Powellsofripon Reviews 

Terrible service and really overpriced. Never told me a total price for work, then when they finally told me, they added nearly £800 onto the bill. Then when they told me to pay cash, I took the car and got to the end of the road and it wasn't even fixed. I complained to them and they said they even knew it wasn't fixed. Wouldnt give my money back, got threatening. Absolute conmen. I had to ring the police to sort the problem out. Stay well away from this garage.

This is a genuine thank-you, from someone who’s had years of consistently excellent service from a truly honest and skilled team.

I’ve been using Powells for many years now — as did my late father, who once told me that they quoted him nearly 50–60% less than what an Audi dealership did for the exact same job. That moment cemented our loyalty to this garage, and we’ve never looked back.

Just this week, I had a tyre blow out. In the middle of all that chaos, Powells once again epitomised the quality of service they’ve built their reputation on. It reminded me why we’ve stuck with them for so long: not just because they’re good at what they do — but because they care.

They’re local, they’re genuine, and they take pride in their work. They’re not there to upsell or sugar-coat things. Once you understand the condition your car is actually in, you’ll see that all they want is to help you make the most of it — and keep you safe on the road.

They’re open to questions, too. I’ve personally spoken at length with one of the very Powells about a specific technical issue, and he took the time to walk me through it, answer my questions, and really engage with my concerns. That kind of patience is rare.

And yes — the fact that they’re a Bosch-approved service centre is no coincidence. That badge says a lot about the standards they meet.

So whether you're a Riponian, live nearby, or just happen to break down while passing through, Powells of Ripon is the kind of place you can trust. A small, honest business with a loyal customer base — and I’m proud to be one of them.

Thank you to the team at Powells — this review is long overdue, but very well earned. Special mention to Julie, who’s always a fantastic receptionist — clear, friendly, and on the ball. She keeps you well informed of any issues, communicates seamlessly with the garage team, and makes sure you receive the best customer service Powers has to offer.

FYI, this is not a paid review, nor do I know the people who work there intimately — I’m simply a customer who’s grateful for their great work and wanted to advocate for it.