Pourmore.com Reviews 

216
•
TrustScore 3.5 out of 5

3.6

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Rated 4 out of 5 stars

I purchased a 3 month Scotch submission for my husband and he has loved each bottle. I purchased the middle package (can’t remember the name) and he received a bottle each month that he probably woul... See more

Rated 5 out of 5 stars

Something exciting every month. I look forward receiving a new shipment and always have great, interesting bourbon on hand to share with my friends. I have made a few of the drink recipes staples and... See more

Rated 5 out of 5 stars

Very impressed by PourMore. All of the bottles were well packaged and arrived safely. Each bourbon was interesting and slightly off the beaten path, so I enjoyed trying new bottles that I hadn't had b... See more

Rated 5 out of 5 stars

My husband thoroughly enjoyed his 6 months of the bourbon club! He said it was his best Christmas gift yet! He found 5 out of the 6 bourbons that was sent monthly to be to his liking. And he shared hi... See more


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3.6

Average

TrustScore 3.5 out of 5

216 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 40% of negative reviews

Typically takes over 1 month to reply

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3.6

All reviews

(216)

17 reviews in the last 12 months

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Rated 1 out of 5 stars

Delayed Order

Back in November 2023, I received a note of a holiday sampler pack with three bottles of Whisky and a meat infused sampler pack being offered by PourMore. I ordered the sampler pack November 5th, and it was scheduled to arrive before Dec 25th. The package never arrived, I had to follow up with Customer Services three times and when my package finally arrived three months late it was missing the meat infused sampler pack. This is my first interaction with PourMore, and I was very disappointed.

15 November 2023
Rated 2 out of 5 stars

Fine if you don't care to know what was sent

I ordered October 11th. It didn't ship in November. LONG time in-between ordering and actual delivery. Never saw a confirmation of shipping, had to follow up. Did as a gift for an employee but got no confirmation monthly of what was sent so I have no idea, without asking him to tell me, if it was worth it. Probably wouldn't use them again. There are better options.

10 October 2023
Rated 1 out of 5 stars

I wish I could give no stars

I wish I could give no stars. This is a terrible service. They took $200 from me and sent nothing. I reported them to the US fraud dept. I am cancelling my debit card because when I went to cancel no one would answer me. DO NOT BUY!

7 January 2024
Unprompted review
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Reply from Pourmore.com

Hello - I am sorry that we were not able to respond to you within 24 hours, but as we discussed today on our many exchanges, we did fully refund your purchases. We are a small team and aim to respond to all inquiries in 24-48 business hours and you reached out for the first time late on Thursday night. As you know, from you prior purchase and during the checkout process, we ship once a month between the 5th and 15th for all orders placed placed before the 4th. All 3 of your orders in question were placed after the monthly cutoff for December and thus were in the queue to be shipped out in January. Wish you all the best.

Rated 3 out of 5 stars

Decent - need an app or account login …

I love the idea of the service and have enjoyed most selections. I do not love the lack of ability to log in to an account or app to see the status, what bottles I’ve received, or anything else. I know it’s been suggested before and I co-sign on the fact that this is a big gap in Pourmore’s service. Large enough that I’ll likely look in to other options for my next subscription.

1 October 2023
Rated 5 out of 5 stars

I had a great customer experience with Nicole at PourMore

I had a great customer experience with OurMore, especially Nicole. I needed to reroute a shipment after it had already shipped. Nicole said she would try but couldn’t guarantee it but that she would keep me updated. I doubted she would but she did and she was successful in rerouting! She was super pleasant and I appreciated the extra effort to help me. Awesome!

12 December 2023
Unprompted review
Rated 1 out of 5 stars

Terrible pick for rum

A gift to a friend who is a lover of rum for her birthday, I wanted to get her something new, but what I didn't want is for her to get a chocolate flavored silver rum. I've had chocolate wine and I did NOT like that combo and wouldn't have chosen that. She hated it and I was super bummed. She is from a small town with the basics available. I wanted her to get something more exotic... not chocolate. 🙈

12 September 2023
Rated 5 out of 5 stars

Best gift

Absolutely loved this gift for my husband. He is about a lover and loves to try new ones so this was the best gift. He recently passed and that is the only reason why I stopped our monthly service.

1 August 2023

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