Ponderstar Reviews 

DO NOT ORDER FROM HERE! I would have been more satisfied flushing $50 down the toilet. After a month of waiting my order finally came, and the boots looked ugly, and the material was as cheap as dollar trees wash cloths. They were not how they looked or were described. So annoying, they do not have any where you can contact them besides email, and I doubt they will get back to me!

SCAM! DO NOT ORDER FROM THIS COMPANY!!! I made an order for 6 items. The total, after a discount, was $182.23. It took MONTHS to get part of my order and then more MONTHS to get another part of the order. I DIDN'T EVEN GET ONE OF THE ITEMS YET WAS STILL CHARGED $40 FOR IT! The items that I did receive were SO DIFFERENT from the pictures on the site that I could barely even tell what they were supposed to be. I contacted this company via email twice with NO RESPONSE. I file a dispute with Paypal and magically Ponderstar gets back to them immediately and says they'll refund my money if I send them back the items. THE CHEAPEST WAY TO SEND THEM BACK WOULD HAVE COST ME $247! So obviously, since my items only cost me $182.23, I didn't send them back. THE LEAST THIS PIECE OF CRAP SCAM COMPANY COULD DO IS SEND ME THE FINAL ITEM OR REFUND THE MONEY FOR THAT ITEM. I contacted them again to see if they will..I'm sure they'll ignore my email just like they did before. DO NOT ORDER FROM THIS COMPANY!!!! JUST DON'T DO IT..IT'S NOT WORTH IT!!!!!!! I wish I had seen the reviews for this place before ordering!!!

Make sure you use PayPal, it was the only way to get my refunds.
Bought two jackets from Ponderstar
Bought two jackets from Ponderstar, both brands are Chicsit. Both items look nothing like the advertised photos in my opinion. I note that the descriptions are very light on detail, this may be deliberate. But the descriptions say the products are sold as per the photo, yet not true for me in my opinion.
The gold tinny feeling sleeve buttons on one jacket are not stitched in line, one button hangs beneath the sleeve whereas the other sleeve has two buttons on one side and the other on the opposite side of a strip of fabric, like a lapel.

Elastic loops are meant to act as button holes but these are no bigger than a few grains of rice which can't stretch over the large gold buttons, these look nothing like the photo which show large elastic loops.
A panel on one sleeve which is meant to be stitched straight up in line with the seam line is fixed on a cross angle.
The size is meant to be UK 20/22 but it's closer to size 10 in my opinion.
The other jacket whilst described as "printed" fabric, looks luxurious in the photo and like it is embroidered gold thread. The printed pattern I received looks nothing like the photo, rather like a cheap dressing gown in my opinion.
I consider it is poorly manufactured, it has threads hanging out across the jacket.
Again the size is not a UK 20/22 but closer to a size 10 in my view.
Both jackets fit my mother who weighs 44kg and wears size 8.
In the photo the block colour appears to be "ink navy" but it is black, however as it is a synthetic print there are sections where the black is faded in appearence.
At the bottom of one side of the garment it is puckering, in my opinion it has not been manufactured properly.
Both jackets in my view should have been picked up under qualify assurance and not sold.
I have reported this to PayPal and am currently trying to contact Ponderstar. I've randomly checked other items sold by Ponderstar and all selected are by Brand Chicsit, so not sure if Ponderstar is a actually Chicsit by another name.

Very bad quality over two months still waiting for my refund..

Do not order from this company, they're clothing is poorly made and materials are not what they describe. I have tried numerous times to return the items with no response whatsoever.
This company is a scam with horrible product and customer service.
DO NOT ORDER FROM PONDERSTAR!!

This is a scam...... very angry! Ive fallen victim to a scam. I would be too embarrassed to even pass them onto the Charity shop.

DO NOT BUY FROM THIS SITE

Ordered five items. Website looks great and is easy to use but items vary from what you see. #1 item looks and fits great. #2 item fits ok but needs a special undergarmet to make it work. #3 would fit a six year old not an adult. #4 missing #5 missing.

Now webiste will not take comments or information from "contact us"

Great site! I have received there cloth, i love it!