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Company details
- Telecommunications Service Provider
- Business to Business Service
- Internet Provider
- Phone and Internet Service
Written by the company
Mit Placetel wird Ihre Telefonanlage virtuell und wandert in die Cloud. Das spart Geld und Zeit, denn die Telefonanlage ist in nur wenigen Minuten eingerichtet und lässt sich flexibel erweitern. Einfach registrieren, Rufnummern bestellen oder mitnehmen...
Contact info
Lothringer Straße 56, 50677, Köln, Germany
- 0221 29191999
- www.placetel.de
Replied to 92% of negative reviews
Typically replies within 1 week
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Product flawed, Support great
The phoning service is with small, irregular network problems. 3/5
Our Support contact, however, is doing a great job at helping us as soon as these problems arrive. 5/5
WARNING!!
WARNING!!
Placetel does not take care of their responsibility. They lie and do criminal things.
If you make a ticket they close the ticket without any answer. And if you call they simply hang up without answering my questions and solve the problem.
We have a contract that includes mobile nets. And it doesn't work at the office - home private and in many locations around Germany. It's the same for all our handy´s and no one will do anything. Placetel tells us it is their partner O2 who is responsible for this.
The only answer we getting is lying after lying. and no one by placetel looking for a solution.
Soeren Petersen
MedieTek
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