Bought a Vango shangri la self inflating airbed, great when its working, BUT, pj only react when u contact them . Air bed is at Vango waiting for them to test , even though video sent of problem.... See more
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Visited motorhome exhibition in Glasgow in February. Was good to see the vango drive away awning on display and got answers to questions on how it would fit my motorhome. Got a good deal with extras o... See more
Had an issue with a camping toilet which leaked. It was purchased at the NEC caravan and camping show 2024 from PJ Outdoors stall, after speaking with PJ outdoors customer serviced they swiftly sor... See more
Brilliant service, ordered a camping table it was delivered next day, when we unwrapped it it had some faults on, called up and they arranged for it to be collected then next day and a new one sent ou... See more
Company details
Written by the company
PJ Outdoors are a leading independent retailer of camping equipment and outdoor products for nearly 40 years. We offer great value from all the top brands with excellent service and support.
Contact info
605 Hatfield Road, Smallford, AL4 0HN, St Albans, United Kingdom
- 01727 850901
- info@pjoutdoors.co.uk
- www.pjoutdoors.co.uk
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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Had to chase for delivery
Had to chase for delivery, no reply to email, just an automated email stating when it was coming.
Think they would have forgotten completely if not chased !
Absolutely amazing
Absolutely amazing, from start to finish. The awning is amazing. The staff are fab. I was at the NEC show last weekend and needed a new awning, given it was ordered at the show, potentially it was going to take a few weeks to deliver, however the team said they would try and get to me the same week, as I was due to go away. Instead of having the awning sent to them to send onward, they arranged for direct delivery and it got here in time. Highly recommended, especially given their fab customer service.
Great price and a prompt delivery
Bought the table at Glasgow Caravan…
Bought the table at Glasgow Caravan &Camping Show February 2025. Sales man demonstrated the set up and dismantle of table and delivery company promptly brought it to my home address as promised. Very good service
Great Experience
Easy ordering. Brilliant product at a great price. Fast delivery: advised could be up to 5 days, but arrived the next day.
Had an issue with a camping toilet…
Had an issue with a camping toilet which leaked. It was purchased at the NEC caravan and camping show 2024 from PJ Outdoors stall, after speaking with PJ outdoors customer serviced they swiftly sorted the problem for me by sending a replacement.
Excellent customer service and after sales care.
Can't wait to see what offers you have on this year at the NEC Birmingham.
Camping chairs
The product was of great quality and price. The only down side was having to wait from October to February but they did arrive a month early than what I was told.
Very happy.
We bought our awning at the NEC in October. It was clearly explained to us that there would be a delay in delivery, but also when we could expect delivery. Everything was delivered as promised. We could not be happier with the professionalism and organisation of all involved - thank you!
Fab !!!
Brilliant service from my discounted purchase at the nec Birmingham, to the delivery
Excellent product and unbelievably fast…
Excellent product and unbelievably fast from ordering to delivery - really appreciated!
Great price for my Zempire tent!
Great price for my Zempire tent!
Really good company to do business with from initial phone call through to delivery. Wouldn't hesitate to buy a large purchase item from them again.
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