Thank you for my Aspen radiators! Got a phone call to confirm my order...ordered yesterday and just received it today
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Thanks for the call after placing order to confirm my order, I made a mistake on the delivery address and got corrected thank you Cheapest designer aspen radiators
Company replied
Contacted Plumbxtra on 6th Feb 2026 at approximately 4pm to confirm that they had the two radiators in stock which I was looking for. (I had ordered from another company two weeks previously and w... See more
Company replied
I’ve used Plumb Xtra a couple of times now. I’m not in the trade and both times have relied on their guidance and advice which has been excellent. For my latest order there were a couple of glitches b... See more
Company replied
Company details
Written by the company
PROVIDING XTRA VALUE, QUALITY & SERVICE ONLY AT PLUMB XTRA Plumb Xtra is a leading online supplier of plumbing and heating products ranging from boilers, radiators, heating controls, bathrooms, pipework, gas fires, fittings and accessories. We supply literally thousands of high quality products across the UK from a wide range of leading manufacturers all at great value trade prices.
Contact info
BRIDGE END MILL, BB11 1RU, BURNLEY, United Kingdom
- 0161 761 0000
- www.plumbxtra.com
4.6
Excellent
66 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Cheapest designer radiators
Thanks for the call after placing order to confirm my order, I made a mistake on the delivery address and got corrected thank you
Cheapest designer aspen radiators
15 April 2026
Unprompted review
Reply from Plumb Xtra Limited
Hi Asrar
Thank you so much for your feedback.
Our staff are all true enthusiasts with fabulous product knowledge.
We try to do everything to ensure dealing with PlumbXtra is as smooth and enjoyable as possible.
We look forward to being able to do business again.
Thanks, and have a Great Day.
PlumbXtra
My LPG ariston boiler and my radiators…
My LPG ariston boiler and my radiators arrived thank you
3 April 2026
Unprompted review
Reply from Plumb Xtra Limited
Dear George,
Thank you for your recent review.
Thank you for your kind comments and your custom.
Please kindly let us know if we can assist you with anything else.
Kindest regards,
PlumbXtra
Aspen radiators love them
Thank you for my Aspen radiators! Got a phone call to confirm my order...ordered yesterday and just received it today
13 April 2026
Unprompted review
Reply from Plumb Xtra Limited
Dear Dan,
Thank you for your recent review.
Thank you for your kind comments and your custom.
Please kindly let us know if we can assist you with anything else.
Kindest regards,
PlumbXtra
Great customer service
Great customer service for my radiators. Highly recommend!
13 April 2026
Unprompted review
Customer service was absolutely non…
Would love to add the evidence Sammy but you have stopped me doing so, will do my very best to add it where ever I can. Customer service was absolutely non existent and lie after lie. These people also have a site on Ebay called Premier plumbing. Advertise an item for a price and never got one in stock but do have at an extra cost and then tell you to go to Plumb Extra. Took my money on Ebay for a buy it now boiler on Ebay then took my money and took 3 weeks to get it back. Guy called Sammy just lies from the minute you talk to him. If you want to be messed about then this is the company to use as they are the "BEST". As for lying and customer service then I will give them 10 out of 10. Your choice but be warned 🙏
16 January 2026
Unprompted review
Reply from Plumb Xtra Limited
We take all reviews seriously; however, we cannot find any record of this purchase in our system.
The details provided do not match any transaction made with us.
PlumbXtra has no affiliation with Ebay.
If you have genuinely purchased from us, please provide your order number, delivery details, and purchase date so we can investigate fully.
We categorically reject the claims made and are committed to transparent pricing and professional customer service.
We welcome the opportunity to resolve any legitimate concerns directly.
We advise you to contact Premier plumbing directly.
*********************EDIT UPDATE*****************************
Hi Richard,
Since your review was left, we requested further information on 3rd March to help us identify the experience you are claiming to have had with PlumbXtra. Despite having three days to respond, we have still not received any information. Today is 25th March, and we have yet to hear back from you.
We would like to clarify that PlumbXtra has ZERO affiliation with "Premier Plumbing" on eBay.
We kindly ask that care is taken when leaving reviews, as they can have a significant impact on businesses. If your experience does relate to PlumbXtra, please provide relevant details such as an order number or case number so we can investigate and try to rectify the situation.
As stated previously, we are committed to transparent pricing and maintaining a high standard of customer care.
Excellent Service
Contacted Plumbxtra on 6th Feb 2026 at approximately 4pm to confirm that they had the two radiators in stock which I was looking for. (I had ordered from another company two weeks previously and was let down).
I spoke to Yusus, who was extremely helpful and professional. He asked that I order them online then call back which I did. He confirmed the order and said he would try to get them delivered on Monday 9th February as I had missed the cut off time. All relevant paperwork was emailed to me and true to his word the items were delivered on the Monday.
On the whole a fantastic experience and excellent customer service from Yussuf. Will certainly do business with the company again.
Highly Recommended.
6 February 2026
Unprompted review
Reply from Plumb Xtra Limited
Dear James,
Thank you for your recent review.
Thank you for your kind comments and your custom.
Please kindly let us know if we can assist you with anything else.
Kindest regards,
PlumbXtra
Reply from Plumb Xtra Limited
Dear Ali,
Thank you for your recent review.
Thank you for your kind comments and your custom.
Please kindly let us know if we can assist you with anything else.
Kindest regards,
PlumbXtra
Thank you for going above and beyond in…
Thank you for going above and beyond in delivering my order ahead of your time estamate.
Also thank you for and to your delivery driver who was very professional and punctual as he made contact prior to delivery and dropped my order off exactly as you said he would, nothing was a problem for him and please give him my highest regards.
The boiler is fitted and up and running.
My Family is very happy that we have hot running water again.
When other future supplies are needed I will be in touch.
Your sales service and delivery service has been exceptional and very much appreciated.
Thank you again.
24 July 2025
Unprompted review
Reply from Plumb Xtra Limited
Hi S Cox
Thank you so much for your feedback.
Our staff are all true enthusiasts with fabulous product knowledge.
We try to do everything to ensure dealing with PlumbXtra is as smooth and enjoyable as possible.
We look forward to being able to do business again.
Thanks, and have a Great Day.
PlumbXtra
A* Company
Can’t fault this company for their great prices, friendly service and communication. I wouldn’t hesitate to use them again - special thanks to Sammy
30 June 2025
Unprompted review
Reply from Plumb Xtra Limited
Hi Shaziya,
Thank you so much for your kind words!
We're thrilled to hear you had a great experience with us.
We'll be sure to pass on your special thanks to Sammy — he will be delighted to hear your feedback.
We look forward to welcoming you back anytime!
PlumbXtra
Quality radiators
Got phone call to confirm order friday and had my lovely radiators delivered today
11 April 2025
Unprompted review
Reply from Plumb Xtra Limited
Dear Peter,
Thank you for your recent review.
Thank you for your kind comments and your custom.
Please kindly let us know if we can assist you with anything else.
Kindest regards,
PlumbXtra
great friendly customer service
great friendly customer service, a pleasure to deal with and great prices on their goods, i would recommend
3 April 2025
Unprompted review
I used plumb Xtra to resolve an issue…
I used plumb Xtra to resolve an issue with one of my radiators, I have to say the service that Sammy there gave me was first class. totally recommend them.
31 March 2025
Unprompted review
Reply from Plumb Xtra Limited
Hi Ian
Thank you so much for your feedback.
Our staff are all true enthusiasts with fabulous product knowledge.
We try to do everything to ensure dealing with PlumbXtra is as smooth and enjoyable as possible.
We look forward to being able to do business again.
Thanks, and have a Great Day.
PlumbXtra
Thank you love my radiators
5 March 2025
Unprompted review
Reply from Plumb Xtra Limited
Thanks for your feedback! We’re glad you had a great experience with us. If you ever need anything in the future, keep us in mind—we’d be happy to help!
Designer radiators
Received a call after placing the order to ensure correct sizes and delivery address. Really great service thanks.
Shopped around and these guys seemed to come across as the best price for what I wanted
18 March 2025
Unprompted review
Reply from Plumb Xtra Limited
Thanks for your feedback! We’re glad you had a great experience with us. If you ever need anything in the future, keep us in mind—we’d be happy to help!
Bought my radiators a few months ago…
Bought my radiators a few months ago but haven’t gotten around to leaving a review. There have been no issues with them so far and the service I received was amazing. Bought 2 more for the upstairs.
16 January 2025
Unprompted review
Reply from Plumb Xtra Limited
Thanks for your feedback! We’re glad you had a great experience with us. If you ever need anything in the future, keep us in mind—we’d be happy to help!
Great service and cheaper than anywhere else
Had my radiators delivered today!
Rang up on the day and spoke to sammy to enquire about the vintage ferro radiators and he was able to answer them and gave a much better delivery date than other sellers
Thank you
20 March 2025
Unprompted review
Reply from Plumb Xtra Limited
Thanks for your feedback! We’re glad you had a great experience with us. If you ever need anything in the future, keep us in mind—we’d be happy to help!
Had a phone call after I placed the…
Had a phone call after I placed the order to check they had got everything correct. They kept us informed of delivery times and even rang a couple of weeks after delivery to check that everything was OK
28 February 2025
Unprompted review
Reply from Plumb Xtra Limited
Thanks for your feedback! We’re glad you had a great experience with us. If you ever need anything in the future, keep us in mind—we’d be happy to help!
Thank you Sam for the bathroom fitting!
Thank you Sam for the bathroom fitting!
1 March 2025
Unprompted review
Reply from Plumb Xtra Limited
Thanks for your feedback! We’re glad you had a great experience with us. If you ever need anything in the future, keep us in mind—we’d be happy to help!
Brilliant service
Brilliant service items ordered were delivered very swiftly items were of great quality and for a brilliant price. Highly recommened will use again in the future.
1 March 2025
Unprompted review
Reply from Plumb Xtra Limited
Dear Farhan,
Thank you for your recent review.
Thank you for your kind comments and your custom.
Please kindly let us know if we can assist you with anything else.
Kindest regards,
PlumbXtra
Thanks Andy for the excellent service!
Thanks Andy for the excellent service!! will defo be coming back here! :)
17 March 2025
Unprompted review
Reply from Plumb Xtra Limited
Dear Alma,
Thank you for your recent review.
Thank you for your kind comments and your custom.
Please kindly let us know if we can assist you with anything else.
Kindest regards,
PlumbXtra
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