Pilgrim Jewellery Reviews 

14,664
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I am very happy with the quality, and the design of times I received. I also appreciate the service and help from customer service who delivered an item I missed from my order. I am super happy.

Rated 1 out of 5 stars

Terribly poor quality, sun pendant (goldplated brass) got worn out in a few months from purchase with wearing it only in formal settings. Even though I have a little habit of fidgeting with the pendan... See more

Company replied

Rated 5 out of 5 stars

Not my first purchase from their own site, and yet I have been pleasantly impressed every time. I live in Sweden, shipping was quicker than I could have imagined. Beautifully packed, nicely organ... See more

Rated 5 out of 5 stars

Very happy with my earrings ( silver coated teardrop style)- they do look stunning, feel chunky and of great quality. Only just started to wear them recently and hope the finish is durable and they wi... See more

Company details

  1. Jewelry Store
  2. Sunglasses Store

About Pilgrim Jewellery

Written by the company

Pilgrim is a Danish fashion jewellery company founded in 1983 by Annemette Markvad & Thomas Adamsen. We design and make fashion jewellery and sunglasses by hand & heart. Go to our Pilgrim website

Free shipping

Free shipping

If you order goods worth more than DKK 400 / EUR 55 / GBP 50 / NOK 650 / SEK 650, we offer you free shipping on your order.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

15K reviews

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4.4

All reviews

(14,664)

1,138 reviews in the last 12 months

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Rated 3 out of 5 stars

Delivery was later than stated

Delivery was later than stated

27 March 2026
Pilgrim Jewellery logo

Reply from Pilgrim Jewellery

We are sorry you experience longer delivery than you expected. Please note we have a lot of public holidays in Denmark around the time you ordered and in terms of condition this is also mentioned additional delivery time can be expected
https://www.pilgrim.net/en-gb/pages/shipping
Best regards
Team Pilgrim

Rated 4 out of 5 stars

Special everyday jewels

This was not my first order, jewels are nice and fashionable, the golden finish is excellent and durable. I am satisfied with my latest pieces.

22 March 2026
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Reply from Pilgrim Jewellery

We're happy to hear that you are satisfied with your recent purchase and find our jewels fashionable with a durable golden finish. Thank you for your continued support and positive feedback!
Warm regards
Team Pilgrim🖤

Rated 1 out of 5 stars

Still waiting for order

Still waiting for order, terrible customer service, don’t seem to know what they are doing.. Endless emails asking where is my order, still not resolved 👎

Had a reply from Pilgrim, apologies I forgot to mention the emails, they have been in touch but never took any responsibility, it was down to me to chase my order, that is not good enough.

I have had an email stating it’s been returned to them?? I shall wait for the re-order..

Still not happy 👎

23 March 2026
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Reply from Pilgrim Jewellery

We’re sorry to read your review, as it unfortunately does not reflect the actual course of events in your case. Our customer service team has continuously responded to your inquiries and kept you updated whenever there has been new information from our shipping partner.

We always do our very best to find the most suitable solution for our customers, which has also been our approach in this situation.

We therefore kindly hope that you will consider updating your review.
Best regards
Team Pilgrim

Rated 3 out of 5 stars

Jewellery gorgeous

Jewellery gorgeous. Just took ages to get here

20 March 2026
Pilgrim Jewellery logo

Reply from Pilgrim Jewellery

We're happy you find the jewelry gorgeous.
We can see the parcel was delivered within delivery terms of 4-7 working days
Best regards
Team Pilgrim

Rated 5 out of 5 stars

I have been buying your jewellery for…

I have been buying your jewellery for myself and presents for around 18years.my favourite was the flowers cascading all around the neck.i also love the chunky necklaces and the rings that were in a flower shape with big stones i have nearly all of them and im still wearing them from when they first came out.i wish you would bring all of these back so I can buy them again.

18 March 2026
Rated 1 out of 5 stars

Baught "Lock with 2 lobsters" but it…

Baught "Lock with 2 lobsters" but it did not work as promised at all. The necklaces tangeled just as much as without the lock.

17 March 2026
Pilgrim Jewellery logo

Reply from Pilgrim Jewellery

We appreciate your feedback. We're sorry to hear the lock did not prevent your necklaces from tangling as expected.
Please always contact our customer service before a review this way we have the best opportunity to assist you professionally and constructive.
Best regards
Team Pilgrim

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