I have been using Picaboo for many years now. I've made photobooks, calendars, customized coffee cups...you name it. The quality is always very good but the service is excellent. Anytime there has... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
After traveling or celebrating a big life event, creating a Picaboo book brings back memories. The ease of creation, the variety of themes, backgrounds, and photo layouts all provide for a personal t... See more
Company replied
First off, I'm sorry I can only give this review 5 stars cause would easily rate it a 10. I just completed my first book with Picaboo and was honoured to have one of their personnel guide me along the... See more
I have been making photo books with Picaboo over 15 years. I absolutely love this company. When I first started, I had several questions. Picaboo support team was always there. One thing I would like... See more
Company replied
Company details
Written by the company
At Picaboo.com, we believe your memories deserve more than just a spot on your phone or in a folder on your computer. We help families, friends, and communities turn their stories into beautiful, lasting keepsakes. Whether it’s a stunning layflat photo book, a custom calendar, or a thoughtful photo gift, our mission is to make preserving life’s best moments simple, creative, and fun. Our platform is designed to be easy to use, with intuitive tools that let anyone, from first-timers to seasoned creators, bring their vision to life. Behind the scenes, our team is passionate about quality and service, ensuring that every order is printed with care and delivered quickly. Customers choose Picaboo not just for the products, but for the experience: the joy of creating something personal and the confidence that it will arrive looking great. We offer a wide range of products to bring your memories to life, including classic photo books, layflat photo books, cards, calendars, and many more customizable photo products. Every page tells a story, and it’s our privilege to help you share yours.
Contact info
39 Everett Drive, 08550, Princeton Junction, United States
- support@picaboo.com
- www.picaboo.com
4.9
Excellent
190 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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Loyal customer
I have made calendars with many companies in the past, but I come back to Picaboo because the quality is better. It’s easy to make the photo calendars and nice to include our own specific dates.
13 November 2025
Unprompted review
Reply from Picaboo
Thank you, Kh! We are so glad you continue to come back to Picaboo for your calendars. It is great to hear that the quality stands out and that creating your calendars feels easy, especially with the option to add your own important dates (it’s one of my favorites as well). We truly appreciate your support.
—Tori & The Picaboo Team
You have to try Picaboo!
Picaboo is the company I always go to for my photo books (of which I do many). If there is a problem I know I can call and get help. Their customer service is top notch. I have tried other companies but always come back to Picaboo. I know how to use the program and I easily customize it to my needs. My latest canvas was beautiful.
27 October 2025
Unprompted review
Reply from Picaboo
Thank you, BJ! It means a lot to us that Picaboo is the place you return to for all of your photobooks. We are so glad our team has been able to help anytime you needed support, and it is wonderful to hear that customizing your projects feels easy and familiar. Hearing that your latest canvas came out beautifully is the kind of feedback that truly makes our day.
—Tori & The Picaboo Team
Excellent choice of products and projects.
I've used no other company but Picaboo for the past 18 years, Their service is reliable, and customer care contact is tops!
12 November 2025
Unprompted review
Reply from Picaboo
Thank you, Neil! 18 years with us is something we appreciate more than words could cover. It means so much to know you have trusted Picaboo for so long and that our reliability and customer care have continued to meet your expectations. We are truly grateful to have you with us.
—Tori & The Picaboo Team
Excellent Support and Product
Excellent support when I had a problem. Used them for years and they are top-notch.
3 November 2025
Unprompted review
Reply from Picaboo
Thank you, Melinda! We are so glad our team was able to help when you needed support. It means a lot to hear that you have been with us for years and still feel we are delivering a top-notch experience. We truly appreciate you.
—Tori & The Picaboo Team
I love Picaboo
I love Picaboo! My sister introduced me to Picaboo and I told her I could NEVER make the photo books like she makes. I am not very computer 'savvy", but to my wonderful surprise, Picaboo's website is so easy to work on, I've made 12 books already!
12 November 2025
Unprompted review
Reply from Picaboo
Thank you, Barb! This absolutely made our day. We love hearing that Picaboo felt easy and welcoming even if you didn’t consider yourself “computer savvy.” Twelve books is incredible and a testament to your creativity. We’re so glad your sister introduced you to us and even happier that you’ve made Picaboo your home for preserving your memories.
—Tori & The Picaboo Team
Long Time Satisfied Customer
Long Time Satisfied Customer
Picaboo is easy to use and whenever I found myself stuck trying to create or edit something specific, the online chat was very helpful. I love to create custom themed calendars for family and this program allows me to do this. Print quality and materials is excellent! I have also done several photo books of my trips and photography, and have been very satisfied with the product!
11 November 2025
Unprompted review
Reply from Picaboo
Thank you, Cindy! We love hearing how much you’ve enjoyed creating with Picaboo, from your themed family calendars to your travel and photography books. It’s great to know our online chat team has been helpful whenever you needed a hand. We appreciate you trusting us with so many of your projects and are thrilled you’ve been happy with the quality every time.
—Tori & The Picaboo Team
It's Worth It!!
I have been making photo books with Picaboo for many years. The quality of the product is GREAT! Colorful, sturdy pages make my photos worth remembering. It's an easy format to learn and create your own books. On the rare occasion that I do have a problem, they make it right. They seem to care about their customer and the experience of making a book.
15 October 2025
Unprompted review
Reply from Picaboo
Thank you, Dale! We truly appreciate you being with us for so many years. It’s wonderful to hear how much you enjoy the quality of your books and how easy the creation process has been for you. And when something needs attention, we’re always glad to make it right. Thanks for sharing your experience and for trusting us with your memories.
—Tori & The Picaboo Team
Customer Service
Customer service is second to none! I used live chat a couple different times and they were quick and extremely helpful!
10 November 2025
Unprompted review
Reply from Picaboo
Thank you, Tamara! We’re so glad to hear our live chat team took great care of you. Quick, helpful support is something we take seriously, and it’s wonderful to know it made a difference in your experience.
—Tori & The Picaboo Team
Creating a memory keeper
After traveling or celebrating a big life event, creating a Picaboo book brings back memories. The ease of creation, the variety of themes, backgrounds, and photo layouts all provide for a personal touch to the book. My books arrive quickly after submission. The clarity of the pictures makes the trip or event alive again! Best of all, we get to pick up the book and relive the moments.
10 November 2025
Unprompted review
Reply from Picaboo
Thank you, EJ! We love hearing how your Picaboo books help you relive those big moments and special trips. It’s great to know the creation tools, layouts, and backgrounds help you add that personal touch, and we’re glad your books arrive quickly and look just the way you hoped. Thanks for sharing such a thoughtful review.
—Tori & The Picaboo Team
I have ordered cards 3 times now
I have ordered cards 3 times now. All were shipped very quickly and were of a good quality.The pricing is great and I plan to try more of their products in the near future.
1 November 2025
Unprompted review
Reply from Picaboo
Thank you so much for sharing this! We’re glad to hear your cards arrived quickly and that you’ve been happy with the quality and pricing. We’d love to help you create even more projects whenever you’re ready.
—Tori & The Picaboo Team
Great quality for a great price
I've been using Picaboo for years for photo books, greeting cards, and now calendars. I love that you can put as much effort into the design aspect as you want. It can autopopulate things for you, or you can design things to your liking, which is my preference. As someone with some design experience, I love having that option. Even better, the print quality is good and the price is affordable, especially if you wait for a sale. I'm really glad Picaboo exists. I don't know what I'd do without them!
8 November 2025
Unprompted review
Reply from Picaboo
Thank you, Lindsey! We absolutely love hearing this. It’s wonderful that Picaboo gives you the freedom to design exactly the way you want — whether that’s fast and simple or fully customized. Your note about quality, pricing, and creativity really means a lot, especially coming from someone with design experience. We’re grateful you’ve been with us for years and even more grateful that Picaboo has become your go-to place for all your projects.
—Tori & The Picaboo Team
Travel photo book of Egypt
I have made photo books with Picaboo for several years. The quality of the print, the variety of different page styles and the ease with rearranging, resizing and reviewing the book is wonderful. They are my go to format for photo books.
12 June 2025
Unprompted review
Reply from Picaboo
Sandy, we’re so glad to hear you’ve been creating with us for several years. It’s wonderful to know you enjoy the quality, design options, and flexibility that come with making your books. Thank you for choosing Picaboo as your go-to for photo books!
– Tori & The Picaboo Team
Amazing company
Picaboo books are great and the customer service department is prompt, efficient and helpful. Highly recommend them!
7 November 2025
Unprompted review
Reply from Picaboo
Susan, we’re so happy to hear you’ve had such a great experience with both our books and our customer service team. Thank you for the kind words and for recommending Picaboo!
– Tori & The Picaboo Team
Yearly Recap Books Since 2010
I've been using Picaboo to make yearly recap photo books since 2010 and will continue to do so for the years to come. The quality is fantastic and making them is a breeze as well.
3 November 2025
Unprompted review
Reply from Picaboo
Chaz, we love hearing that you’ve been creating your yearly recap books with us since 2010. It’s wonderful to know the process has stayed easy and the quality continues to impress. Thank you for trusting Picaboo to help capture your memories year after year.
– Tori & The Picaboo Team
Love the quality of my printed photo…
Love the quality of my printed photo book. A memory that will last long after I'm gone.
3 November 2025
Unprompted review
Reply from Picaboo
Tracey, thank you for sharing that, it’s so meaningful to hear. We’re truly honored that your Picaboo book will help preserve such special memories for years to come. Knowing our work plays even a small part in that means so much to us.
– Tori & The Picaboo Team
All of my orders are perfect...
My last order was perfect.... just like all of the other ones. I have used Picaboo for many years. I have done picture books, calendars and canvases. More than 25 projects. The quality is hands down the best! They are quick with out compromising the quality and the website is user-friendly, so easy for me to use.
21 October 2025
Unprompted review
Reply from Picaboo
Jamie, thank you so much for your kind words and for creating with us for so many years! More than 25 projects is incredible. We’re thrilled to know you’ve consistently loved the quality, speed, and ease of using Picaboo. It means so much that you continue to trust us with your memories.
– Tori & The Picaboo Team
My 2026 Calendar orders were excellent!
My 2026 Calendar orders were excellent. The photos are sharp and bring back many memories. The new calendar format of including the days before or after the current month will be very useful.
Picaboo always does an excellent job of completing my orders, whether it is for photo books, calendars, photo enlargements, Christmas cards, Greeting Cards, coffee cups, or puzzles. I highly recommend Picaboo.
5 November 2025
Unprompted review
Reply from Picaboo
Remento, we’re so happy to hear how much you loved your 2026 calendars! It’s wonderful to know you’ve trusted us for so many different products over the years, from books to puzzles and everything in between. Thank you for your continued support and for recommending Picaboo so highly. It truly means a lot to us.
– Tori & The Picaboo Team
look my Picaboo books
I have been ordering Picaboo books for the past 10 years. I used to be a scrapbook person and easily transitioned into making these great personalized books. Easy Peasy
29 October 2025
Unprompted review
Reply from Picaboo
Julie, we love hearing that! It’s wonderful that Picaboo has become your new creative home after scrapbooking and that you’ve been with us for 10 years! We’re so glad you’ve found the process easy and fun.
– Tori & The Picaboo Team
Amazed at the quality coming from an online company.
I ordered several canvases and I am amazed at the quality coming from an online company. I also got a journal, a puzzle, and a notebook and was impressed with all of them as well. Everything came quickly and there was a lot of communication about my order. I will definitely use Picaboo going forward for any custom items and gifts.
24 October 2025
Unprompted review
Reply from Picaboo
Megan, we’re thrilled to hear how much you loved your canvases and that all your other items turned out just as beautifully! It’s great to know the quality, speed, and communication all hit the mark. Thank you for trusting Picaboo with your custom gifts, we can’t wait to help you create more!
– Tori & The Picaboo Team
I love the ease of arranging the…
I love the ease of arranging the photos. In some projects I like to put a photo that’s been faded as the background. I can make a dramatic effect.
Sometimes my upload has to be one photo at a time ( hence the 4, not 5 rating)
1 November 2025
Unprompted review
Reply from Picaboo
Carol, we’re so glad to hear how much you enjoy arranging your photos and creating those dramatic background effects, they sound beautiful! We’d love to help make every part of your experience a 5-star one. If you’re still having any trouble with photo uploads, please reach out to us at loyalty@picaboo.com so our team can take a closer look and help things run smoothly.
– Tori & The Picaboo Team
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