I usually don't accept card payments, but decided to try adding it to my methods after some pressure from the misses (and real boss of the business). In any case, yes, there is a transaction fee w... See more
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We had a leak and lights fused. Phone a Plumber had a plumber over in 1 hour from initial call and he was able to stop the water by turning off the stop cock and shut off the electrics. Investigation... See more
I was initially quite impressed with this app, lets you keep a good log on jobs and payments. However, the draw back is that it uses an american bank, Stripe, who quite frankly are a real pain. T... See more
Company replied
Amazing new product that allows one to manage the office from your smartphone! No need for bulky unreliable card readers as payments scanned simply with the phone and allows one to manage the full... See more
Company details
Information provided by various external sources
Phoneaplumber is a one-stop-shop for anyone needing plumbing services. We provide you with one number for any job, emergency or incident. We only work with top plumbers in your area who are ready to get to work to make sure you can have a safe home, have running water and take warm showers.
Contact info
10-16 Scrutton Street, EC2A4RU, London
- admin@phoneaplumber.com
- www.phoneaplumber.com
Business has never been simpler!
I usually don't accept card payments, but decided to try adding it to my methods after some pressure from the misses (and real boss of the business). In any case, yes, there is a transaction fee which you don't get with bank transfers or cash, but this is no match to the increase in customer base and job leads just from having the added flexibility.
I have even started dabbling with their invoicing option, which just simplifies everything that has to do with paperwork for a small business like mine.
Definitely a must try!
Initially impressed
I was initially quite impressed with this app, lets you keep a good log on jobs and payments.
However, the draw back is that it uses an american bank, Stripe, who quite frankly are a real pain.
They seem to delight in making life difficult for you and if a customer so much as sneezes they stop the payment and charge you £15. This then goes into arbitration and you have reams of form filling and it takes at least 60 days to get your money, even with concrete proof!
The biggest plus is there email support, fast and efficient.

Reply from PhoneaPlumber
Great App, the way to safe money
Great app I thing this is the best app in UK so far and easy to use for me great well done SmartTrade app
Joseph
Really useful and easy to use app.
Website: I really like the lay-out of the website. The information I need (support and pricing) is very easy to find. The web dashboard for the App itself is very well laid out and accessible.
The App: This app is super useful for business. I can manage invoices and take payments with just my phone. I'm really happy I don't have to remember to take attachments with me. Those are far too easy to forget. Couldn't be happier with it.
Good stuff!
I am quite satisfied with the app, even better than I expected! I would definitely reccomend it, great service!
Just started with smartTrade app
Without giving away my age I'm not really technical, the app industry is new to me. I was provided a full 1 on 1 demo on how this Smarttrade app works. I really couldn't believe what this could do, it really is fantastic. Anyone out there who is unsure give it a download as it's free. You can't lose!
Excellent service and good value
.I've been using this app and website for a few weeks now and its become indispensable to me. No more cash or cheques! I take cards on the website. Moved to write a review. Enough said! Thanks for the service. Keep it up.
More time - Less chasing payments
It is great when something helps you do what you do more efficiently without costing an arm and a leg.
I don't work any harder, I just play more golf!
Amazing! Wish I had thought of it myself
This is the app that will change you to instant payments and improve customer satisfaction. Try it - I did being a self-employed yoga teacher my yogis pay me hassle free with no need for cash or cheques! Thanks SmartTrade
Fabulous product - a revolutionary app to improve the business of any sole trader!
Amazing new product that allows one to manage the office from your smartphone! No need for bulky unreliable card readers as payments scanned simply with the phone and allows one to manage the full 360degrees from job lead to payment and admin!
Nothing out there comes close in delivering all this functionality!!
Should be in every traders pocket :)
Geniunely useful app and web product
I use this app for my payments with customers for my plastering business and manage my quotes with it. Just wanted to pass this on! I recommend it to anyone that I use it with.
Simple, Smart and Swift.
I would use this app and time and time again. It has saved me time and money and would recommend to anyone.
Very clever little mobile payment app; quick and easy to use, and free to sign up!
I really like this new payments app, it makes it so easy to take payments from debit and credit cards, you don't even need an extra bits if kit or a merchant ID! It is free to use, I signed up in about 5minutes and started sending out quotes and taking payments immediately. It's a must for anyone who's sending out quotes and taking payments on the move.
Great app that genuinely helps to get things more organised.
It's about time apps like this were available for tradespeople etc. Brings it all up to the 21st century!!
great app very easy and quick to take payments
GOOD AT THE END but could be even better if interacting with the customer. Being a one man was pressed for time.
At the end the shower was unstalled successfully but my name was wringly spelled by the engineer, I think so for a few days I was very worried not knowing what Firm came, what was their address or their telephone no, but they having all my details including my cc no.: the invoice came eventually after phoning several times.
SECONDLY, THE TUBE HOLDING THE SHOWER IS MUCH TOO HIGH: i CANNOT REACH IT, NEITHER MY SISTER WHO IS SHORTER THAN ME: THE ENGINEER.
WOULD YOU MAKE AN APPOINTMENT FOR HIM TO COME BACK PLEASE?
WAS VERY TALL AND DID IT STANDING IN THE BATH: IT IS TOO HIGH AND HE DID NOT ASK ME WHAT HEIGH i NEEDED IT.
i WOULD LIKE HIM TO COME BACK PLEASE AND FIX IT LOWER.
Lots of quotes
After contacting Phoneaplumber by email, they phoned me and set up workmen to come round and give estimates. All gave estimates on time, but I wasn't sure whether I was meant to then contact my chosen person directly or work thro' Phoneaplumber. My first choice plumber did not reply to my email, but then the firm phoned again and contacted my second choice for me. So their service worked very well. The plumber himself was very good,once he managed to actually come at the appointed time (3rd try!).
They were fast to reply and sent a plumber for an estimate the next working day.
I called phoneaplumber to have an estimate of works in the bathroom of a property I was intending to buy. They replied quickly and Lucy, the lady who answered the calls was very friendly and helped me with all my enquiries.
Very Happy with the work!
The Plumber was very good, polite and knew what he was doing.
So I would be happy to recommend the company to others.
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