photoGuard Reviews 

My claim has taken far too long .Repeatably asking for my travel details which I had to send 3 times in total.What travel details has got to do with my claim for a waterlogged camera I do not know,afterall it's a camera equipment policy not a travel policy!

seamless renewal with the option to easily not renew, which not all insurance companies manage. Well satisfied with the insurance

Please stop sending me emails, I am no longer a customer.

Recommendations I saw on web,

Easy to start up, cheaper than others i found, and good cover

Excellent service , easy to use

Great company, easy to set up, great price and very easy renewal without increase like car insurance does

Jamie from Photoguard was great kept me updated and everything was complete even though I didn’t have what he required it all went through no problem took longer which was my fault as I was unsure what to do and where to go but Jamie told me what I should do so thank you Jamie and Photoguars

Claim processed extremely efficiently, 0ne phone call describing the details, upload required documents and almost by return confirmation that the claim would be met. How could you better that.

Knowing I have peace of mind for my Photographic gear in the event of a disaster.

I was mugged when selling my camera lense and the individual used threats.

I had passed the item over to the individual to inspect whilst I believed the transaction was genuine. When it became apparent that the individual was going to rob me and I went to take the lense back threats were used.

Dean, the claims handler focused on that there was no forceful exit or entry. The only way for there to have been a forceful exit would have been to put myself at risk with a violent individual.

The decision by Dean was contrary to point b) of unattended theft as I was not in a position to stop the item from being taken.

It took photoguard 7 days to give me their decision.

After this I made the claim on my LLOYDS home insurance and they approved the claim in under an hour and they paid out less than 24 hours later.

I am now in the process of cancelling the photoguard policy as the gap in what is considered theft in their wording leaves alot of risk in terms of comprehensive cover.

Based on other reviews I believe photoguard may be excellent for covering accidental damage. However, they have been awful for theft as is in my case and why I have given this review.

The renewal was quick and easy, reminders sent and pre documents to review. If no changes you didn't have to do anything. This is what it's all about, especially when life is so busy. At least you know you are covered.

Photoguard are always so helpful when I have had to speak to anyone and I feel confident that if anything happened with my camera equipment Photoguard will be right there to support me.

Renewal documents recived via email in plenty of time of the renewal date, schedule was easy to understand, and in my case, didn't need updating. As everything was as last year, I did nothing and my renewal was automatic. The premium increase was deemed reasonable.

Very easy to purchase the correct cover required, not too expensive.
The proof in the pudding will be the cover given if there is ever a reason to use it. Which I hope I never have to.

1st class experience with Photoguard. Damaged fav camera and fav lens beyond repaid. Been with them 5yrs+ never claims so not sure what to expect. They were supportive, helped me through process and settled the claim quickly with a sum I was happy with. Flexible on how you replace your kit, so a great relief stuck with their cover through the years. Will be renewing and would highly recommend. You may get cover slightly cheaper, but won't beat the cover or service.

Excellent customer service. Eva is very helpful and was able to approve my amendments quickly.

Many thanks.

A very timely and efficient conclusion to my claim.