for our florist department unaware of what printer to order we chose one similar to the printer we already had.

Luke reached out to us and was honest and upfront about the printer, whilst it is a great printer it had limitations and he would recommend the next model up for a better all round experience and to meet the demand we were needing.

Having already despatched the printer Luke advised us to reject delivery and he would get a refund issued to us when it arrived back to them, whilst we ordered the new printer.

This was all sorted quickly and We had follow up from Matthew just to make sure everything was going okay.

Brilliant service from both Luke and Matthew, we will be back again should we need any more printers down the line.

5*

25 May 2026
Unprompted review
Printerland.co.uk logo

Reply from Printerland.co.uk

Both Luke and Matthew will be delighted to see their service appreciated so much Ian, it's great to see such amazing comments. I will pass your regards to both. Enjoy the new printer!

Rated 5 out of 5 stars

TOP COMPANY

TOP COMPANY
Printerland are always very helpful and their customer service is always great. I would highly recommend this company.
Delivery is always quick.

3 June 2026
Unprompted review
Printerland.co.uk logo

Reply from Printerland.co.uk

Thanks for shopping with us again Emma, we're delighted to receive your 5 amazing stars!

Rated 5 out of 5 stars

Printerland team service and product quality was great

The team contacted me following my online order to confirm details and advise on a few matters about the printer which was very helpful. The printer was delivered in 2 days and there were no issues on setting up. Printer works fine as per the description.

26 May 2026
Unprompted review
Printerland.co.uk logo

Reply from Printerland.co.uk

Thankyou so much for leaving 5-stars and a lovely review. I hope you're enjoying the new printer!

Rated 5 out of 5 stars

Having previously ordered our printers…

Having previously ordered our printers from Printerland and received a fast efficient service, we have returned to order our ink cartridges and again have received a fast efficient service.

8 June 2026
Unprompted review
Printerland.co.uk logo

Reply from Printerland.co.uk

Thanks so much for choosing us and coming back again for your consumables Vanessa, your support and business is truly appreciated by us all at Printerland.

Rated 5 out of 5 stars

Epson 4950 Purchase

Good website with all the product information including links to EPSON discount claim and extended warrantee sites. Easy to purchase, delivered on time, cracking little printer to replace my old canon mx925 which had finally packed up

30 May 2026
Unprompted review
Printerland.co.uk logo

Reply from Printerland.co.uk

Thanks for the great review and 5-stars, we really appreciate your support and feedback.

Rated 5 out of 5 stars

Top service start to finish.

Went online with Printerland to look for a replacement printer for an old (and expensive to run) laser printer. Used the chat function and was recommended a product that was more expensive than I was originally considering but worked out better as it had a cash back option. It was 4.30 in the afternoon yet still managed to get next day delivery. As a small business I really appreciated the help from the online expert. Would highly recommend Printerlnd.

1 June 2026
Unprompted review
Printerland.co.uk logo

Reply from Printerland.co.uk

Thanks for leaving us such amazing comments Paul, I'm delighted to see you enjoyed using our chat service to speak to one of our experts. I'm glad everything arrived so promptly for you.

Rated 5 out of 5 stars

good offer

good offer , prompt response and very efficient delivery and follow up

1 June 2026
Unprompted review
Printerland.co.uk logo

Reply from Printerland.co.uk

Thanks so much for leaving us 5-stars. We really appreciate your business and review

Rated 1 out of 5 stars

Bought myself a Kyocera printer aka a…

Bought myself a Kyocera printer aka a lemon as is not fit for purpose as described, and I am being pushed between Kyocera CS and them back and forth to sort the issue and cannot return it due to discarded packaging. I was willing to accept a partial refund being my fault but nope 👎 never again printerland nor Kyocera lemon printers 🤷🏻‍♂️ 1072£ for a lemon Jesus Christ, I could not make this one up

15 May 2026
Unprompted review
Printerland.co.uk logo

Reply from Printerland.co.uk

Good afternoon Ionut,

I am sorry to hear that you are having problems with the printer and are unhappy with the support from both Printerland and Kyocera.

We never want to have an unhappy customer, and will always look to resolve a case to the customers satisfaction.

I have just called and have left a voicemail for you with my direct number. I will also send you an email directly.

If you could please come back to me, I would like to see what I can do to resolve your case

Kind regards

Matthew
Customer Service Manager

Rated 5 out of 5 stars

excellent delivery next day

excellent delivery next day, good price, will use again

2 June 2026
Unprompted review
Printerland.co.uk logo

Reply from Printerland.co.uk

Thanks Alan, I'm glad you enjoyed your visit and we'll welcome you back again with open arms!

Rated 5 out of 5 stars

Very knowledgeable and helpful when…

Very knowledgeable and helpful when asked about which printers are suitable for me.
Then very east transaction and delivery.
If the printer is half as good as the service received I will be very happy.

20 May 2026
Unprompted review
Printerland.co.uk logo

Reply from Printerland.co.uk

I'm delighted to hear you enjoyed our service Joseph, thanks so much for sharing your experience. Let us know if you need anything else

Rated 5 out of 5 stars

As usual arrived on time

As usual arrived on time, easy to order, plus contacted by telephone to suggest another printer at the same price that I might prefer, I did! Also, they promise to price match, not sure why, I've always found them the cheapest anyway...

26 May 2026
Unprompted review
Printerland.co.uk logo

Reply from Printerland.co.uk

Thanks for the 5 star review Peter, it always great to hear the impact of our advice is well received. Happy printing!

Rated 5 out of 5 stars

Fast, efficient, good advisors!

Fast and efficient and also very good advisors: recommended an excellent printer last year ... and less expensive than the one I'd been considering. Really good experience!

16 May 2026
Unprompted review
Printerland.co.uk logo

Reply from Printerland.co.uk

Thanks for the great comments and 5 stars Rod, we really appreciate your feedback and support.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look