Reply from Svenska Postkodlotteriet
Hi Abdul, and thank you! Your review made us smile. 🧡
Kind regards,
Postkodlotteriet
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Company details
Written by the company
Postkodlotteriet är Sveriges största lotteri där du kan vinna tillsammans med dina grannar, samtidigt som du bidrar till ideella organisationers viktiga arbete för människa, djur och natur. Med en Postkodlott har du en ny vinstchans varje dag. Under året lottas vinster ut för över 1,6 miljarder kronor till grannar runt om i landet. Hela överskottet från lotteriet går till ideella organisationer som arbetar för en bättre värld. Tack vare alla som deltar i lotteriet fördelas varje år över 1 miljard kronor till fler än 60 olika organisationer. Postkodlotteriet är idag Sveriges största privata givare till ideell sektor.
Contact info
Klarabergsviadukten 63, 111 64, Stockholm, Sweden
- 0771 22 55 22
- kundservice@postkodlotteriet.se
- www.postkodlotteriet.se
Värva en vän – få en kostnadsfri månad
4.0
Great
1K reviews
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6 November 2025
Reply from Svenska Postkodlotteriet
Hi Eduardo and thank you so much! We’re happy to hear everything was easy and smooth. ✨ Hopefully luck will find you just as easily in the drawings!
Kind regards,
Postkodlotteriet
Reply from Svenska Postkodlotteriet
Hi Martin! Thank you so much for leaving a five star review! We truly appreciate your kind words and hope you continue to feel well taken care of. 🧡
Kind regards,
Postkodlotteriet
I have not yet started or got any…
I have not yet started or got any money.Cant say till I see any result.
12 November 2025
Reply from Svenska Postkodlotteriet
Hi Tapati! Thank you for your feedback! We hope your first experience with Postkodlotteriet brings some good luck and joy soon. 😊 The draws happen every day, all year round.
Kind regards,
Postkodlotteriet
Reply from Svenska Postkodlotteriet
Hi Ruwan, thank you for your kind review! 💛 We’re really happy to hear that you find the Swedish Postcode Lottery easy and user-friendly. That’s exactly what we aim for.
Kind regards,
Svenska Postkodlotteriet
Reply from Svenska Postkodlotteriet
Thank you so much, Ellen! 💛 We truly appreciate your kind words. Giving back to charity is at the heart of what we do. Together we’ve been able to support 62 great organizations making a real difference.
Kind regards,
Svenska Postkodlotteriet
👎👎👎👎 👎👎👎👎👎👎
18 September 2025
Reply from Svenska Postkodlotteriet
Hej Stefanie! Tack för att du tog dig tid att lämna ett omdöme, även om vi såklart blir ledsna att se att du är missnöjd. 💛
Om du vill lämna mer feedback tar vi tacksamt emot det via 0771-22 55 22 eller kundservice@postkodlotteriet.se.
Vänliga hälsningar,
Svenska Postkodlotteriet
Scammers!
Scammers!
They been taking 1400kr monthly through automatic payment service, even tho its suppose to be 180kr for one lottery ticket.
The maximum lottery ticket per month you can subscribe to is 3 tickets, which would cost 540kr monthly.
I see also in Swedish newspaper that many others have reported this company to Swedish Consumer Agency.
So if you thinking about subscribing, keep an eye on your bank account as they might try to steal your money.
[edit] I am going to report this company to Konsumentverket as they intentionally taking more money out of my pocket, more than it is even possible to subscribe for.
[edit and reply to postkodslotteriet]:
Yes, I know I can, but if I hadn't asked the ATM for a receipt (like a mini receipt that shows the last transactions), I would not have realized like almost 1000kr MORE than highest subscription would have been taken out from you guys each month without my knowledge.
And thats been going on for months!
1 August 2025
Unprompted review
Reply from Svenska Postkodlotteriet
Hi Eddie, thank you for updating your review. We’re really sorry to hear about your experience and understand your concern when the amounts don’t seem to match what you expected. 💛
To clarify: one ticket costs SEK 180 per month. It’s possible to upgrade each ticket with Plus (SEK 20) or Premium (SEK 40), and the maximum number of tickets you can have is 20. In campaign offers, the limit is usually 2 tickets per offer, which can sometimes cause confusion.
If you feel that you have more tickets than intended, you can always log in with BankID on Mina sidor to review and cancel tickets yourself, or call our customer service on 0771-22 55 22 and we’ll help you directly.
We’d really like to go through this with you to make sure everything is clear and correct.
Kind regards,
Svenska Postkodlotteriet
Spamming after you unsubscribe from their service
Its all fun until you decide to opt out. Then they will send you postcards if you want to subscribe again. And recently I have discovered they will tell your number to LeadDesk Ab which will spam you with phone calls.
Postkodlotteriet please understand you are not essential service, once people opt out, please dont disturb them in any form.
15 October 2024
Unprompted review
Reply from Svenska Postkodlotteriet
Hi Árpád, thank you for sharing your experience. 💛 We’re truly sorry to hear that you’ve felt disturbed after choosing to unsubscribe.
As a customer you always have full control over the communications you receive from us. By logging in with BankID on Mina sidor > Utskick (My Pages > Communication preferences), you can update your settings to stop phone calls, emails or physical mail.
We take your feedback seriously and will continue working to ensure that everyone who interacts with Postkodlotteriet feels respected in their choices.
Kind regards,
Svenska Postkodlotteriet
Great customer service!
Despite the bad score on Trustpilot, I had a positive experience with customer service. I contacted them by mail and they (Alisha) solved my issue quiet fast without any hiccups. :)
my case:
I only wanted to subscribe to their lottery during november/december month (Christmas/New year-thing).
I had forgotten to unsubscribe before the 2023-01-03 and they withdrew money from my account. I contacted them by 2023-01-05 that i wanted to cancel it. It was resolved a few hours later the 2023-01-06, where they unsubcribed me and started the process of refunding me, for the period that had been witdrawn, which I wanted to cancel.
The customer service (Alisha) gets a A+ from me and I feel safe to subscribe again next christmas season. :)
Remember - most often, people only write bad reviews on trustpilot, when they had a bad experience. When the issue is resolved by customer service, the review is often not configured. Also most people who have had a good experience, for the most part doesn't take their time out of their day to write a positive review. The negative review can therefor be "a little" mispresented.
Anyways they seem trustworthy for me.
Have a great new year everyone! :)
5 January 2023
Unprompted review
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