Pirkeu Reviews 

265
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 92 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally fast delivery and the smooth shipping process when forwarding purchases from various European countries. Many people also highlight the reliable handling of parcels, helpful local support, and the practical, easy-to-use platform. Reviewers appreciate being able to shop abroad easily, noting that shipments usually arrive safely and on time. Some reviewers were not happy with unexpected high fees and hidden service charges that appeared late in the process. Consumers noted that additional customs taxes, weight-based surprises, and administrative costs can significantly increase total expenses, occasionally exceeding the actual product value.

What people talk about most

Service

Clients share positive opinions on service, noting that everything generally goes smoothly and efficiently.... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, noting that parcels arrive quickly, safely, and on... See more

Price

Customers consistently note ambiguous experiences with price, featuring starkly contrasting opinions. Many... See more

User experience

Users describe satisfaction with the user experience, highlighting smooth and reliable procedures across... See more

Product

People report positive experiences with product purchases across various countries, noting that everything... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very useful tool I use to get my purchases from entire Europe. Just one small wish: if they push more control over the final delivery stage local in Lithuania, it would be great.

Company replied

Rated 5 out of 5 stars

I used this service maybe 4 times, always without any problems. They taking good care of deliveries, not as other delivery companies. Shipping is quick, easy to use, good communicate and good value pr... See more

Rated 5 out of 5 stars

Nowadays online you can't trust anyone, but I do trust PirkEU! I already purchased many times, and every single one they deliver on the promise - and package :)

Company replied

Rated 5 out of 5 stars

Many years I’ve used their services. Actually since the very beginning, never had any major complaints. The staff is always helpful.

Company replied


Company details

  1. Transportation Service

Written by the company

Pirkeu Parcel Forwarding Platform – safe and easy to use, giving you the opportunity to order exclusive good but also significant savings. We will deliver your purchases from Germany, Poland, Spain, UK, France, Italy, Latvia, the Netherlands and the Czech Republic online stores to the address you specified by you or to the pick-up point of your choice. Do you want us to purchase the products for you? Use our additional purchase service.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

265 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.7

All reviews

(265)

171 reviews in the last 12 months

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Rated 5 out of 5 stars

Old time customer here

I've been their customer since 2019 and they have never let me down since. Speedy and fast operation despite the sheer volume of stuff I've forwarded through them (I shop abroad pretty much every month). ID LT157059

19 July 2025
Unprompted review
Pirkeu logo

Reply from Pirkeu

Hello,

Thank you for choosing Pirkeu.lt!

Rated 5 out of 5 stars

I use this platform when there is no…

I use this platform when there is no option to ship directly to Lithuania. Recently, I ordered from Germany — it arrived quickly and without any issues. A great alternative when direct shipping is not available.

1 August 2025
Unprompted review
Pirkeu logo

Reply from Pirkeu

Hello,

Thank you for choosing Pirkeu.lt!

Rated 5 out of 5 stars

Great service!

The delivery of the ordered items was fast! Moreover delivery is priced very reasonably! I would recommend this service to anyone! ID 330273

8 July 2025
Unprompted review
Pirkeu logo

Reply from Pirkeu

Hello,

Thank you for choosing Pirkeu.lt!

Rated 5 out of 5 stars

Perfect

Great expeeience. The parcel was sent from Germany to Lithuania. Took few days. Fast delivery, no problems occured.

18 July 2025
Unprompted review
Pirkeu logo

Reply from Pirkeu

Hello,

Thank you for choosing Pirkeu.lt!

Rated 5 out of 5 stars

This is not the first time I buy

This is not the first time I buy, there have never been any errors or problems. I recommend it.

10 July 2025
Unprompted review
Pirkeu logo

Reply from Pirkeu

Hello,

Thank you for choosing Pirkeu.lt!

Rated 5 out of 5 stars

Fast delivery and very good price

Fast delivery and very good price. I am satisfied with PirkEU's services and will definitely use them again.

26 June 2025
Unprompted review
Pirkeu logo

Reply from Pirkeu

Hello,

Thank you for choosing Pirkeu.lt!

Rated 5 out of 5 stars

Super good experience

I started using PirkEU services recently, this was my second order, which I am very satisfied with. I was sending several parcels from Germany, everything was SUPER, especially the quality of service and price, because until now I used the services of another company, PirkEU's price is much cheaper, and the quality of service is better!
ID 61286

18 June 2025
Unprompted review
Pirkeu logo

Reply from Pirkeu

Sveiki,

Dėkojame, kad renkatės pirkeu.lt!

Rated 5 out of 5 stars

Good experience

I’ve been using this company for 2 years to forward parcels from USA, UK, Germany and Italy. The experience was good in overall. Once I had my parcel delayed and it took almost a week to even process at the warehouse in UK, but other than this, the experience was smooth.
Don’t use it to deliver from Poland because there’s a company with better prices in Lithuania. With USA, the opposite picture - switched from a competitor. PirkEU warehouse is in US state that impose an additional tax (competitor has the warehouse in Delaware with no state tax), but the price is still better.
One thing I would recommend improving is price calculator. It’s very accurate for deliveries from EU, but from US it would be nice if it could approximate import tax by category. It’s not obvious especially for the new buyers.

17 May 2025
Unprompted review
Pirkeu logo

Reply from Pirkeu

Hi,

Thank you for choosing pirkeu.lt!

Rated 5 out of 5 stars

Use this service for few years

Use this service for few years, usually for delivery from Poland to Lithuania. Only good experience, no damaged or lost parcels.
My ID 764963

21 April 2025
Unprompted review
Pirkeu logo

Reply from Pirkeu

Sveiki,

Dėkojame, kad renkatės pirkeu.lt!

Rated 1 out of 5 stars

Потеряли посылку и ответсвенность за…

Потеряли посылку и ответсвенность за это не хотят нести, только тянут время.

6 December 2024
Unprompted review
Pirkeu logo

Reply from Pirkeu

Hello,

Thank you for sharing your feedback. We apologize for the inconvenience caused and would like to note that your parcels were successfully delivered to the distribution center. However, one of the parcels was lost after being handed over to DPD for home delivery. DPD is currently reviewing the submitted claim, and we are awaiting their response.

Rated 1 out of 5 stars

Avoid this company at all costs!!

Avoid this company at all costs!!! They lost my package and do not answer my calls and email.

13 February 2025
Unprompted review
Pirkeu logo

Reply from Pirkeu

Hello,

Thank you for sharing your feedback. However, we can see that no customer with this name and surname is registered on pirkeu.lt. Therefore, we regret to inform you that we are unable to respond to your review.

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