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Company details

  1. Mobile Phone Repair Shop
  2. Used Computer Store

Written by the company

Hos Phonestore har vi et stort udvalg af smartphones, tablets og tilbehør. Vi sælger og reparerer med originale Apple- og Samsung-reservedele af apple certificerede teknikere.


Contact info

4.8

Excellent

TrustScore 5 out of 5

177 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Super service by Jonas

Super service by Jonas. It was Quick and effective. He fixed my phone in 5 minutes whilst I waited. I would highly recommend this place.Thanks Jonas.

21 October 2023
Unprompted review
Rated 5 out of 5 stars

Fast, reliable and great service!

Had to repair my cracked iPhone 8 screen, and I had a couple of recommendations of where to get it done. One was a shop recommended by my friend, and Phonestore was recommended by my sister who lives just above it. The shop recommended by my friend was around 400kr cheaper, BUT it wasn't for an original Apple screen. I looked at other shops close to where I live, and there were one or two that used an original Apple screen as well, but were way more expensive than what Phonestore charged.

In the end, I opted to get it fixed at Phonestore as I wanted an original Apple screen to avoid issues, and I can say that I have chosen wisely :). Service was TOP NOTCH, and it only took 30 mins as promised. I highly recommend them to anyone who need their devices fixed!

31 March 2020
Unprompted review
Phonestore ApS logo

Reply from Phonestore ApS

Hi Sheila
Thank you for your recommendation and kind words. We are glad you chose Phonestore and the original solution, as we recommend original Apple parts. We're glad your sister recommended us. Thanks for the great feedback! We look forward to seeing you again.

Best regards
Ivana, Phonestore

Rated 5 out of 5 stars

My favourite store

Perfect and fast service yet again. Went to get an apple plug the receipt was in my email before I had even got up my stairs next door. The only minus is that google didnt want me to download the receipt as it said Suspicious Attachment - that has never happened before..

28 June 2019
Unprompted review
Show reviews in all languages. (177 reviews)

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