PlushCare Virtual Healthcare: online doctor Reviews 

I absolutely adore my PlushCare physician. The system has been easy. I have absolutely no complaints and suggest them to everyone.

I am very disappointed with the billing transparency. I was hit with unexpected charges that were not clearly communicated during my initial sign-up. I have insurance and was told it would obly cost my copay. I paid that, then was hit with a bill for almost $150 after tge appointment. My insurance should have covered it fully but they keep saying it didnt. When I tried to contact support to resolve these issues, the communication was poor and unhelpful. Be very careful with your payment information when creating an account and expect ealxtra fees. Tge doctor was kind and helpful but the fees are ridiculous.

Horrible! Horrible!! I have used several other online provider services and this one has been by far the worst.

Constant charges, they make you make an appointment for absolutely everything, even though their message services work just fine. They charge more for an appointment than anyone else AND they charged insurance...

Over 100$ for each appointment, 20$ a month, suggests you make an appointment every other day, when you get ahold of people through their support emails they don't answer your questions and just argue like a chat bot.. I cancelled my subscription over a month ago and am still being charged automatically... and support has been no help.

Avoid! Lavender sky health is like 60$ a year to keep a prescription lol Not 120$ a month! That's subscription price plus appointment price if you just had one.. I was on track for 3 100$ appointments to get 1 prescription that would work with my insurance... Zocdoc has no subscription fees and you just pay a normal copay btw.. and see a real doctor not a money grabber!

*** Their chat bot response below should tell you all you need to know- spent all day yesterday emailing with 10 different people to get my account cancelled and them to stop telling me I owed more money despite attaching receipts in my emails 🤷‍♀️. SERIOUSLY avoid unless you love unexpected charges without any prior explanation, and then them to tell you, you still owe after you've paid the balance in full 🤷‍♀️

Amanda B was an absolute joy to speak with. She was kind, patient, and extremely helpful throughout the entire process. She made everything easy to understand and took the time to make sure all of my questions were answered. Her excellent customer service truly stood out, and I really appreciated her support. Thank you, Amanda!

Doctor Revolinsky is using outdated research to treat women. When asked about getting progesterone prescribed.

I had an awful experience with a Dr. at this practice that I won't name here out of respect. Solomon quickly helped me. He was very clear and efficient. Super friendly and kind. Solomon is the epitomy of what an excellent customer representative should be. Thank you Solomon without your help I would still be crying after my visit

Agent was very well knowledgeable, and patience Thanks for the good customer service

They misinform you by saying the dr is in-network and all you have to pay is the copay even after uploading your insurance card. This implies they need it to check your insurance. It’s a bait and switch. They tell you to pay the copay then you get stuck with the entire visit. STAY FAR AWAY FROM PLUSHCARE!

Dr Riad Abdelkarim was excellent. His manner was personable and kind. He asked pertinent questions. He explained anything I didn’t understand. He dispatched the prescriptions needed and offered encouragement. I have met twice with him and the consultations were very helpful

It was great. Easy to set up appointment. Dr. Wooten was great and prescribed me some medication in needed.

Amanda B. Knew how to take care of my issue and was pleasant to speak with while the transaction was taken care of.

Scammy. Push you for subscriptions to eek out extra money.

Amanda was personable, thorough, and incredibly helpful.

Both my wife and I used Plushcare while on vacation. While we hope we dont need similar medical care in the future, Amanda's excellent customer service made it very likely we would call Plushcare again if needed.

Refused to cancel subscription and continued to charge me monthly fee. Very shady operation.

Do not believe $129 without insurance bill

They will bill what they seam feel like .. First bill was $240 and the second bill$170 do not believe in what they say.

Provider acted like I was an inconvenience to her. I explained the medication situation and she absolutely refused. These are meds. I’ve been on for over a year. She refused to write it and was very rude. She acted like it was a very inconvenience to her to have to do my visit.
Will absolutely never use this telehealth again if the doctor I saw is the only option

Physician is not very competent when putting in medical codes, she will get it right once then put an incorrect code for the same medication delaying patient care. Seek another Dr , it makes me question her 12 years of experience, that or she requires a lot of CE’s on how to properly use APEX/EPIC. Will seek for another Dr in person

Great experience, loved the doctor, very detailed and thorough. Very easy process, I signed up, had my meeting, and was off to pick up a prescription within an hour, amd moat of that time was waiting for the prescription to get filled. Very happy, great experience!

excellent conversatiom with supporting information…

She went above and beyond expectations