Honestly such good brow gel! Lovely packaging too. Not often I leave reviews but I will deffo shop again :) so affordable compared to the usual high end brands I buy… and better! Constructive crit... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 71% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very happy with delivery time and my order. I ordered lip liner, lipstick, lip glaze and cream blush. It was sent quickly and arrived 2 days later. Beautifully packaged products, so cute! And the make up is good quality and exactly as advertised. Great price and lovely products, I would definitely recommend Pink Honey.

Reply from pinkhoney.co.uk
SCAM DO NOT ORDER FROM HERE !Ordered a few things and didn’t receive 2 items so emailed and got told they have sent me the 2 items out which was over 2 weeks ago ( lip liner shade smooch and lip gloss shade kisses ) asked about an update and have been ignored so clearly have been lied to order number #186604 ( will take this review down as soon as I receive my products or a refund)

Reply from pinkhoney.co.uk
Order #188761
I have contacted you several times to request that you send me a parcel tracking number.
Unfortunately, my messages to your email address have gone unanswered:
Order #188761 Send me a parcel tracking link!
My experience is i love this brand because it has beautiful shades of lip products and bronzers & others too that make my day happier always🤍

Reply from pinkhoney.co.uk
Love the products and fast delivery
Bought a gift for a friend and they loved it.

Reply from pinkhoney.co.uk
Accidentally came across this brand. Absolutely love the products especially the lip liners. Fast delivery. Thank you

Reply from pinkhoney.co.uk
Products never disappoint! Im loving the new packaging and obsessed with my products 💕💕

Reply from pinkhoney.co.uk
A Really lovely lipstick, gorgeous finish and texture, I’m a bridal make
Up artist and I love the lipsticks and glosses in my kit they are always a really popular choice for my brides.

Reply from pinkhoney.co.uk
Awful communication, one product was missing and now my emails and social media messages are being ignored.

Reply from pinkhoney.co.uk
Love these products.
It's a shame my order went missing in transit this time, so had to wait for a replacement.
Ordered items over a month ago, haven't arrived and no response from several attempts to contact customer service. Scam. Avoid.

Reply from pinkhoney.co.uk
Really bad customer service I’ve been waiting for my order for over 3 weeks now and no one is getting back to me they said it’s been delivered and it’s not !

Reply from pinkhoney.co.uk
Sent emails regarding a return as the lipsticks I ordered were not like the photo shown and have had no response to any of my emails will not be ordering again or recommending.

Reply from pinkhoney.co.uk
Ordered 3 times, only 2 turned up, had to email 6 times before someone replied to me, no phone number to contact and was not able to message on tiktok/instagram, so just had to wait. They eventually replied and sent a replacement, which I then ended up having a massive allergic reaction to. FYI - I have the least sensitive skin!! I can put absolutely anything on my skin and it’s perfect, something in this must be harmful to skin and I am now left with red/itchy/very sore brows after using product for 2 weeks. Unhappy.
I ordered 2 of the discounted boxes thinking I’d get some things different I ordered 1 light 1 medium but got the exact same stuff just different shades the ad is very misleading makes you think your getting the bronzing fluids

Reply from pinkhoney.co.uk
Shocking customer service!!! Order #163017 Placed an order, realised it was the wrong address followed the website guide to cancel before the order was processed but it didnt give an option to cancel it. emailed no reply! so just left the order and changed to pick up at a depot instead. You cancelled the order and return to sender without any communication Charged for the product that was never received. Emailed again no response emailed with a complaint no response so claimed the money back from the bank and still got a cheek to challenge the claim!

Reply from pinkhoney.co.uk
Love everything apart from the brow pencil
It literally doesn't transfer, and then it snaps. Luckily i didn't pay full price
Bronzer last literally forever
Love the camo concealer too

Reply from pinkhoney.co.uk
The best brand and the most loveliest team! Genuinely make me feel important every time I order from the brand! So inclusive and products are all phenomenal! X

Reply from pinkhoney.co.uk

Reply from pinkhoney.co.uk
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.