50 free spins plus 40 and no wins, this is not the way to treat new customers even a small win is expected when joining a new site, do not trust go to coral or paddy powers. They are fair with there p... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Started off good then really bad after that 270 quid in 2 days on 50ps hit twice both 9 quid spin after spin just rubbish spins. Dont think i can win something back after reading the review from lilly... See more
Company replied
Made a withdrawal of £100 through bank transfer (same method I made my deposits) as pink casino said this would be the fastest withdrawal method and the money would be in my account within afew minu... See more
Company replied
Been gambling for years and only company ive appreciated with actioning requests so quick with payments team. Received my winnings 4k within minutes after winning however bank held on to it for a re... See more
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Company details
Written by the company
Pink Casino is a well-established online casino, slots and bingo site. Pink Casino is a leading online casino in the UK. We have a selection of different games for you to play, including online slots like Rainbow Riches and Starburst, as well as Live Casino games and different Bingo games. T&Cs apply. 18+, www.begambleaware.org
Contact info
United Kingdom
- support@pinkcasino.co.uk
- www.pinkcasino.co.uk
You should know
2.9
Average
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
No stars if possible
No stars if possible
Sore is completely rigged, £500 odd down and didn’t win more that £17 in bonus features.
This site needs investigated
30 September 2025
Unprompted review
Reply from Pink Casino
Hello there,
Thank you for sharing your feedback regarding your experience with our games.
We understand that it is frustrating when you do not have a winning experience.
All game outcomes are governed by a certified Random Number Generator (RNG) to ensure they are fair and random.
Our commitment is to operate a transparent and regulated gaming environment.
Please be aware that I have sent you an internal request through Trustpilot for me to be able to contact you directly and to be in a position to handle your concerns.
Kind Regards,
Pink Casino
Great experience and very fast payout
Great experience and very fast payout. May my luck continue 🙏 🤞
29 September 2025
Reply from Pink Casino
That's fantastic to hear! 😄 We're thrilled you're having a great experience and enjoying our fast payouts! Best of luck to you! 🙏 🤞
All the best,
Pink Casino
prompt payment of withdrawal request.
28 September 2025
Reply from Pink Casino
Dear David,
We've received your feedback regarding the prompt payment of your withdrawal request.
We understand that a fast and reliable payout is essential for a good experience.
We will continue to work hard to maintain and guarantee this efficiency.
Kind regards,
Pink Casino
5star quick to get money back to your…
5star quick to get money back to your account thank you pink casino
28 September 2025
Reply from Pink Casino
Hi Sergio !
We're absolutely thrilled to see your 5-star review!
Quick payouts are a huge part of the adventure we offer, and we're delighted to hear we delivered on that for you.
Thanks for sharing your fantastic experience!
Kind Regards,
The Pink casino Team
Disgusting
Disgusting. Withholding large withdrawel after already verifying card.
27 September 2025
Unprompted review
Reply from Pink Casino
Thanks for your feedback and we understand your frustration with the delayed withdrawal and the need for further verification.
We want to assure you that Pink Casino is committed to reviewing your case thoroughly and ensuring a swift resolution.
We have sent you an internal request through Trustpilot for me to be able to contact you directly and to be in a position to handle your concerns.
Kind regards,
Pink Casino
the truth
average site ,but overall disappointed in site ,as they do not keep word
25 September 2025
Unprompted review
Reply from Pink Casino
Hi there Sean,
Thank you for sharing your feedback and expressing your serious concerns about our site.
I can certainly understand your frustration and why you advise caution, and I am sorry if you have had a negative experience with us.
We are committed to providing a fair and transparent gaming environment, and I would welcome the opportunity to understand the specific reasons for your concerns so we can address them.
Please be aware that I have sent you an internal request through Trustpilot for me to be able to contact you directly and to be in a position to handle your concerns.
Regards
The Pink Casino Team
Really enjoyed my little gamble today…
Really enjoyed my little gamble today and won a little too.
21 September 2025
Reply from Pink Casino
Dear Lynn,
We really appreciate your feedback!
We're glad to hear you had a great time today and that your efforts were rewarded with a small win.
We work hard to create an entertaining and potentially rewarding environment for everyone.
Kind regards,
Pink Casino
Really good site lots of games and of…
Really good site lots of games and of course winning
17 September 2025
Reply from Pink Casino
Dear Susan,
Thank you so much for your fantastic feedback!
We're thrilled to hear you're enjoying our extensive game selection and the overall experience, especially when it comes with winnings.
Your positive comments motivate us to continue providing a top-notch selection and a fun gaming environment.
Kind regards,
Pink Casino
Avoid this company at all cost
Avoid this company at all cost! I deposited money and I always set a 50P bet which I always do on other websites I use …….but it wasn’t taken 50p it was taking more
… thought it might have been the game but it wasn’t. I tried another one and it was exactly the same. They were basically robbing my money I deposited £20 and only used £10 of that ….. why the hell are you guys doing this? Why isn’t it taking what you’ve set the stake to? Why is it taking more? You guys are robbing people completely blind …. U don’t ever win on this website. Why is this company still here? It should be shut down because it’s complete fraud…… i will never use this website again and I’m definitely taking this further even though it’s only 20 quid but that’s not the principal. It’s the fact that this company is robbing your money even though you have set it to a certain stake ….. and gambling websites have the audacity to shut peoples accounts down because they’re even spending too much or they’re not active. The only thing that should be shut down are these websites that’s completely robbing peoples money
17 September 2025
Unprompted review
Reply from Pink Casino
Hi there Jason,
Thank you for reporting this extremely serious issue regarding your game stakes being incorrectly taken and your strong feeling of being robbed and defrauded.
I can absolutely understand your anger and distress; it is completely unacceptable for a game to take more than the stake you set, and I am very sorry for this experience.
I am launching an immediate and thorough investigation into your game session logs to understand precisely what occurred with the bet amounts and to address your concerns about this being a fraudulent practice.
Please be aware that I have sent you an internal request through Trustpilot for me to be able to contact you directly and to be in a position to handle your concerns.
Regards
The Pink Casino Team
You don’t ever win and I’ve put on so…
You don’t ever win and I’ve put on so much money
9 September 2025
Reply from Pink Casino
Hi there, Sarah,
Thank you for sharing your feedback about your experience on our site.
I can certainly understand that it is frustrating when you feel you are not getting the results you had hoped for after making deposits.
We are committed to providing a fair gaming environment, and I would welcome the opportunity to review your recent activity with you to address any specific concerns you may have.
Please be aware that I have sent you an internal request through Trustpilot for me to be able to contact you directly and to be in a position to handle your concerns.
Regards
The PinkCasino Team
Really hard to win on this site
8 September 2025
Reply from Pink Casino
Hello Allison,
Thank you for sharing your feedback regarding the difficulty of winning on the site.
We understand that it can be disappointing when outcomes are not as favourable as hoped.
Our games operate using independently verified random number generators to ensure fairness and impartiality for all users.
Our commitment is to provide a transparent and equitable gaming environment.
Please be aware that I have sent you an internal request through Trustpilot for me to be able to contact you directly and to be in a position to handle your concerns.
Kind Regards,
Pink Casino
Great trustworthy site
Easy to deposit
Easy to withdraw
Great variety of games
I have won so will definitely be back
I would say it's a very good online casino
Some casino never pay out
It's nice big or small will but to constantly loose
Would like some free no wager spins sometimes
And I can't remember if no wagering
But definitely recommend
7 September 2025
Reply from Pink Casino
Hi There!
That's absolutely fantastic to hear!
We're delighted that you find our platform straightforward for both deposits and withdrawals, and that you appreciate our diverse selection of games.
Knowing you've had winning experiences and consider us a highly reliable online casino is fantastic – ensuring prompt and fair payouts, regardless of the amount, is a core commitment.
We've certainly taken note of your interest in no-wager free spins, and we're continually exploring new and exciting ways to reward our players.
Thank you for your strong recommendation!
Kind Regards,
Pink Casino
They suspended my account after 1 day…
They suspended my account after 1 day contacted them as I had a pending withdrawal to be told they needed to verify, it took days but they finally accepted my documents but account still remained suspended,it's now been a week still being told the same day after day still reviewing my account can't withdraw until done be patient etc, never experienced such a wait with any other casino doubt they will ever process my withdrawal at this rate
6 September 2025
Unprompted review
Reply from Pink Casino
Thanks for reaching out and sharing your experience.
We understand your frustration with the account suspension and We want to assure you that Pink Casino is committed to reviewing your case and resolving this issue for you as quickly as possible.
We have sent you an internal request through Trustpilot for me to be able to contact you directly and to be in a position to handle your concerns.
Kind regards,
Pink Casino
Reply from Pink Casino
Dear Chris,
Thank you very much for your exceptionally positive words; this is the best compliment we could receive.
We understand that such a compliment stems from an excellent overall experience, which is exactly what we strive for.
Your words are the highest praise and motivate us to do everything we can to continue to deserve this title of “best ever”.
Kind regards,
Pink Casino
Reply from Pink Casino
Dear Mark,
Thank you for your clear feedback about our games and fast payouts.
We recognise that these are two of the most important pillars for a positive gaming experience.
We will continue to focus on maintaining this quality and speed in our service.
Kind regards,
Pink Casino
They don’t listen what are you trying…
They don’t listen what are you trying to explain them they just kept reapting same thing
I have given them proof and everything but still they blocked my account i have provided that even there own terms and conditions does not say that they will reply you like reboot
21 August 2025
Unprompted review
Reply from Pink Casino
Thanks for your feedback, We understand your frustration with the account closure and the perceived lack of understanding from our support team.
We want to assure you that Pink Casino takes these matters very seriously and is committed to reviewing your case thoroughly.
An internal request has been sent through Trustpilot for me to be able to contact you directly and to be in a position to handle your concerns.
Kind regards,
Pink Casino
Great site with loads of choice
Great site with loads of choice in games. Fun. easy withdrawal and deposits with no issues. Would definitely recommend to anyone who likes to have fun gambling.
29 August 2025
Reply from Pink Casino
Hi There!
We're thrilled you find Pink Casino a great site with loads of game choice, and that you experience fun, easy withdrawals, and deposits.
Your recommendation means the world to us!
We're committed to providing a seamless and exciting adventure for everyone.
Thank you for your wonderful feedback!
Kind Regards,
The Pink Casino Team.
Very easy to join
Pink casino is easy to join and payouts are fast although it does say can take upto 5 working days,so if your payouts are taking a while please allow this 🤗
Lots of slots to play!
25 August 2025
Reply from Pink Casino
Dear Deb,
Thank you for your positive feedback about the ease of registration and the fast payouts.
We're glad to hear you're so satisfied and that you're taking the time to inform others about our payout times.
We appreciate your understanding. We strive to maintain this efficiency and offer a wide range of games.
Kind regards
Pink Casino
Fast payout thank you
23 August 2025
Reply from Pink Casino
Hi Dean!
We're delighted to know you're happy with our swift payout process!
Delivering your winnings to you promptly and without hassle is a cornerstone of our service, as we believe it's a crucial part of a rewarding gaming adventure.
Thank you for taking the time to share your positive experience!
Kind Regards,
Pink Casino
No issues so far am enjoying the range…
No issues so far am enjoying the range of games
13 August 2025
Reply from Pink Casino
Hi There!
We're delighted to hear you've had a smooth experience so far and are enjoying our vast range of games!
Our goal is to provide a seamless adventure through a universe of top-tier entertainment, so it's fantastic to know we're hitting the mark for you.
Thank you for sharing your experience.
Kind Regards,
Pink Casino
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