PH Reviews 

68
TrustScore 3 out of 5

2.9

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Rated 2 out of 5 stars

Constant buffering and freezing on all sports channels, yet not on movies etc? Tech are unable to offer /suggest any solution despite several attempts. EPG does not update automatically and requires... See more

Rated 1 out of 5 stars

Stay away from this service. Channels missing, some not playing, channels mixed, keep buffering, watching football is a pain, delay in receiving live matches. Called several times to complain, their... See more

Rated 5 out of 5 stars

Hi, my subscription runs out on the 23rd of December. I have sent numerous emails trying to renew for the past six weeks with no response. I have had an account with an agent for three years but th... See more

Rated 5 out of 5 stars

Hi I purchased a subscription 4 days ago and still not received any login details I've tried ringing but no one answers and I've emailed 4 times and no one has got back to me don't know what else to d... See more

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2.9

Average

TrustScore 3 out of 5

68 reviews

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2.9

All reviews

(68)

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Rated 2 out of 5 stars

Constant buffering and freezing on all…

Constant buffering and freezing on all sports channels, yet not on movies etc? Tech are unable to offer /suggest any solution despite several attempts. EPG does not update automatically and requires constant updating manually. Not ideal.

14 September 2024
Unprompted review
Rated 1 out of 5 stars

SO infuriating. Waste of money.

Honestly, THE most infuriating thing in the world… every single match I watch it freezes every 5-10 seconds. I have to change channel and go back for another 10 seconds of viewing. No one to speak to, no help, have paid for the year and haven’t watched a single game without continuous freezing. I’m honestly on the edge of smashing the TV it’s so annoying. Do NOT waste your money on PHTV Media.

1 April 2024
Unprompted review
Rated 1 out of 5 stars

i have had this phtv since 2021

i have had this phtv since 2021, now its stopped working but the company keep telling me there are no issues, but there clearly is. we cannot watch the tv it keeps stopping and freezing all the time, no help at all from the PHTV people.

15 March 2024
Unprompted review
Rated 1 out of 5 stars

PHTV and refund refusals

I had a subscription with PHTV for some time and was quite satisfied. However, when I had a dispute with their sister company Surfsmart over unauthorised deductions from my bank account, PHTV decided to cancel my subscription, £34.95, and terminated the service. Despite numerous emails PHTV refuse to refund the subscription and have now blocked my email address. There is a telephone number listed for PHTV but it is a fake number, indicating this is a company not to be trusted.

27 September 2023
Unprompted review
Rated 5 out of 5 stars

Renewal.

Hi, my subscription runs out on the 23rd of December. I have sent numerous emails trying to renew for the past six weeks with no response.
I have had an account with an agent for three years but they have unfortunately stopped doing renewals and are uncontactable. I have tried the phone number and the only response I am given is to email.
Can somebody please advise me how to renew, as I don't want to lose this service.

8 December 2023
Unprompted review
Rated 5 out of 5 stars

Renewal

Hi, I have a subscription with yourselves and it has been fantastic. I'm trying to renew as it runs out on Friday. I can't seem to find any options to do so. Any advice as I don't want to lose this amazing service. Thank you.

10 October 2023
Unprompted review
Rated 5 out of 5 stars

Hi I purchased a subscription 4 days…

Hi I purchased a subscription 4 days ago and still not received any login details I've tried ringing but no one answers and I've emailed 4 times and no one has got back to me don't know what else to do beginning to think its a scam. I hope it isn't

5 July 2023
Unprompted review
Rated 5 out of 5 stars

Probably the best iptv I've had and…

Probably the best iptv I've had and I've had loads over 2 years subscriptions had no problems at all with this company I guess the negative reviews are ones with poor Internet keep it up guys great service.

27 April 2023
Unprompted review
PH logo

Reply from PH

Thanks for you kind review Vince, Happy you enjoy our service.

Rated 1 out of 5 stars

Been having nothing but problems since…

Been having nothing but problems since signing up , now canceled my subscription and refuse refund, stay away worst company

28 January 2023
Unprompted review
PH logo

Reply from PH

Another Rival seller that Envy our service. This has been going on for years, Sad life these peaple lead.

Rated 3 out of 5 stars

Have had a subscription for two years…

Have had a subscription for two years now. Unfortunately unless the continuous freezing of films stops I won’t be renewing in a months time. I have 1gb full fibre so that’s not the issue. Watching via a fire stick.

17 November 2022
Unprompted review
Rated 4 out of 5 stars

Been using PHTV for nearly a year and…

Been using PHTV for nearly a year and it’s great. Had a few hiccups here and there but in general it works really well and have very few complaints. Only thing I would say is that when you do have an issue, the response time isn’t the best. I’ve had an issue logging in for the past 4 hours and supposed to be having friends round to watch the UFC but looks like that isn’t going to happen now which is quite disappointing.

1 October 2022
Unprompted review
Rated 1 out of 5 stars

Do not trust these Indian scam masters

Do not trust these Indian scam masters.
Even sent me a picture of my Mrs and me at the airport with a sinister message.
Nothing worked, got nothing for my money.
Thieving lying scamming...email me and I'll share what they say AFTER stealing your money. Do not trust them, they're liars and thieves 1000000%

3 August 2022
Unprompted review
Rated 5 out of 5 stars

Ive had phtv for around 6month

Ive had phtv for around 6month, service is fantastic, lots of live tv channels to watch from around the world, including all sports. Lots of movies to watch on demand including cinema movies. Always works perfectly. Great customer service on live chat, cant fault this company at all. 1st time ive ever had iptv and worth every penny

25 August 2022
Unprompted review
Rated 5 out of 5 stars

This company is awesome ..the service…

This company is awesome ..the service is second to none..not sure why some bad reviews as I've had no problems. Renews straight away every month as I pay monthly..customer service is also great and fast.

19 August 2022
Unprompted review
PH logo

Reply from PH

Thank you for your kind review of our service. The Bad reviews are from rival IPTV companies.

Rated 5 out of 5 stars

Fantastic service

Fantastic service, been here a while now and the customer service you get is outstanding, any little problems dealt with straight away
One if the best out there.

5 August 2022
Unprompted review
Rated 5 out of 5 stars

Early days

Early days but the service received so far has been excellent, in fact,difficult to say how it could possibly be improved. Customer Support and PHTV has exceeded my expectations and have now been able to cancel my NF subscription. Thanks

23 July 2022
Unprompted review

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