Pink Moon Presents Reviews 

779
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 220 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally friendly staff members who go above and beyond to ensure everyone feels welcome and secure. People also mention the brilliant facilities, noting that the toilets and hot showers are kept impeccably clean throughout the entire weekend. However, some customers also noted that certain amenities experienced long queues or cleanliness issues during peak festival hours. A few reviewers were not happy with the spacing between accommodations or mentioned that some tents felt older and needed updates. Visitors occasionally experienced minor inconveniences related to food vendor availability and campsite noise levels at night.

What people talk about most

Facilities

Consumers find facilities to be positive, highlighting that the toilets and showers are consistently kept... See more

Staff

People report positive experiences with staff, highlighting that team members are consistently lovely,... See more

Location

Reviewers mention positive feedback about location, highlighting that the campsites are exceptionally... See more

Quality

Reviewers highlight positive aspects of quality, noting that accommodations are spacious, beds are... See more

Product

Customers consistently note ambiguous experiences with product quality, presenting deeply divided opinions.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I stayed at Harvest Moon at Electric Picnic and had such a great experience! The tent was really comfortable, felt safe and secure, and everything was clean and well looked after. It made the whole fe... See more

Rated 4 out of 5 stars

Stayed in moonlight meadows in electric picnic! Tent and facilities were great! Toilets always spotless! Made the weekend much more enjoyable! Only thing I will say is I thought there should have been... See more

Rated 4 out of 5 stars

Fantastic facilities which were kept as clean as possible and all staff were very friendly and helpful 😊 Some of the tents could do with being replaced and maybe a couple more food/coffee vendors.... See more

Rated 4 out of 5 stars

Great weekend. I stayed in Under the Stars. Tent & bedding were really good and I slept well each night - giving the eye mask and ear plugs definitely helped. Breakfast was good but a bit disorganis... See more


Company details

  1. Event Management Company
  2. Boutique
  3. Camp Site
  4. Event Planner
  5. Festival

Written by the company

Pink Moon provides boutique camping and event accommodation at festivals across the UK and Ireland. We create comfortable, stylish campsites with quality structures and full facilities, giving guests a premium experience from arrival to departure.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

779 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.3

All reviews

(779)

185 reviews in the last 12 months

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Rated 5 out of 5 stars

High standards on site

The high standard of the tents and the cleanliness of the showers and toilets are the things that keep us booking with Pink Moon at the Isle of Wight festival. The staff team are always helpful and friendly and the security staff make it a safe environment. Would highly recommend.

18 June 2026
Unprompted review
Rated 5 out of 5 stars

Pink Moon IOW Festival 2026 - Tipi Terrace

Used Pjnk Moon for the first time & stayed in Tipi Terrace at the Isle of Wight Festival. Location, tent, facilities, cleanliness were all amazing & staff so helpful & cheerful. Made the festival all the more enjoyable. I would definitely recommend.

18 June 2026
Unprompted review
Rated 1 out of 5 stars

Crammed in and facilities cut

3rd time at IOW Lakeside with Pink Moon. Very disappointed that they had squeezed in so many more tents and then CUT the number of showers and loos. Only 4 (!) basins provided for teeth brushing amongst many hundreds of guests. Definitively not the 'premium' experience that Pink Moon say they offer.

On the plus side-excellent staff working really hard to keep everything clean and functioning.

20 June 2026
Unprompted review
Rated 5 out of 5 stars

100% thank you.

100% the booking, the facilities, the staff. The tents were ready and waiting. The toilets and showers areas very clean, thank you. The staff were so good and helpful and put up with some crap from high demanding customers in a very polite way. Fair play to them.

19 June 2026
Unprompted review
Rated 5 out of 5 stars

Would definately recommend!

We just stayed at Harvest Moon at the IWO Festival, this was our first time staying here and it really was a cheat code for the festival.
The tent, beds, staff and the facilities (Loo's and Showers's) were all brilliant! the site was clean, security were really good.
Over all it was a brilliant place to stay for the festival.

18 June 2026
Unprompted review
Rated 5 out of 5 stars

A perfect festival stay 🌟

We have used Pink Moon at the IOW Festival for many years & always a fantastic experience.
Secure site, friendly staff, great atmosphere and great facilities
A stay in Harvest Moon makes a perfect festival stay 🌟

18 June 2026
Unprompted review
Rated 5 out of 5 stars

Just back from 4 nights in Harvest…

Just back from 4 nights in Harvest Moon, Isle of Wight festival. Cracking facilities, great tent, staff and location - lots of positives.
Downsides - other Pink Moon users shared our facilities; worked great for the social area, bar and DJ area, but meant progressively longer queues over the course of the weekend for all the ‘personal’ facilities, loos, showers, basins etc.
If multiple campsites are going to share there have to be more facilities! Also although security were fab face to face, they didn’t break up noisy groups at night. If you’ve spent that much to provide for a good night’s sleep security need to do a bit of gentle enforcement.

22 June 2026
Unprompted review
Rated 1 out of 5 stars

I was shocked at our experience - appalling

I was shocked at our experience & it came down to where you were placed at the site regardless of what you paid for. Came from Australia and are regular festival goers & campers. Paid for the 2 man dome tent for 4 nights.
We were shoved up against the main road fence. No space between the main drag and our tents. The noise & dust from the main road was unbearable.
No privacy screens had been put up until I complained!
Had people urinating over our tents during the night.
People screaming Wake Up all night and hearing every conversation of passersby The noise was horrendous.
People throwing their food over the fence.
Toilets kept getting blocked.
Shower lines were absurd during peak times.
No bins in the shower change rooms until I suggested they get some.
The charging station was a joke!it was so obvious they had over 1500 tents and not enough facilities.
The pamper room was a great idea but the lines at peak times were long.
We paid for 4 nights but left on Sunday we we couldn’t bear another night at Moonlight Meadows.
I bet my review isn’t shown as I give Pink Moon Zero!
I want a full refund it was that terrible and the IoW Festival organisers also need to improve their act as the toilets were putrid!

18 June 2026
Unprompted review
Rated 5 out of 5 stars

Well worth the money great experience

It was a good location pink 2 man bell tent allowed standing up and the mattress was definitely ok. Heavy duty foam . Loads of zips in tent to open so definitely felt safe.ventilation windows at side great as allowed air in and light in the tent. Black out walls were great . Close to all venues and showers and toilets with pamper room!

18 June 2026
Unprompted review
Rated 5 out of 5 stars

Clean toilets

Clean toilets, hot showers and a decent nights sleep in a secure environment

18 June 2026
Unprompted review
Rated 1 out of 5 stars

Review for Moonlight Meadow 2 man dome tent

IOW fest 2026 - 2 man dome tent

Feedback:

- [ ] Very disappointed with the tent quality (mattress and fabric of tent were muddy.
- [ ] Also there were no sleeping bags provided initially, we had to go back and request them.
- [ ] Position of the tent was extremely close to other tents.. there was barely room to sit next to the tent. Also it was right next to the main thoroughfare of the entire festival so there was constant noise whether that was people walking past, people shouting, vehicles including heavy trucks passing a matter of 1-2 meters from our tent. Also people urinated on our tent night one and threw a bag of chips over night 2. We complained about these issues to security and fair play Alan and Maxwell were very sympathetic and took the feedback on board. During day 2 as a result of our complaint a privacy screen has been put up on the fencing.
- [ ] Other campsite facilities were acceptable such as toilets and showers; the one main electric charge point was too small on one table in the middle of the seating area.

I feel that the price paid was far too high for what we actually received; we paid almost £400 for the most basic, unsanitary, noisy and polluted sleeping arrangements. Would not recommend and will not be returning for this reason.

18 June 2026
Unprompted review

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