PMW Ltd Reviews 

Pmw auto locks. Simply the best service and so prompt. Hey the geezer who sorted my motor. Phill Williams..what?? He da man.!!

EXCELLENT SERVICE FROM EVERYONE AT PMW. I took my car here after struggling to get it fixed elsewhere. Other places either quoted me ridiculous prices or didn’t seem to know what the issue was, but the team here were the complete opposite- professional ,helpful and genuinely knowledgeable.

I was really stressed by the time I arrived after being let down and scammed by other places, but they took the time to listen, got the car looked at straight away and had it sorted efficiently. The whole team were excellent from start to finish and I honestly can’t recommend them highly enough! I wouldn’t go anywhere else now.
Thank you so much Guys !!!!

Brilliant service from start to finish. Professional and knowledgeable.
Highly recommended.

We took our Mini Countryman to PMW for a turbo replacement, Daniel told me it was an engine out job and I asked him to give the car a thorough check. He rang to say that there was a glow plug module fault and that we should replace it and the plugs, I agreed to the extra work.
I asked Daniel if we should replace the timing chain while the engine was out. He told me that it was absolutely not necessary as the timing chains “almost never” fail on these engines and if there was an issue we would hear a rattle. I asked him if he was sure about this as I was happy to pay for a new chain rather than risk it but he insisted it was not necessary.
The work was completed and we paid the bill of £3,312.84.
Six months later the car broke down and had to be recovered, the mobile mechanic told me that the timing chain had failed. He said this was a common problem with N47 engines and he was very surprised that PMW hadn’t suggested replacing the chain whilst replacing the turbo. Since the turbo was under warranty we had the car taken to PMW and I asked Daniel to find out what damage had been done by the failed chain. I looked into the issue and found that the N47 engine is notorious for chain failure. So much so that there are multiple companies that solely rebuild that engine. There are dozens of articles about it and in fact, if you Google N47 engine it suggests timing chain issues immediately.
PMW rang me to say that they had spent an hour investigating and the chain that had failed. I reminded them that I already knew this and I wanted to know what damage had been done. They told me that this would cost another two hours of labour. They then rang to tell me that they had made a mistake and would charge me for two hours instead of three.
The next day Daniel called to say that the chain had failed and damaged the top part of the engine and that in his experience, this always resulted in the bottom part of the engine being wrecked. He also told me that to fix this it would cost “anywhere from £6,500 to £10,000”.
I reminded him that he had told me explicitly not to replace the chain. He became very defensive and argued that it almost never happened and that he had been “trying to save me money”.
He also said that replacing the turbo didn’t involve removing the engine, completely contradicting what he had quoted me for originally.
He was rude, arrogant and talked over the top of me, dismissing my point that the N47 engine was prone to these problems as “something you found on the internet”.
I asked him to get the rocker cover put back on to which he replied that he’d have to charge me before laughing about it and saying that it was a joke. He rang me the next day and told me that he had rung around and spoken to three garages between Chelmsford and Colchester that specialised in repairing N47 timing chain failures and the average price was about £4,500. As I pointed out, if it’s such a rare occurrence, how did he find these companies so easily and why was their price so much less than he had quoted me? He couldn’t explain that.
We paid the bill of £216.00 and booked the car in with a proper workshop. PMW made our recovery driver wait for around 40 minutes for the key, and I had to ring and tell them to stop wasting the driver’s time.
We had the engine rebuilt with a full 2 year warranty for £3,200. The workshop were brilliant and as they had predicted, there was no damage to the bottom of the engine.
PMW’s bad advice cost us well over £4500 in rebuilding the engine, recovery and car rental, not to mention all the stress and inconvenience. Not only did they give bad advice, they profited from it.
I take no pleasure in leaving a negative review; I believe that it’s far better to let a company try to put things right or at the very least, apologise when they should have done better.
PMW are without doubt, the worst company I have ever dealt with and it’s very clear that despite their claims of expertise; when things go wrong they refuse to take any responsibility. I would advise anyone reading this to avoid PMW at all costs.

I was recommended to use PMW by a work colleague after being quoted a ridiculous amount of money elsewhere to fix my poorly car. PMW are helpful and knowledgeable, giving me various options to fix my vehicle, even offering to repair my broken part instead of replacing it. I was kept constantly up to date with the progress, completing the repair on the estimated day. The repair cost a fraction of the prices I was quoted elsewhere. Very happy.

Took my car for mot test said they ring in the morning but didnt had to ring them then told repair needed doing said ok they said ring tommrow 12 and 1pm again didnt ring had to ring again then said car failed mot but said they would ring bet yet again waited had to ring again i thought it would have been better if i had waited there as they probley would want me to sit there allday would nt leave car again there as they think well no rush had car nearly two day just for mot then told failed whst service is that hopefully wont need to use again wht keep saying your ring when you dont pointless

First time I have used PMW, absolutely fantastic service they went above and beyond to fix my car, took my Z4 in with a passenger door that would not open from the inside or outside, after a few hours I got a call saying they would have to cut the door card out, I disappointedly agreed and paid the very expensive cost of a door card so they could order it, got a call the next day saying the technician spent some time on it and managed to get it off, they did not need to go to that length as I had already paid for it so thank you very much and you now have a new customer, I will 100% be using PMW for all my servicing and repair needs in the future

I had serious problems with my Mercedes ML250 - inlet manifold, oil cooler, recirculation value, all needed replacing. Not an inexpensive job. However, despite the financial pain (which was no doubt less than a main dealer ) the service was first class.

There was a quick and accurate diagnosis of the problem and a swift booking to do the work. The conversation about the work and price was straightforward and empathetic. The updates were regular.

A very professional team , courteous , trustworthy, and very personable. I would certainly recommend giving PMW a try.

I was suffering with dreaded roof issues on my BMW Z4. After several trips to the dealership without any joy in fixing, I turned to PMW for help. From first contact I was so impressed by their professionalism, understanding of the product and simple, straight forward approach. Within a few hours of dropping my vehicle off, I was contacted to discuss what they had found and what the vehicle needed. The following day I received a call to confirm that the vehicle was completed and ready for collection. Everything about PMW screams professional and clearly the team there takes a huge amount of pride in what they do. Special thanks to Daniel and Steve for the exceptional service they offered from start to finish. From now on, PMW will be my only choice.

BMW M sport 325d with bad oil leak took it in for diagnostics. A bit more than just s rocker cover gasket as I’d thought, oh no £££, but good call as it transpired, during replacement of the inlet manifold a broken swirl flap was extracted a millimetre from being swallowed by a valve. My contact with PMW, was with Daniel who was excellent with updates, prices and before and after images of the damage.
With great customer services, competitive labour charges and a professional repair what’s not to like.
Dave

Came over some issues with my 2000 bmw e46 328. Daniel was exceptional. Responded to my query within next to no time (despite it being late in the day), got my car in next day, fault sorted and car back to myself. This is how the industry should be, couldn't thank you enough

All I can say is how nice it is to find a genuine company to deal with.
If you have a high performance vehicle BMW, Audi, Mercedes~Benz, Porsche etc these are the go to guys!
Fixed my wife’s car when no one else had a clue.
Friendly customer focused and professional 10/10.
I can’t praise them high enough.

I have been using these guys to look after my car over the last 4 years and to be honest you very rarely see this type of company any more.

I was kept informed of on going work, the pricing was fair and reasonable and workmanship excellent.

10/10 would use again......and again !

Such a pleasure to deal with. I am just happy I have found somewhere where customer service is top priority. From now on, PMW will be the only people touching my car

I took my 5 series in due to some fumes getting into the cabin, they did some trouble shooting and found 2 glow plugs not functioning properly resulting in soot deposits building up and periodically clearing, creating the fumes smell. Seemingly unrelated, is the engine had for years idled with odd fluctuations in RPM, the BMW dealership I used to use could not find a the cause. PMW resolved this by replacing the glow plugs and the car has never run better. Couldn't recommend these guys enough, very impressed. Reasonably priced work too.

took car in for a thermostat change. the guys were very helpful got the done in a couple of hours and were £400 cheaper than the local main dealer