Philip Watch Reviews 16

TrustScore 3 out of 5

2.9

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Company details

  1. Watch Store
  2. Clock Watch Maker
  3. Jewelry Store
  4. Watch Manufacturer

Information provided by various external sources

Vendita on line di Gioielli ed Orologi Philip Watch.


Contact info

2.9

Average

TrustScore 3 out of 5

16 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

Non-existant customer service

Had a problem with my watch, so have tried to get in touch with them about a replacement part. No reply to my initial email, and no reply to the message I sent through the site. What kind of customer service is this?

Even my local watch repair shop couldn't get a hold of them regarding replacement parts. Unacceptable.

6 March 2020
Unprompted review
Rated 1 out of 5 stars

Extremly extremly bad service to a…

Extremly extremly bad service to a brand supposed to be luxurious. Its written in the site under the item 24hr international exprees delivery. Invalid tracking number . No one answer phone , email or whatsup. They just read and ignore it. And one time they send me whatsup that they have shipped the watch and i have to contact the courier and didnt provide even correct tracking number !! After several attempts , i called the headquarter someone answered the phone and after almost two weeks of ordering i received the order and PAYED EXTRA 70€ FOR EXPRESS SHIPPING AND TAXES AND DUTY AROUND which was not mentioned at all in the site . THE WORST SITE EVER .

9 May 2018
Unprompted review
Show reviews in all languages. (16 reviews)

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