Quality service as usual. I’ve been with Premierline a number of years and they provided me with a competitive premium again this year. They’re easy to contact, make it simple to renew and i can alway... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great experience. Agent was very helpful and worked hard to get info on business unit to find the correct cover for the building. Also a saving on existing insurer. 🤗
Had Liam help me today and I just want to say he went above and beyond to help us. Really appreciated and refreshing to see. We moved over from Swinton and so far so good. I was nervous moving after s... See more
Outstanding service from Gina who took the time to fully understand the changing needs of our business and is working tirelessly to get the right policy for us. Couldn’t have asked for anyone more pro... See more
Company details
Written by the company
Find the right cover tailored to your business. We compare quotes for business insurance, including public liability insurance.
Contact info
Premierline, 4 Mannin Way, LA1 3SW, Lancaster, United Kingdom
- 0330 102 6174
- questions@premierline.co.uk
- www.premierline.co.uk
4.6
Excellent
39 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
GOOD SERVICES
13 July 2026
our advisor Liam was brilliant
our advisor Liam was brilliant, spoke slowly and did not mind explaining things clearly.
19 June 2026
Great experience
Great experience. Agent was very helpful and worked hard to get info on business unit to find the correct cover for the building. Also a saving on existing insurer. 🤗
29 April 2026
Excellent Service
Georgina is always so easy to deal with and gets back to me right away.
27 November 2025
Fantastic service from Georgina
We’ve been working with Georgina Grout as our account manager for several months, and she’s been absolutely fantastic. Georgina has gone above and beyond to find us the right insurance policy, taking the time to fully understand our business needs and staying patient and proactive throughout the process. Her professionalism, responsiveness, and genuine commitment to getting things right have made a real difference. Couldn’t recommend her highly enough!
6 November 2025
Mike was super efficient, professional and reliable
Mike was so unbelievably helpful and turned my query around really quickly to accommodate an unexpected timeline. He guided me through each step and was really responsive to my overall issues and query; would 100% recommend.
10 October 2025
Good customer service
I wouldn't normally bother with a review for an insurance broker, but Charlotte at Premierline was knowledgeable and very helpful. Thank you !
31 July 2025
Adding building cover
Called to add building cover to our policy. Very straightforward with clear and concise information. Phoned back after clarification of a point was required. Would recommend the service and will continue to use them for all our business insurance requirements.
31 July 2025
Excellent service!
Premierline have given us excellent service for years - this year Corrine was particularly helpful and was very engaged in the whole process.
25 July 2025
Excellent service
My request for new business insurance cover was processed very quickly and efficiently. Details of the cover were thoroughly explained and any queries were answered promptly and clearly.
16 July 2025
A reasonable price
A reasonable price structure for the cover required. A very efficient, respectful and professional company.
18 July 2025
Efficient and concise service
11 July 2025
Liam is kind person
Liam is kind person; he helped us to have the insurance for our salons. We appreciate his help.
16 July 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.