photosfeel.com Reviews 26

TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

Ordered embroidered personalised apron. Took 3 weeks to arrive. The apron was printed on, not embroidered. No response from seller when querying quality, had to get refund from PayPal.

Rated 1 out of 5 stars

I ordered whiskey tumblers as a personalised present for someone’s birthday. The glasses were to be engraved with a photo of the person with their dog, plus their names. Apart from the fact I had to... See more

Rated 2 out of 5 stars

If you are in a hurry don't use this company. Says 1 - 3 days to make but when you get to check - out it changes to up to 6 days. Mine took 6. Delivery free or £10.90 for urgent delivery (up to 5... See more

Rated 1 out of 5 stars

I ordered a leather-look handbag as shown in the listing images. What I received was a completely different item — a soft, fabric bag of much lower quality. The seller only offered a 50% refund,... See more

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1.5

Bad

TrustScore 1.5 out of 5

26 reviews

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Rated 1 out of 5 stars

Ordered embroidered personalised apron

Ordered embroidered personalised apron. Took 3 weeks to arrive. The apron was printed on, not embroidered. No response from seller when querying quality, had to get refund from PayPal.

13 November 2025
Unprompted review
Rated 1 out of 5 stars

Ordered a canvas as a birthday present…

Ordered a canvas as a birthday present for my partner. Was supposed to be the words of our first wedding song as one of our wedding photos.

It turned up and it is so poorly done you can’t even tell what it is. Its off centre and cant read the words of the song. Ive asked for a replacement and all they’ve offered is 30% off next order.

Won’t be ordering again and would advise others not too.

27 September 2025
Unprompted review
Rated 1 out of 5 stars

Poor quality awful.

I ordered whiskey tumblers as a personalised present for someone’s birthday. The glasses were to be engraved with a photo of the person with their dog, plus their names. Apart from the fact I had to chase them for delivery, I was very disappointed with the quality of the tumblers, thick glass, engraving small & names small thick font. Absolutely awful quality, not as shown in website pictures. Awful quality, will not use again, I wish I had read the reviews beforehand. Expensive mistake, two tumblers £46.

23 September 2025
Unprompted review
Rated 1 out of 5 stars

Chinese fraud

There was no frame, the font was too large, and there was no detail as displayed in the advertised example images. This company uses images from other companies to make you buy their knock off good, cheap Chinese fraud company do not buy.

6 September 2025
Unprompted review
Rated 1 out of 5 stars

Do not use this supplier

Terrible experience, will not use them again! Ordered personalised golf ball refillable stamp, emailed supplier with request for a video showing how to refill item but they sent me a random video not even the same product and it was in Chinese, I requested correct video they said they can’t help and clearly there is fault with refilling the product!

13 August 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY!!! Product was absolutely horrific

Product was absolutely horrific. Words not the same font, the black was grey so you couldn’t read the words. Only form of contact is email and I emailed them 2 weeks ago and no response. I supplied pictures to support my case. DO NOT BUY!! I am now out of £35 and they won’t reply back to me so I will be taking this further.

24 July 2025
Unprompted review
Rated 1 out of 5 stars

This company is an absolute JOKE

This company can only be improved by shutting down HONESTLY I ordered a personalised dumbell (it's an ornament for my son) it said full size. That was a joke, it's a plastic load of rubbish and very small. Do NOT I repeat Do NOT buy anything from this ridiculous website. I'm shocked they're still selling stuff. All I can say is Don't be fooled by the items you see PLEASE

1 August 2025
Unprompted review
Rated 1 out of 5 stars

Ordered a light

Ordered a light, looked very different to the picture, writing on it so small you can hardly read it. Emailed x2 absolutely no response.
Avoid, poor quality, poor customer service

28 July 2025
Unprompted review
Rated 1 out of 5 stars

This is wouldn't even give 1 star to

This i wouldn't even give 1 star to. Terrible company .they've took my money and gave me rubbish in a box . They won't answer any of my emails etc and I want my money back that they have took. This company is a con

16 July 2025
Unprompted review
Rated 1 out of 5 stars

Item not as described - false advertising


I ordered a leather-look handbag as shown in the listing images. What I received was a completely different item — a soft, fabric bag of much lower quality.

The seller only offered a 50% refund, which I declined. Thankfully, I was able to get my full refund through PayPal, but I would not recommend buying from this seller due to the false advertising.

11 July 2025
Unprompted review
Rated 1 out of 5 stars

Please avoid and save yourself the headache.

Placed order and had no email confirmation.
After waiting and waiting I contacted the company for an update.
Advised delays and item had not yet been made. They asked if I could wait. This was on a Tuesday.
I emailed back and stated I did not wish to wait and to cancel and refund. They sent the exact same email to me on Wednesday advising of a delay and could I wait. I initiated the refund on PayPal. They emailed me the next day advising the item (which has not yet been made) is on the way to me. No tracking information. And that if I wanted a refund I would need to refuse delivery and could only expect a 70% refund. I advised both them and PayPal that the item was not made, they asked if I could wait and they have just sent it out however provided no tracking. I do not believe a word they say and will fight this. Disgusting company. What is worse is I have found the item I want on Etsy and placed an order there as this company appears to have taken a picture of a sellers product and to be making knock offs!
Avoid avoid avoid.

15 July 2025
Unprompted review
Rated 1 out of 5 stars

Low morals, crap products

The products this company offer are Sh#t, this is a substandard company with a low moral compass who sell cheap products manufactured & shipped from China.
The customer service guarantees are just words on paper. Don't waste your money.

1 June 2025
Unprompted review

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