Well its my first time ordering from this company and I like that my products arrived in a timely manner and was box up and packaged well.
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My order took a bit longer to arrive. What I appreciated was the solid packaging and how well everything was protected. The support team stayed in touch and guided me throughout, which made the delay... See more
Company replied
The ordering process was simple, easy and fast. I can't review/rate the product as i have not received it but received the reminder to do the review. As per tracking, I should receive the parcel in 2... See more
Company replied
I'm so happy that this product is available over the counter to US citizens. Here, it is a prescription. I have a prescription, but sometimes I am unable to pick mine up in time, or I run out of refil... See more
Company replied
Company details
Written by the company
Pharmacy24 is one of the leading pharmacies in British Columbia. We are open 7 days a week to serve better service to the customers. Our Prescription Reminder service makes it easier to manage your repeat prescriptions. It is a convenient way for you saving you time, and is simple to arrange your medicines. We pharmacy store available in 3 locations:- Abbotsford, Chilliwack, and Vancouver. Our mission is to bring healthcare within the reach of every individual. We are committed to the achievement and maintenance of excellence in education, research and healthcare for the benefit of humanity
Contact info
#108 – 2777 Gladwin Rd Abbotsford, BC, V2T 4V1, Abbotsford, Canada
- (604) 966-2383
- info@pharmacy24.ca
- www.pharmacy24.ca
4.0
Great
223 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Worst customer service
The order was altered without my consent, I tried to reach out via every possible channel- the team isn’t responsive in any way. I cancelled the order minutes after receiving the email about them changing it, I was still charged and on top of that - haven’t received anything
16 February 2026
Reply from Pharmacy24
We’re very sorry, Nadia. Your order should not have been changed without your consent, and you should have received a timely response. Please email info@pharmacy24.ca with your order details so we can investigate the charge and help resolve this. 🙏
Voice blood pressure monitor
This is the exact same product I had. So it is great. Very happy with it. Thank you.
10 February 2026
Reply from Pharmacy24
Thank you for your wonderful feedback .
We’re pleased to know the voice blood pressure monitor met your expectations and that you’re satisfied with your purchase. Your comments are truly appreciated and help reinforce our commitment to providing reliable products and service.
User friendly website
User friendly website, quick checkout, and an updated on shipping prior to purchase so I was already aware of possible delays.
14 February 2026
Reply from Pharmacy24
Thank you for your thoughtful feedback.
We appreciate you highlighting the ease of navigating our website, the smooth checkout process, and the advance shipping updates.
you put in Wrong mailing address
you put in Wrong mailing address - please send order to 511 Oakland av, pasadena, Ca 91101 - please confirm - Best wishes, John Ovretveit
12 February 2026
Reply from Pharmacy24
We’re sorry about the mailing address issue, John. Please email us at info@pharmacy24.ca with your order details so we can securely verify the address and help arrange the correct delivery. 🙏
As an American not being able to get…
As an American not being able to get the product I needed Pharmacy
24 really came through and it didn’t take too long.
7 November 2025
Reply from Pharmacy24
Thank you so much, Felicia! We’re really glad we could help you get what you needed and that it arrived in a reasonable time. We truly appreciate your kind words!
Reply from Pharmacy24
Thank you so much Belinda for your kind words and 5-star! It's always our goal to provide a seamless experience, and your feedback truly means a lot to us.
Easy and quick reg and ordering
One of the easiest and well-designed online ordering experiences I've ever experienced, especially for a first time buyer. Much appreciated. The delivery even arrived a day earlier than the tracking number given and arrived without any damages.
16 January 2026
Reply from Pharmacy24
Thank you so much Roach for your wonderful feedback! It's great to know that our registration and ordering process worked well for you and that your order arrived safely.
Reply from Pharmacy24
Thanks so much, Mari! We’re really glad the shipping reached you quickly, even in a remote area. Appreciate you taking the time to share this!
Reply from Pharmacy24
Thanks so much, Bob! We really appreciate your feedback and are glad the service met your expectations.
Where is my order
Where is my order? It’s been 13 days and I haven’t received anything !!!!!!
Is this a scam or what?!!!!
2 January 2026
Reply from Pharmacy24
Hi Ella, we’re really sorry for the frustration. According to Canada Post tracking, your order was delivered on January 12 at 2:34 pm. Sometimes parcels are left in a community mailbox or received by someone else at the address. Please reach out to us info@pharmacy24.ca directly and we’ll be happy to help investigate further.
Exactly what I order at a great price
Exactly what I order at a great price. Shipped and arrived promptly. Very happy
8 January 2026
Reply from Pharmacy24
Thanks, Shannon! Glad your order showed up fast and was exactly what you expected. Love hearing that 😊
Reply from Pharmacy24
Thanks so much! 😊
We’re glad ordering was quick and easy for you. Appreciate you taking a moment to share that with us!
I've ordered from you many times before…
I've ordered from you many times before and it's always a smooth transaction and prompt delivery. Excellent service. I appreciate what you do. Great job!
9 January 2026
Reply from Pharmacy24
Thank you so much, Nancy, for your continued support and kind words! We're truly grateful for your loyalty and are delighted to hear that your experiences with us have been consistently smooth and satisfying. Your appreciation means a lot to our team. We look forward to serving you again soon! 😊
A bit slow but legit seller!
So far no communication on the status of my order and my email has gone unanswered ! Update: they did respond and I received my package .
1 January 2026
Reply from Pharmacy24
Hi Nushi,
We're sorry for the lack of updates and missed email responses. Your order is currently in transit and expected to be delivered today between 9:30 AM and 1:30 PM.
We truly value your feedback and are working to improve our communication. If your experience improves, we'd be grateful if you considered updating your review.
Thank you for your patience!
Reply from Pharmacy24
Thank you, John! We’re delighted you’re pleased with the product and glad it’s available to our U.S. customers. We truly appreciate your support.
Really happy with shipping speed
Really happy with shipping speed. Product is quickly delivered at my doorstep. Thanks pharmacy24
17 December 2025
Reply from Pharmacy24
Thank you so much, Karan! We're delighted to hear that you were happy with the shipping speed and that your order arrived quickly at your doorstep. We truly appreciate your kind words and your trust in Pharmacy24.
Quick delivery
30 November 2025
Reply from Pharmacy24
Thank you so much, JJS! We appreciate your support and look forward to serving you again!
Solid support and delivery updates
My order arrived faster than expected and the packaging was very secure, everything was well protected. Smooth experience.
17 December 2025
Reply from Pharmacy24
Thank you so much, Jessica, for your wonderful feedback! Your satisfaction means a lot to our team. Thanks you again!
Delayed delivery, but great support
My order took a bit longer to arrive. What I appreciated was the solid packaging and how well everything was protected. The support team stayed in touch and guided me throughout, which made the delay much easier to deal with. Overall, still a good experience with pharmacy24.
17 December 2025
Reply from Pharmacy24
Thank you, Emily, for your honest and thoughtful feedback.
Reply from Pharmacy24
Thank you, David, for your feedback! We're glad you found our prices great, it’s our goal to offer quality and value to our customers. Looking forward to serving you again!
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