Worked great and stopped my v2 jug leaking
Quality: 5
Value for money: 5
Sold by Phox Water
The information on this page is based solely on product reviews written by customers of Phox Water via Trustpilot.
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Product details
Replacement jar gasket for your Phox Water V2 - 2.2L Glass Water Filter.
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Lost my gasket. Phlox replaced it in super quick time and the jug’s good as new. Great response. Great product!
Quality: 5
Value for money: 5
Reply from Phox Water
Hi lamps,
Thanks so much for leaving this feedback!
Best wishes,
Ana
I have replaced this gasket twice now and I still get leaks. The system looks nice, but mine is leaked from the time I bought it. They keep saying someone is going to contact me no one he has, well only via email, but that doesn’t solve the problem
Reply from Phox Water
Hi Jill,
Thank you for sharing your feedback, and I am so sorry to hear about the ongoing leaks with your glass jug!
I have sent a direct message to your email so we can further help you with your concern.
Kind regards,
Ana
A very easy and affordable replacement.
Quality: 5
Value for money: 5
Reply from Phox Water
Hi there,
Thank you for your positive feedback, this is very much appreciated!
Best wishes,
Team Phox
The gasket is great when it fits properly as the replacement one does, the original didn’t fit properly from the outset, so maybe this item needs a tweak.
Reply from Phox Water
Hi Michael,
Thank you for your positive feedback and apologies for any inconvenience.
Best wishes,
Team Phox
Worked exactly as expected
Quality: 5
Value for money: 5
Swift and positive response to my complaint
Perfect many thanks
Quality: 5
Value for money: 5
Reply from Phox Water
Hi there,
Thank you for your positive feedback, this is very much appreciated!
Best wishes,
Team Phox
My pho. Jug was leaking when full but the replacement gasket has cured this.
Quality: 4
Reply from Phox Water
Hi John,
Thank you for your positive feedback, this is very much appreciated!
Best wishes,
Team Phox
My previous gasket lasted almost 12 months before developing a leak, the replacement has done the job very well, thank you.
Quality: 5
Value for money: 5
Reply from Phox Water
Hey Mike,
Thank you so much for your positive feedback, it honestly means the world to us knowing customers have enjoyed their experience. Just a quick reminder that we're available at service@phoxwater.com if you have any issues or queries in the future!
Best wishes,
Team Phox