Players Choice Videogames Reviews 1,975

TrustScore 4.5 out of 5

4.4

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See what reviewers are saying

Rated 5 out of 5 stars

An overall awesome experience buying from players choice. The Xbox 360 arrived in great condition and their customer service is top notch. I will be doing business with them again. A+++

Rated 5 out of 5 stars

My daughter made a late request for Christmas gift...to have an Xbox at her dad's place like the one she has at her mom's. I searched online and came across Player's Choice. There was some Xbox availa... See more

Rated 1 out of 5 stars

Absolutely horrible way to handle Switch 2 preorders. You should not take switch preorders if you are “sold out”. On top of that, you should not wait until over a month later to realize it and issue e... See more

Rated 5 out of 5 stars

Player's Choice had the exact cable I was looking for when I was unable to find it anywhere else, which was already exciting. When I couldn't find an update on the order page for the processing... See more

Company details

  1. Video Game Store
  2. Computer Accessories Store
  3. Game Store
  4. Gaming service Provider
  5. Used Game Store

Written by the company

Player's Choice Offers A Large Selection Of New Video Games & Used Classic Video Games For Playstation3, Nintendo 64 platforms, Dreamcast Games, Gamecube Games, PC Games, X-Box 360 Games & Lots More.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

An overall awesome experience

An overall awesome experience buying from players choice. The Xbox 360 arrived in great condition and their customer service is top notch. I will be doing business with them again. A+++

31 March 2026
Unprompted review
Rated 5 out of 5 stars

I go to players choice first for all of…

I go to players choice first for all of my child hood game experiance revisited. There is nothing like the classics. And the prices are fair and I love it. So I always check here first before buying anywhere else. Keep up the good work guy's!!!!

27 February 2026
Unprompted review
Rated 5 out of 5 stars

Awesome

Awesome! Received my products in timely manner and have already made a reorder! Thanks guys!! Happy Holidays

22 December 2025
Unprompted review
Rated 5 out of 5 stars

Such great service and communication

Such great service and communication. Very securely shipped in a box. I had an issue with my order and right away it was fixed. I had a shipping label sent to me and once received sent me my item. In a better package than expected. I would highly recommend this company and look forward to dealing with them again

19 November 2025
Unprompted review
Rated 5 out of 5 stars

Excellent selection and service!

Player's Choice had the exact cable I was looking for when I was unable to find it anywhere else, which was already exciting.

When I couldn't find an update on the order page for the processing status, David Pugh went out of his way to personally email me the tracking number and update the order status himself. He got back to me quickly and with kindness.

Excellent selection and service!

1 October 2025
Unprompted review
Rated 5 out of 5 stars

Great place

Great place, they always are responsive and follow through. Will always come back here. Thanks everyone!

16 July 2025
Unprompted review
Rated 5 out of 5 stars

Great store

Great store, which has impressive listings of games (including past-gen and retro) for a reasonable price! Can't praise Player's Choice enough!

3 July 2025
Unprompted review
Rated 1 out of 5 stars

**************Buyer Beware**************

Ordered the Nintendo Switch 2 from them on April 24
Paid in full.
They contacted me on June 3 saying they can't fill the order. They blamed Nintendo for their lack of planning.
Self proclaimed video game superstore with no contacts at Nintendo? They are still selling on their website. Don't do it.

3 June 2025
Unprompted review
Rated 1 out of 5 stars

Worst game store ever !!!

Worst game store ever, i payed for an expensive item and they shipped me some trash and wont ship the real item i payed good money for. Would never recommend this scammer business to anyone unless you want to be scammed out of hard working money !!

15 May 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely horrible way to handle…

Absolutely horrible way to handle Switch 2 preorders. You should not take switch preorders if you are “sold out”. On top of that, you should not wait until over a month later to realize it and issue emails saying that orders are “voided”. If you have issues with it being “sold out”, issue emails saying certain orders are delayed and fulfill the order once you receive more stock. What a horrible experience overall with this company.

15 May 2025
Unprompted review

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