PLUS WATCH Reviews 1,184

TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

All good ! Great reactivity Package received in 24 H The good is perfect and as presented.. Very professional To be recommanded

Rated 5 out of 5 stars

Excellent communication with the dealer. Very responsive and provided all the details that I have required. Shipping was done the second day after the effective payment with DHL and I got the watch t... See more

Rated 5 out of 5 stars

Alantino and the staff at PlusWatch.it were wonderful to work with. The watch I originally wanted had sold and they stepped up and offered a similar watch, actually valued higher and honored my price.... See more

Rated 5 out of 5 stars

We are told on watch forms - do your due diligence and "buy the seller". Plus Watch has 949 Trust Pilot reviews all scoring "Awesome" - the lowest rating was from 7 reviewers giving "very Good... See more

Company details

  1. Watch Store

Written by the company

Plus watch è specializzato nella vendita di orologi di lusso dei principali marchi Siamo specializzati nella compravendita online nazionale ed internazionale di orologi di lusso nuovi, usati, vintage, d'epoca e moderni delle marche più prestigiose, come Rolex, Omega, TAG Heuer, Chronoswiss, Officine Panerai, Tudor, Breitling, IWC, Bell&Ross, Jaeger-LeCoultre, Longines, Zenith, Blancpain, Patek Philippe. I nostri orologi sono 100% originali e sono provvisti di certificato di autenticità. Siamo lieti di poter rispondere ad ogni vostra eventuale domanda o richiesta di informazioni, il nostro staff è sempre disponibile per poter soddisfare tutte le vostre esigenze. Acquistiamo i Vostri Orologi usati di Lusso visitate anche www.compro-orologi-di-lusso.it


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfection !

All good !
Great reactivity
Package received in 24 H
The good is perfect and as presented..
Very professional
To be recommanded

12 February 2025
Unprompted review
Rated 5 out of 5 stars

Professional Jeweller

First time buying a luxury watch online. They made it so easy. Very professional and trustworthy.

The watch arrived within less than 24hrs (in Italy) and it is perfect, almost new.

I am very satisfied and will shop again in the future.

25 March 2024
Unprompted review
Rated 5 out of 5 stars

Excellent experience

Excellent experience with Plus Watch in Italy from start to finish. It was a pleasure to do business with Alantino and Luigi, who both definitely went above and beyond throughout. Fantastic customer service. The watch itself is exactly as they described and in fabulous condition. Extra pictures of it were sent without me even asking, which was very, very much appreciated. It is a watch that is no longer in production and is already over 15 years old. I have been searching for one in this condition, with original box and papers for a while and I am so glad I waited and did business with Plus Watch. The watch was very swiftly sent to me in the UK. I highly recommend Plus Watch and I would definitely buy from them again.

18 September 2023
Unprompted review
Rated 1 out of 5 stars

Buyer prepare to be disappointed.

I made contact with this company when I found their website. I was looking for a specific watch. I emailed them to express my interest and they responded promptly. A further email seeking some clarity on some of the details of the watch was also promptly answered, with a large quantity of photographs, which satisfied me that this was the watch I wanted.

They even made an offer, of the watch at a slightly reduced price, to include free delivery.

I emailed back to say I would like to buy the watch at the agreed price and asked them to provide details to enable me to make a bank transfer of funds.

No answer.

Twenty four hours later I again emailed, again, receiving no response.

At the time of writing this review, I still have not had any response.

I appreciate that at €2500 this watch was not one of the most expensive they had for sale and perhaps they are very busy attending to customers who want to spend more money than I was. We will never know.

I was surprised, given the great reviews on Trustpilot and Chrono24, but when you look through the reviews and read the other one star review for this company, everything becomes a little clearer.

There are a number of other sellers on the internet who carry stock of the model I wanted, but I am disappointed to have missed this particular one, because it was exactly what I was looking for at a fair price. I may just have saved myself a load of bother though!

27 September 2023
Unprompted review
PLUS WATCH logo

Reply from PLUS WATCH

Dear Sir,
thanks for your review.
I’m sorry about this unfortunate situation, but we haven’t received any follow up email from your email address, not even among the spam, and we can prove it.
As you wrote on your comment, we timely provided you with all the info about the watch, plus pictures and a video and we sent you an offer.
The watch is still available, proof that we didn’t sell it to anyone else, contrary to what you stated on your comment.
I would like to highlight that our office phone, mobile phone and whatsapp number are available on google and on our website for anyone who wants to quickly talk to us.
If you haven’t received any answer via email, after we sent you all the information required, an offer and a large quantity of pictures, it could’ve been due to a server/system issue and not due to our unwillingness to communicate with you.
If you could’ve just give a quick call or send a message via whatsapp, which is easier than writing an extensive negative review on Trustpilot, you probably would have the watch on your wrist by Monday and we’d both be smiling at each other.
This morning I called you twice to tell you that, after checking, we didn’t receive any email from you after the all the information and pictures we sent you, and I texted you that I’m sorry for that and that the watch is still available. We have written proof of our conversation.
You rejected my calls and replied to my whatsapp text that don’t have any desire to speak to me.
Through our conversation on whatsapp you made it clear that you don't want the watch anymore and that it was our choice not to answer to your emails, which we have proof to have not received.
We made ourself available through all the process, but you deliberately decided to damage the image of our company.

Rated 5 out of 5 stars

Good experience

Good experience. Fair price and safe and fast sending. Would recommnend and will come back for sure. RV from the Netherlands

4 May 2023
Unprompted review
Rated 5 out of 5 stars

I would recommend PLUS WATCH

Dear,
I just received the delivery of my watch and after having a good look at it, I am very happy with my purchase.
Very good service and good communication.
I surely would recommend this seller!
Greetings from Belgium.
Johan

28 September 2022
Unprompted review
Rated 5 out of 5 stars

Great!

Fast response on questions.
Great service and fast shipment.

All good!

26 May 2022
Unprompted review
Rated 1 out of 5 stars

My wife Recently bought a vintage Rolex…

My wife Recently bought a vintage Rolex watch (TC 3840185) for my 60th birthday and the strap broke on the first wear. Informed them but they failed to respond. Contacted them again and they responded with a total dismissal that the strap isn’t covered by their warranty despite it being a brand new Rolex strap. Very disappointing...won’t be using them again sadly

4 October 2021
Unprompted review
Rated 5 out of 5 stars

Amazing service

All I can say – the most amazing and extremely speedy service from Alantino and Pluswatch team. Absolutely gorgeous watch, I can’t take my eyes from little beauty called Datejust 36, very happy with the purchase and service, thank you so much for all your help. Kind regards, Alf J.

10 September 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Seller - Highly recommended

Excellent Seller - watch was new and complete as described. Sourced at short notice and arrived by date needed. Excellent communications and quick responses to inquiries. Highly recommended.

14 October 2020
Unprompted review
Rated 5 out of 5 stars

Superb service

Superb service ... not the simplest deal from my side, as my bank messed up the transfer, but the team at Plus Watch were very patient. Once the transfer was resolved, next day shipping to the UK ... as I said, superb service!

9 September 2020
Unprompted review
Rated 5 out of 5 stars

Ulysse Nardin

Excellent service, Excellent price, very helpful. I have no hesitation in recommending & using again.

11 March 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look