Terrible. Item has never arrived. No apology, no replacement, no refund. 2 ignored emails. 2 different conflicting conversations on live chat. Still awaiting a solution.
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See what reviewers are saying
My parcel got lost (probably by Royal Mail) which was really frustrating. However Pretty Maison were really helpful and understanding. They posted me a new order out the same day I contacted them an... See more
Bought 2 water glass bottles, arrived the day after, very quick delivery, bottles were well packed, they look beautiful on our dining table today, made my 4 children to like drinking water. Very impre... See more
Delivery was fast but the products themselves were very poor quality - flimsy construction, the green coating was bubbled, and the seed tin is too narrow for standard size seed packets! Disappointing.... See more
Company details
Contact info
7-10 Ashley Park, CB6 2HZ, Witchford, United Kingdom
- 01353 665141
- info@prettymaison.co.uk
- www.prettymaison.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Terrible
Terrible. Item has never arrived. No apology, no replacement, no refund. 2 ignored emails. 2 different conflicting conversations on live chat. Still awaiting a solution.
Easy ordering and super quick …
Easy ordering and super quick delivery.....very satisfied customer.
Great product and delivery
Ordered bark heart lanterns one evening and received them 2 days later!!
Very well packaged and a lovely product.
Many thanks
Wire wall magazine rack …
I purchased a wire wall magazine rack which was very reasonably priced. It arrived very promptly and was well packaged. Id definitely use Pretty Maison again.
beautiful
Arrived promptly, lovely items, just as described and great quality, thanks
Product arrived on time and was very …
Product arrived on time and was very well packed. Good company. Nice candle snuffer.
A good quality product with excellent …
A good quality product with excellent service.
Excellent
My items arrived on time and beautifully packaged. Communication also A+.
Thanks.
Very pleased with purchase
Product as described and arrived quickly. Very pleased with purchase.
Lovely Christmas Decorations
Lovely Christmas Decorations, I am a huge fan of White willow wicker, and these are perfect for the backs of my chairs - great quick delivery and packaged well too x
Easy to order but price confusing as …
Easy to order but price confusing as VAT added after carriage making item more expensive than advertised
Love it
Love it. Very stylish. Also let’s the heat out when fire guard is in place
Easy to use site
Easy to use site , prompt delivery and lovely people at the end of the phone ! Highly recommend using this site products were exactly what I wanted .
Just as described and arrived on time.
Great choice of quality products at …
Great choice of quality products at reasonable prices. Quick delivery and hassle free.
Great service
Great service, looking forward to using these on my big day. Very impressed!
Products disappointing
Products were much smaller than advertised- pictures were deceptive and quality of products not good.
Very good service parcel was here the …
Very good service parcel was here the next day fabulous
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