Premier Sports Reviews 

Fast responses - real people - pleasant communications. A pleasure to deal with.

Great product and ALWAYS very helpful if I need support! Thanks guys

Had a problem and it was quickly sorted out to my satisfaction with very helpful emails and not waiting long for a reply.

Very poor company to deal with. Contact is all online - no phone service. Poor streaming and the odd crash. Cannot recommend.

Very poor service
Used for watching rugby. Replayed matches constantly pixelated. Customer service virtually impossible to contact. If you finally get in contact with customer service they are useless. Billing problems they charge you 30 days cancelation from you next bill !!! So I am paying for 48 days I don't want !!! Constant viewing problems.

MICHAEL & Scofield
VERY GOOD GOT THE JOB DONE

Great customer support

Steve at Premier Sports was really helpful
with a query I had about subscriptions. If you have a question it’s best to email support@ Response was quick and efficient. Thanks Steve!

I made a mistake and created a double subscription to Premier Sports. I contacted them and Schofield kindly helped rectify the situation in a friendly and professional manner.

Absolutely awful commentary options, I don’t know do they do there own camera work, but every time I watch football they focus on the bench when the match is ongoing, not worth it

The platform worked very well and the ability to subscribe for a limited time (eg a couple of months) to watch key tournaments is a strong plus. It should be noted that while cancellation can be done within the account, the exact notice period to avoid the next billing confused me. However when I raised this issue the company support was very responsive and generously resolved my problem. I will certainly subscribe again next year.

Scam artists

I cancelled my subscription on the 17th of March, it was renewing on the 24th of March. There is a 30 day cancellation policy. That's shady, but I accepted it as it's written in the terms of service. They now are attempting to charge me on the 21st of April (35 days after cancellation) and ending my subscription on the 21st of May (72 days after cancellation).

Premier Sports have been very Professional and Supportive with myself and a Big Thankyou

I agree with the overall AI summary. My experience with customer service is a strong five star. However, Premier Sports could improve access to the account, to make it easier to pause and restart your subscription, without having to contact customer support, and face an extra month in subscription fees, beyond the period you wanted to subscribe.

Good support from Premier Sports after an issue with my subscription. I just wish the app was better. Can't really argue with the content, I signed up for NHL. Would love to see more EIHL Hockey! Thanks

Had a problem after subscribing to gain access to premier sports on the tv although accessible on iPad. Following a chat with the helpline the problem was resolved promptly with excellent e mail correspondence .

I had a service issue which was resolved very quickly - having read other reviews complimenting Premier with problems which were sorted efficiently and personally I can endorse those reviews!

I accidentally signed up for an annual rather than a monthly account.
I got in touch with them, initially via an online chat and then via email.
The problem was very quickly and satisfactorily by Steve who was helpful and constructive throughout.

I thought I was paying £12.99 for a month’s subscription only to find out I apparently signed up for a full year! This was not clear when I was signing up and I feel I was completely misled. I would never have signed up for a full year as I find Premier Sports pretty poor with connection always pausing and buffering!

The support service to my request about my subscription was first rate. A very efficient service has resolved the issue and all is working as it should be.