Incorrect description of mobility scooter . Beware if thinking of buying s pride colt deluxe 2 mobility scooter it states off board charging which led me to believe (as going off other scooter des... See more
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I bought a Pride-I-Go lite electric wheelchair. I've had nothing but trouble with it. It was sent back to Pride within the warranty period but they refused to admit there was a problem. It did functio... See more
What real shame, this chair would be great if they sorted VivaLift. I purchased this chair as it had the the ability to control it with the VivaLift app, as I cannot use my hands and was going to use... See more
The hand control on my rise chair is malfunctioning. The handbook says to replace it. BUT how their website has a non functioning phone number. The chat line says it can't help and doesn't connect... See more
Company details
Information provided by various external sources
Pride Mobility Products is a world leader in the design and manufacture of mobility scooters, electric wheelchairs, rise and recline chairs, lift chairs and mobility aids.
Contact info
Susquehanna Ave 182, 18643, Exeter, United Kingdom
- www.pride-mobility.co.uk
1.9
Poor
22 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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ZERO customer service
I purchased my first mobility scooter and contacted Pride Mobility via email with a warranty question.
Sadly to date, I have not received a reply! I was informed by my local mobility store that Pride mobility scooters are very good, but given my experience in their ZERO customer service, it makes me wonder whether I ought to have gone with a different company.
When the time comes for me to purchase a new mobility scooter, I will most probably not be purchasing another Pride scooter.
Would appear that Pride only care about sales and not their customer service/after sales!
3 October 2022
Unprompted review
If you expect service after the sale do…
If you expect service after the sale do not buy anything from Pride Mobility.
On 7-15-20 I emailed a question as to replacement key. As of 7-23 no answer yet after 13 emails. They are very slow to respond and when they do you are dealing with people with very poor quality educations. I still have no answer.
23 July 2020
Unprompted review
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