Poundstretcher Reviews 537

I was having a joke with my friend and I fast walked [not ran] away as he tried to joke punch me and the manager told us to stop running even though we were fast walking and he called us an idiot and I said what did u call me he said an idiot and what

Pound stretcher are ripping customers off in Birmingham.They keep saying they don't have any 35 p carrier bags and trying to sell shot bags they've bought at £ 1.49.
They think we're stupid,skank stretchers

Went to Acocks Green store. It's like the krypton factor to get out. Boxes everywhere. It needs addressing.

I went into my local poundstretcher store to buy a bottle of Lucozade they charged me £1.35 when I got home I poured a glass and I thought that didn’t taste right when I looked at the date on the bottle it was 4 months out of date, does no one check dates.

Racist manager
I have ever met. I worked there for one month all she got me doing was being on the tills she wouldn’t let me touch the money. She wouldn’t teach me how to open and close the store properly she says she couldn’t support my disability or how I could even apply for being a key holder.
I left I couldn’t handle the abuse anymore

I've purchased a few bits in a few different branches and they've always been decent

Having been in food retail for about 30 years I have witnessed with Pound Stretcher in Bitterne Precinct, Southampton, Hampshire (Next door to a Poundland - open 8am) The most appalling executive management whereby the store has not been open until 9am as a rule. in the busiest period of the retail year. With thousands of pounds worth of Christmas merchandise on display. Which, as of yesterday, is being packed up to make room for the gardening products. They do not deserve the brilliant manager they have. (no relation!)! And at this rate with the useless, aforementioned, senior management they are heading to be another Woolworths or worst still the 99p shops. They, apart from their buyers, should come down from their ivory tower.

Got drinks and they offered to change them for ones in the fridge so they would be cold for us. had a nice chat and great Customer service. 5 stars

As an x employee and a valid customer never before have i experienced poor management skills and bad practice amongst the workforce.Morale is down on a constant daily basis due to bullying tactics. Company needs to recognise who they are employing. Previous female manager was a classic bully with no respect for workers or customers not any skills in customer service. Beats me how she ever got her role fortunately for all of us she decided to leave. But kept returning to the shop just to make her presence known. Avoid at all costs working in this enviroment!

I went in to buy a monster energy drink and the woman behind the till refused to sell it to me even after I showed I’d and continued to be rude I am not happy she was a miserable woman will not be going back

Always very pleasant to shop in the Southend Greyhound Estate branch. Very friendly staff. Thank you

Poor customer service. Manager is very rude to me.I visited this shop recently ,When I asked for assistance, instead of responding politely, he shouted at me .This experience left me feeling disrespected.

The shop was poorly laid out. Many products were more expensive than other discount stores. Worst of all though was the customer service experience. Oh dear just how rude and disinterested was Debbie. No please or thank you. My change was almost thrown at me. She certainly didn't want to be there. Me and my friend will not be going again and will be letting others know to avoid the Lowestoft shop.

I have already left the same feedback/review on the Pound Stretcher site in Enniskillen yesterday. Far too expensive. Bubble wrap 20m x 30cm £9.90. Ebay 100m x 30cm, £5.99. That's 10 times the online price. Home bargain ( on line price, not sure if it is the same "in store" ), £1.99 .........Rip off Poundstretcher. I sell online and run out so I had no choice but to go and buy some. I won't be back

I live in East Grinstead and I went in to the pound stretcher in town, I needed some help with some boxes. This lady there Hanna was absolutely amazing and so helpful. I just want to say thank you and you truly are a credit to your company.
Thank you Gus

I heard management screaming at a young employee I think this behaviour is disgraceful especially from a big shop there was multiple people as well as myself who felt uncomfortable being in the shop because of the shouting especially at a young boy this is unacceptable the poor boy came out with tears in his eyes I think you should have a look at who you are hiring as manager as I have seen him speak disrespectfully to this exact same employee recently I will be reporting to a higher authority if this continues to happen as I shop in there regularly

Bought a 200g tub of johnsons baby powder in Barnsley store. It said £1-19 on the shelf. When i got to the till i was charged £1-99. Just got a smirk when i mentioned it. Thats a right scam they have going in there,it often happens in alhambra centre shop. Rarely honour the displayed prices. Couldnt be bothered to argue about it at time.

All the workers their are amazing except one person who needs a change of attitude towards the customers and since I go there pretty much everyday I see what this worker is like and that's why I gave them a 4 star review. there products are amazing prices but the worker does need to change attitude for his job

Very POOR customer service. Very RUDE! I was going to buy couple of things. My little girl was waiting for me in the very corner with her little pushbike.
The sales assistant had a go at my daughter for having a pushbike in the store and then he told her to leave the store!
Bare in the mind someone already left a big bike in the other corner of the store!
I got involved and explained my dissatisfaction, we left and we won't shop in there.
I would appreciate if the management would get involved in order to give training to their staff.
Unfortunately I haven't asked for sales assistant's name. He was an elderly white male.