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Posturite Reviews 

4,400
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 1,242 reviews, reviewers overwhelmingly had a great experience with this company, pointing out the overall reliability and smooth professional service. Many customers frequently praise the exceptionally fast delivery times and the helpful staff who efficiently set up office equipment on site. People note that the products are well made, sturdy, comfortable, and significantly improve their daily posture during long working hours. However, some reviewers were not happy with occasional delivery delays and receiving defective items that required extensive follow up and patience. Some people also mentioned missing parts inside the packaging or encountering unexpected difficulties when trying to resolve these annoying problems.

What people talk about most

Product

Consumers find product to be positive, describing items as top quality, sturdy, and well made. Reviewers... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting rapid shipping times and... See more

Service

Clients share positive opinions on service, highlighting quick delivery and a seamless purchase experience.... See more

Order

Users describe positive interactions with order, highlighting an easy and straightforward purchasing process... See more

Quality

People report positive experiences with quality, highlighting that items are sturdy, well-made, and provide... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service with rapid delivery. I wanted a wedge cushion because the bucket-style driver's seat in our car is too long from back to front for short people! I bought the 2" version and it has... See more

Company replied

Rated 5 out of 5 stars

One call was all it took to get my issue sorted and a new keyboard was received overnight. Oone should not be surprised by this level of Professionalism, this is how businesses should be run. Thank yo... See more

Company replied

Rated 5 out of 5 stars

The desk converter was dispatched straight away (faster than the 2 days the website indicated). It's not out of the box yet but this is the second one we've ordered because the first was high quali... See more

Company replied

Rated 5 out of 5 stars

3 things: - the engineer (Ebrahim) who came to set up my standing desk accomodated my request of not coming before 10 am as i had meetings, instead he waiting outside for a bit - he set up the des... See more

Company replied



Company details

  1. Office Furniture Store
  2. Office Supplies Store
  3. Office Equipment Repair Service
  4. Office Equipment Supplier
  5. Office Refurbishment Service

About Posturite

Written by the company

Services and resources

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Ergonomic office chairs
Sit-stand desks
Sit-stand platforms
Ergonomic accessories

For your home

Posturite for home

At Posturite, we create healthier, more active workspaces both at home and in the office. Our team of health experts offer ergonomic products like office chairs, sit-stand desks, lumbar cushions, and wireless accessories.

Investing in ergonomic equipment is a valuable step for both health and work performance. While we can't promise instant success, being comfortable and well-supported boosts focus, creativity, and motivation.

Our ergonomic chairs cater to individual needs, offering adjustable options like executive, industrial, and specialist seating to reduce risks of back pain and RSI. Our team is available for support via live chat, email, phone or DSE assessments carried out at your workspace or remotely.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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4.5

All reviews

(4,400)

1,186 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Competitive pricing

Competitive pricing. Fast delivery.

22 June 2026
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Reply from Posturite

Good afternoon Mark. Thank you for taking the time to share your feedback. We're really pleased you had a good experience. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Great service

delivered within timeframe given and driver was pleasant and checked name for the delivery before thanking and leaving

25 June 2026
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Reply from Posturite

Good afternoon Paul. Thank you for sharing your feedback with us. We're pleased to hear you were satisfied with the service we provided. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

From start to finish the experience has…

From start to finish the experience has been very professional.

22 June 2026
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Reply from Posturite

Good afternoon Ian. Many thanks for your review, it's great to see that you were happy with our service. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Delivered the order in a timely manner

Delivered the order in a timely manner. Rose

25 June 2026
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Reply from Posturite

Good afternoon Rose. Thank you for taking the time to share your feedback. We're really pleased you had a good experience. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

delieverd within a couple of days of…

delieverd within a couple of days of placing the order

25 June 2026
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Reply from Posturite

Good afternoon. Thank you for sharing your feedback with us. We're pleased to hear you were satisfied with the service we provided. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Great Experience

Received the product in a quick timeframe from order to delivery. Given updates about delivery dates and confirmation that products had been delivered appropriately.

25 June 2026
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Reply from Posturite

Good afternoon Shaun. Many thanks for your review, it's great to see that you were happy with our service. We look forward to helping you again in the future. Kind regards, Amber.

Rated 4 out of 5 stars

Overall great service but it was slow

Overall great service but it was slow.
The communication was clear and the Posture team were easy to contact and always very helpful. The assessment and engineer were very professional and polite, arrived on time and kept good communication throughout. The only downside is that from assessment to equipment delivery it took a long time and there was a period where it was unclear who was responsible for the next step.
I would still happily use this service again.

17 June 2026
Unprompted review
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Reply from Posturite

Good afternoon. Thank you for your lovely feedback, we really appreciate it. We're happy to hear that you had a good experience and that we were able to help. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

very efficient from the time the…

very efficient from the time the referral went through to the delivery of my chair

24 June 2026
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Reply from Posturite

Good afternoon Martha. Thank you for taking the time to leave us a review, we're delighted to receive your feedback. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars
Posturite logo

Reply from Posturite

Good afternoon Mags. Thank you for taking the time to share your feedback. We're really pleased you had a good experience. We look forward to helping you again in the future. Kind regards, Amber.

Rated 2 out of 5 stars

Delivery was delayed multiple times for…

Delivery was delayed multiple times for various reasons. When it was done yesterday, the engineer wanted us to dispose of the boxes, when we have clearly paid for the recycling in the charges.

23 June 2026
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Reply from Posturite

Good afternoon, thank you for your feedback. We sincerely apologise for the delays with your delivery and for the packaging not being removed as expected. We will ensure that this feedback is shared with our delivery partners and reviewed internally to help prevent similar issues from occurring in the future. If you have any further questions, please do not hesitate to contact our Customer Service team at supportmailbox@posturite.co.uk. Kind regards, Sasha

Rated 5 out of 5 stars

Excellent

It was fast and efficient.

23 June 2026
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Reply from Posturite

Good afternoon Tina. Thank you for taking the time to leave us a review, we're delighted to receive your feedback. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Excellent service and delivery on time

Excellent service

23 June 2026
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Reply from Posturite

Good afternoon Maggie. Many thanks for taking the time to leave us a review, we're delighted that we lived up to your expectations. We look forward to helping you again in the future. Kind regards, Amber

Rated 5 out of 5 stars

Booking process

Booking process, the assessment and overall service was professional and excellent

23 June 2026
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Reply from Posturite

Good afternoon Garry. Thank you very much for leaving us a review, we appreciate you taking the time. We're pleased to hear of your experience and look forward to helping you again in the future. Kind regards Amber

Rated 5 out of 5 stars

Easy procurement/ordering process and…

Easy procurement/ordering process and very quick delivery - Thanks

16 June 2026
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Reply from Posturite

Good afternoon Gerry. Thank you for your lovely feedback, we really appreciate it. We're happy to hear that you had a good experience and that we were able to help. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

This was my first time ordering from…

This was my first time ordering from this company. The service was excellant.

23 June 2026
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Reply from Posturite

Good afternoon Karen, Many thanks for taking the time to submit a review, we're delighted to hear that you had a good experience. We look forward to helping you again in the future. Kind regards Amber.

Rated 1 out of 5 stars

Have quite bad experience

Have quite bad experience. Ordered new chair which got fault within days and waiting for 2 month to get it fixed. Had a video discussion and kind of told that replacement is not possible as it will take 6-8 weeks and I will be without any chair during that time.

22 June 2026
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Reply from Posturite

Good Afternoon Yatish, Thank you for taking the time to leave us a review. We are sorry for your experience with us. Please be advised, I have relayed your review onto the relevant team who are looking into this for you promptly. Please expect to be contacted shortly by my colleague who will assist you with next steps accordingly. Kind regards, Samuel

Rated 5 out of 5 stars

Fantastic quick service from assessment…

Fantastic quick service from assessment to product received. Good quality, well made products and can instantly feel a difference to my posture

19 June 2026
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Reply from Posturite

Good afternoon Zahraa. Thank you for sharing your feedback with us. We're pleased to hear you were satisfied with the service we provided. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars
Posturite logo

Reply from Posturite

Good afternoon Chris. Many thanks for your review, it's great to see that you were happy with our service. We look forward to helping you again in the future. Kind regards, Amber.

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